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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Hands down best helmet I have ever owned. Looks great. Feels super comfortable.
The fit was perfect, and the drop down visor/shield works really well, even without a windshield. The helmet is good looking, and very comfortable. I'd recommend this to anyone. This is not my first HJC helmet, and they last a long time.
This is only my second helmet, my first is a HD branded HJC IS MAX BT full face modular. Sizing is exactly the same, XL in that, XL in this. Comfortable enough, and should be a welcome change in the upcoming summer months. Pull down visor feels solid (replaced it with a dark one) and stays put. I do wish it went down one more notch though, then I wouldn't have to wear sunglasses behind the visor. As is at highway speeds, any cross wind will start to make you squint as it will 'get in' behind the visor unless you tilt your head down and into the wind a little. Overall very happy though. Definitely worth the price for a solid helmet from a reputable company.
I bought this helmet in April when I first got my motorcycle license. On August 24, 2016 I was traveling 45 miles an hour when I was rearended by a drunk driver and was thrown about 75 yards and landed on my helmet/head. Luckily, I did not have a concussion or any broken bones. I have to say this helmet did it's job 100% ! I have already ordered a new one!!!!
Purchased as a gift, arrived early and fit perfectly. Good visibility and ease of use with gloves while riding.
good fit, comfortable and very cool, weather wise that is. and very cool, looking that is
Better than original. Good quality sound.Very Happy
Decent boot. Easy on and off. The folks at the motorcycle class were imptessed. I did drag it on a curve. Very happy with the performance. Beats sneakers. I would buy again.
These gloves have an odd design, but they are fully armored. The knuckles have a solid plate across them as well as armor in the fingers and on the thumb. The palm is leather while the back of the hand is textile. I bought a 2XL and they fit snug, but comfortable. That is just what I want in a glove for riding. The heel of the palm on both sides has a rubberized plate to protect the palm in the event of hitting the pavement. The velcro at the cuff helps insure a snug fit. The material on the back of the gloves did scuff when it was stuck to the velcro. Beyond that cosmetic issue, these gloves are great. In my experience, the gloves fit true to size.
I originally wanted a diff. boot. You discontinued the boot. So, bought this boot. Feels good and good for a long wet ride.I like the ease of off and on. Good boot
I bought this boot style for my touring needs and so far they have been well worth the money. This boot fits and feels great and so far it has held up in several rain showers that I ran through here in Florida. I recommend this boot as a good touring boot as well as a boot for short motorcycle runs too. I am very satisfied and happy that I have these boots, "Leather Up, you rock!!!!! Now, lets see what else I can find to buy.....
R. H. Allen
Tampa, Florid
June 30, 2015
great Boot for the price this is my third pair of Joe Rocket Boots and I will buy another pair when I wear these out
I have owned these boots for three years and they are still in great shape! Very sturdy and comfortable. I'd buy these again. Out of all of my gear these and my gloves are the only JR gear that I own. Wearing them I feel protected from the elements and in the event of a dismount I'm confident that rash will be absorbed by these boots. The little rubber badge piece on the heel is peeling off, but I'm sure shoe sole glue will take care of that. I wear tall dress socks because it's hot and humid where and so far have never had a blister from these boots. I really wish mine came with the red stitching. I didn't see that as an option when ordering, but one of the photos shows that option. Great sturdy boots, awesome price, and functions well, while looking good. Happy customer!
Pretty much exactly what I was hoping for. Great all around boot for the price.
Just received my Joe Rocket jacket and overall very pleased. The quality of the leather is excellent, the fit of the jacket is spot on. I run about 5' 10, 200lbs. I got a XL and it fits really nice and allows my arms to extend without raising the back of the jacket up. The looks is very cool and the only thing I am not overly impressed with is the snap buttons rattle (there cheap). I am looking forward to breaking it in over the next year and really getting comfortable. I would buy this jacket or another Joe Rocket jacket again.
I took a chance on this jacket in brown with cream stripes and I absolutely love it. It fits the cafe racer theme I am after. I am 6ft 2", 182 lbs and have a 40" chest and 32" waist, the medium is what I got. I have a tall torso and ape-like arms (35" dress shirt), but the jacket is long enough, unless my arms are stretched out completely, gloves will cover some. The finish is excellent, no bad leather patches, frayed stitches, busted buttons yet. It does NOT come with armor and based on prior experience, I did not want Joe Rocket Armo, I will get something else that is less bulky. I also got the Joe Rocket Cafe Racer gloves to go with. I was bummed they are not an exact color match, but close. All in all, at this price point, this jacket is a great deal and well worth it! LeatherUp shipping was crazy fast - shipped same day and I placed order and I had it 2 days later.
I love the Joe Rocket line of jackets. This is the fourth mesh jacket I have bought and they are all still in service. I have 8 bikes and buy matching riding gear which is why I have so many. The mesh allows great air flow through the summer and the zip in rain liner adds to the length of the riding season when the weather starts to cool off. The fit is spot on and I am rather tall so sleeve length can often be a problem for me but not with these jackets. My blue jacket is starting to fade a little but that is after 8 years although it still looks great and is not noticeable unless you open the jacket up and see the shade difference from the interior. All seams have held up to the years of abuse without any fraying. I think a nice add to consider is the "GoPro" mounts in a couple locations since these cameras are getting popular. A jacket mount would be far better than strapping on those harnesses.
Excellent build quality, excellent audio. No audio distortion as sometimes experienced with the HD headsets. Pleated cushioning around speakers really comfortable on the ears. You can also mount the microphone exactly where you want it and it stays in place. I've had J&M faring mounted speakers, and this helmet speaker set-up blows the faring speaker sound away!
This jacket was a replacement for my last Joe Rocket jacket that was still servicable after 15 years!!!! The new one is much nicer. The sleeves now have zippers and snap along with the velcro. Once the size is set the velcro can be left alone and the zipper unzipped, the snap holds the zipper locked while riding. The same with the collor, no more worn and non sticking velcro, a snap locks the zipper. Armor has been improved and can now be removed thru zippered pockets from the outside, much better then velcro on the inside. Over all just a great jacket and leather-up got it to me in TWO days. Great product, great supplier!
Very comfortable and stylish jacket that can be ridden multiple seasons with removable thermal liners that are provided. I love the mesh and ability to ride cool during the hot summer months and still be protected if having to skid on the asphalt. Also comes in darker colors, figured the lighter was more visible and would reflect more heat than the darker colors.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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