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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Like every thing about these helmets. Over all my only wish is to have more color selection and perhaps bluetooth integration. The 'flip all the way over' face shield option while still having the sun shade is fantastic. Also, there is room in the helmet for glasses/goggles for those who find the sunshade as either insufficient coverage or insufficient darkness of the sunshade.
Nice fit, great look, BUT......with both visors down there is a wind whistle above 30 mph. Top of outer visor does not touch seal strip. The noise is too annoying to contend with.
Super Helmet! Buy one, beats eating Mormon crickets! Fast Shipping, great company! A !
These helmets are so much better than the ones that the front visor will not unlock and raise. They are just so more convenient. The color and graphic on this helmet work together for a very classy overall look.
Another great experience with Leather Up! Great products, great pricing & fast service - what more could you want?
Great value! I was worried about what kind if helmet I would be getting for the price. I am very impressed. It is well built and very quiet. A huge improvement. The visor and all moving parts move smoothly and feel solid.
Got this helmet and am
Totally impressed. It fits great, feels great, and looks awesome. It came on time and I have already ordered a leather jacket and sunglasses. Love this company.
A really terrific helmet for the money. Lots of great features and a comfortable, secure fit. It is sweet looking and after just doing a 1000 mile trip with it I can say it passed all tests with flying colors. My only complaint would be the clarity of the tinted visor. It is a bit distorted. That being said, all else is super nice. Leather Up is a great company with products that reflect excellent value. I have always been happy with my purchases.
Love it! Now I don't have to carry 2 helmets around, no matter what the weather I'm prepared. the flip back face cover doesn't add any extra weight or catches wind.
Great helmet at a great price. Love the features and the look. I ordered an XL and it fit tighter than my old XL helmet, sizes seem to run small. helmet's a little snug but I love it.
This is my second Hawk modular helmet. This one fits tighter than the previous one. I use it in off road desert riding and the flip up front is very handy when I stop because I am able to get a drink of water without taking my helmet off each time. The finish is good, good padding, effective vents. Very good price for the quality. I don't use the dark sunglass visor because it interferes with my glasses. I would recommend this helmet
I bought this as a gift for my son. His head measured at the top end of the medium range and the helmet fits but was really snug when new. It has loosened up some with use and will kepp him from growing his hair too long. Aside from that he likes the helmet especially how well it is ventalated. Great price and quick shipping from leatherup we are very satified costomers.
This is my second Hawk helmet. After the company stood behind its product recall and fully refunded the cost of my previous Hawk helmet, I couldn't help but purchase another. The cost of the helmet is very good considering the high quality. Other Chinese-made helmets do not have the fit and finish of Hawk helmets. The modular design is hard to beat. One problem I've always had with helmets is the ability to comfortably wear glasses. First, with the built in shade, you don't need to wear sunglasses. Secondly, if you do have to wear glasses the ample room around the ears makes wearing spectacles reasonable. The airflow through this helmet is amazingly good. So much so, that it actually doesn't provide much protection against the cold. Even with the vents shut, my ears got cold on a <40'F morning. On the positive side, the benefit of good airflow is reduced fogging. The wind noise is not unreasonable for a modular helmet. One feature that I miss on this helmet is the easy on/off clasp on the previous model. This model has a tried-and-true d-ring closure. The fit is accurate as well. The overall shape is very round, necessitated by the full opening of the modular design. I'm not sure how often I'll use the helmet as a 3/4, which is specifically discouraged in the enclosed directions. I only wish it was available in white when I purchased mine. I would certainly recommend this as a good purchase.
Glad I used size chart.Shipping is fast. Like the inner shield but should be a bit larger or taller, seems it should come down to your nose. Chin guard needs to be shut firmly so it latches closed. just a couple small issues. I like the helmet, you have many ways to wear or use it
great helmet for the price.looks great.... does not feel heavy on the head and i have an xl. the sun shade on mine is clear. iv'e heard others complain about it being blurry. not mine. i'm really liking it so far..... get one
Fantastic helmet with loaded with features. The vents work well and Ireally like the dual visor. I can raise the face shield and lower the sunvisor. I recommend this helmet to anyone looking for comfort and save a few bucks.
Fantastic helmet has features not even found on extremely expensive helmets. Had a glitch in ordering but Leatherup jumped in and took care of it. Great helmet fantastic customer service.
Just purchased my second one of these. The previous one held up well I thought. It suffered a breakage of a a small plastic clip early on but was still fully functional and after 2 years and well over 7000 miles of scooter riding it started to have some liner separation issues. Got rid of that one when I sold the scooter. New bike - new helmet. The size once again fit well and I noticed a few improvements from the old one, most notably the quick release chin strap. Still easy to open and close and adjust with the gloves on. I'll likely be looking to see if it is still in production at this price when I need another.
Well made, fits exactly like my previous Hawk helmet. Cheek pads are very tight, but I believe they will compress with use and fit will be perfect. One complaint - the description and videos tout the fact that you can ride with the chin bar flipped to the back, but the tag shipped with the helmet states in plain chinglish "Attention: The helmets must be used with the chin guard closed. Not very reassuring. Still a nice helmet for the money.
OK this is my third order for this helmet. I would really like one in a carbon fiber composite but I can't find a modular helmet that goes all the way back in carbon fiber. The 1st one I ordered had the lens vibrate and break on one side while I was on a long trip, so I had to break it off completely and then water got in so I could not ride in the rain. I almost always ride with the chin bar all the way back, only put it down for interstate riding, so I'm sure this leads to a lot of vibration. But this is why I love this helmet.
the 2nd helmet I ordered is a bit stiff on the locking. It wont lock right away at sliding down, I have to reach in with my left hand to make sure it's latched. probably a good idea to do anyway, but I almost returned it, except I needed a helmet due to the visor issue (see above)
the Fit is a bit tight for an XL, the sena speakers are really tight on my ears and require a lot of adjusting. My next helmet is going to be a XXL, since at bike week all the other helmets I tried were 2X and fit well. At 85mph its a bit noisy and I have to blast the stereo, but I suspect every helmet would be the same.
The Visor is OK for overhead sun, but not dark enough for direct sun in your face (rising/setting sun) for that you need some extra shades, and if you wear extra shades you may want to go a size larger since the frames press into your head and can be uncomfortable..unless you wear goggles... in which case they're fine.
I just wish they made it with a stronger/lighter material like carbon fiber. Shoei makes one but the Neotec doesn't go all the way back...oh and its 600 dollars.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

