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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I received this helmet seven days after ordering. The construction is light, but solid. The color is dramatic and gets one noticed. The lever for the tinted visor is one of the easiest to work with with gloved hands. The fit is snug, but not uncomfortable. I would definitely recomend this model to anyone looking for a dual visor helmet. Keep up the phenomenal work, LeatherUp! I'll continue to be a loyal customer taking advantage of the price and vast selection that you have.
I've never had an open face helmet before. Noisier than I expected but great for in the city (which is what my wife and I each bought one for). Love the dual visor function. Opening and closing the vents could be a little easier, but no big deal. Fit very nice to size and are very compfortable. Hesitant in ordering this colour as picture looks like a hint of purple. Very pleased with the blue. Matches the bike perfectly. Great price and fast shipping, Thanks
wife likes the helment when riding. the dual visor is great,no sunglasses needed which she enjoyed.
seems like a good quality helmet, but the size is very small. I ordered the xxl and it fits very tight. seems like it is sized as a kids helmet.
It was too small! I have an XL helmet from Harley Davidson and I ordered a XL but it is too tight. The anti-scratch visor does scratch easily. Loved the color and the way it looks but it just too much hassle to send it back.
This Hawk dual visor helmet is just what I was looking for and it matches my motorcycle perfectly! I love the option of having either (or both) visors in use at the same time. The slide button at the top of the helmet is easy to access whenever the shades are used. It's comfortable and the price was super.
For the price this helmet couldn;t be much better. I honestly wasn;t expecting too much when I ordered it but was pleasantly surprised. I have a $ 300 FF that is too hot for summer. This is my new go to helmet.
Worth the money but a warning, it runs small. An XL just barely fits me and my other Hawk helmets are just a large.
Bought this helmet for its versatility. Looks good outside and the visors work well. My only negative is that the inside is hard styrofoam. Perhaps it will mold better with wear. Otherwise it's ok.
Great deal of a helmet,Tight fit I ordered 1 size larger than my other helmets.Color is really cool...WW
this is more like it . perfect fit from sizeing chart . beautiful color! very cool double visor setup . nice venting / great price. i would highly recommend this helmet to anyone . plus it has my last name on the front . very cool ! comfortable! decent shipping time !
size runs larger, order one size smaller, okay but next one will be full face bluetooth and not with leather up because you guy charge for returns and will order from soneone who does not.
I love my new helmet. It is a beautiful blue, fits perfectly without being too tight here or there like others I have tried on. Both shields go up and down easily and it cuts wind noise in half. Riding down the road is comfortable and quieter now. My visibility is better now too.
I was just in an accident wearing this helmet and at some point in my fall my face hit the pavement. This helmet held up great! I'm buying another one right now, perhaps in red this time.
Love it! It is very comfortable and quite. The color is amazing. The dual visor is so handy. Definitely happy with my purchase.
Very nice and well setup helmet. Dual visor is excellent idea even though it is a bit stiff to slide down the internal one, when new. I bought one size larger, XL vice L but, it was too tight. I will reorder up another size to XXL and try it. Leather Ups generosity with the return policy removes the risk of ON-line ordering. The helmet is too nice for the price to not try again.
Love the look of this helmet. Don't be fooled though... the color of this helmet is more purple than blue, especially in sunlight. Works perfect for me because my bike is black ice (turns from blue to purple). Needs a little more padding at the top and needs comfort strip across seam across forehead. I'm so happy with the look though, willing to make adjustments for the perfect fit.
My husband & I purchased two matching helmets in what was supposed to be the same size (Medium) , I had previously tried on a (Small) helmet so I knew I needed a (Medium) When the helmets arrived, we installed the headsets, so we could talk to each other. When I tried on my helmet, it was very tight, I checked the label & it said (Medium) . One day on a trip on the Trike, I put on my husband's helmet by mistake and was surprised that it was so much larger than my helmet, it's label also said (Medium). Conclusion: My helmet was mislabeled at the factory. It is a small size with a medium label, but since the helmet had been altered by installing the ear pieces of the headset, I could not return my helmet.
I have reordered another helmet in medium size, and will surely check the size this time. Shirley in P. Tennessee
this Is a good helmet for the price .I normally wear a medium but needed a large for this helmet .this is the second one I have purchased .still have the first one but bought a second while they were still available at that price .the blue color is more like purple to me and my friends but I love the fit and the retractable visor.I will stick with hawk helmets for now on
helmet fits nice but not too snug, jus right and I have gotten many compliments about it... it's awesome !! thanks .....Brian
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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