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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dave C.
Argentina
1 review
0 helpful votes
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The chin bar does NOT
October 10, 2019

The chin bar does NOT rotate up, but sits low enough that it is comfortable. Size is spot on.

Nice comfortable feel, no pressure points, but that is going to be individualized. Overall, I would recommend this helmet. I am greatly pleased with it. Adequate venting, nice finish.

Date of experience: October 10, 2019
Barbara C.
Argentina
1 review
0 helpful votes
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I love the helmet. If
October 10, 2019

I love the helmet. If you are trying to decide between two sizes, I would go with the smaller of the two, if you are in-between. I meant to rate the feature as a 4 star instead of 5. The bluetooth set, does not work correctly. It charges, but the blue light does not turn on. I was just late in testing it and missed the ship back date. Besides that, the product is great, it was easy to buy, and shipping was fast. Highly recommend because you will be paying twice as much at a store.

Date of experience: October 10, 2019
Stephen B.
Argentina
1 review
0 helpful votes
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Haven't used the headset on
October 10, 2019

Haven't used the headset on the road (too much snow), but have used it to make calls from home and to listen to music (I did not record this so you won't see me on YouTube). The audio is outstanding. Installation was very easy (I have a LS2 Stream). I recommend the headset to anyone looking for bluetooth coms for riding. Thanks and pay attention, lots of nuts out there.

Date of experience: October 10, 2019
Betty S.
Argentina
1 review
0 helpful votes
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I got the my shipment
October 10, 2019

I got the my shipment on time, it was very nice, when ordered was not aware of the shades that come down so was a great shock to find when was trying my helmet on. Attaching the mic was kinda odd but got it on. the mic wire that is suppose to be stiff keeps falling if not tucked in my helmet but works and love it.

Date of experience: October 10, 2019
Janet G.
Argentina
1 review
0 helpful votes
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Good bundle goes together well
October 10, 2019

Good bundle goes together well but you have to take your time since the directions for the bluetooth are not very good. Fits good and once you get the Com-2 installed properly it also works great.

Date of experience: October 10, 2019
Michelle L.
Argentina
1 review
0 helpful votes
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Great helmet with many extras.
October 10, 2019

Great helmet with many extras. Wife loves the color and fit.

Another quality product from Hawk & leatherup.

Date of experience: October 10, 2019
Andrew O.
Argentina
1 review
0 helpful votes
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I ride with my 7
October 10, 2019

I ride with my 7 year old granddaughter and she is much more relaxed and confident with the handles turned to the back for her. Now she can lean back on the sissy bar and still reach to a good hold. And I love the way it fits me. I wore it in 95 degree weather and it was quite comfortable

Date of experience: October 10, 2019
Kevin N.
Argentina
1 review
0 helpful votes
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Love it, fits good and
October 10, 2019

Love it, fits good and gives my back support as well.

Date of experience: October 10, 2019
Elizabeth Z.
Argentina
1 review
0 helpful votes
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This helmet fits well and
October 10, 2019

This helmet fits well and is made well, especially for the price. Wind noise when the vents are open isn't overbearing, and the face shield doesn't fog up very much, even in the cold weather. Good purchase!

Date of experience: October 10, 2019
Laura D.
Argentina
1 review
0 helpful votes
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Excellent product and tried it
October 10, 2019

Excellent product and tried it for 1st time today,w/ wifey on back

and she loved it..

Fits perfectly around my jacket and keeps snug so as to make her feel

she doens't have ot bear-hug me while i'm trying to drive..

Date of experience: October 10, 2019
Amy C.
Argentina
1 review
0 helpful votes
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Yes, this color is not
October 10, 2019

Yes, this color is not fashionable but, you should see how everyone on the road thinks I'm a cop with my white helmet riding on my pearl white 2007 Shadow Aero 750. The motorists slow down! I can't help but smile. Muchas Gracias LeatherUp.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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The order came very quickly
October 10, 2019

The order came very quickly and the fit was perfect.

Date of experience: October 10, 2019
Sam U.
Argentina
1 review
0 helpful votes
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Bought the white because of
October 10, 2019

Bought the white because of the Florida summer sun. Fits well. Like the zipper neck curtain. Looks ok.

Hope I never need to put it to a test.

Dale

Fort Lauderdale, Florida

Date of experience: October 10, 2019
Anthony B.
Argentina
1 review
0 helpful votes
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Great buy! would recommend it
October 10, 2019

Great buy! would recommend it to anyone, fits perfect

Date of experience: October 10, 2019
Ruth P.
Argentina
1 review
0 helpful votes
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Nice helmet. It fit very
October 10, 2019

Nice helmet. It fit very well. Light weight. The curtain keeps most of the wind out of my ears. Strap needs a cover and she'll needs vents. But it's a nice helmet all around.

Date of experience: October 10, 2019
Martha G.
Argentina
1 review
0 helpful votes
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Excellent Fit. 1st helmet my
October 10, 2019

Excellent Fit. 1st helmet my wife has had that "really" fits. BTW: She just got her MC license @ 66 years old.

I'm sure the helmet helped. :)

Date of experience: October 10, 2019
Melissa M.
Argentina
1 review
0 helpful votes
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Helmet looks good and fits
October 10, 2019

Helmet looks good and fits great. Sizes run true to form, really nice helmet

Date of experience: October 10, 2019
Deborah Q.
Argentina
1 review
0 helpful votes
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I can't believe the way
October 10, 2019

I can't believe the way it feels in heavy wind! It doesn't move at all, don't know weather it's because the visor is smaller and tight to the helmet, or the way it's desighned. I went on a 120 mile ride into some heavy wind, and it didn't pull back on my head or neck, and if you take the liner out, you forget it's even on..............LOVE IT

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
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I have not owned this
October 10, 2019

I have not owned this helmet long enough to really rate the durability. I bought it to wear on hot sunny days when a black helmet will only add to an already hot noggin. I will see how well it works when the weather gets hot. So far, though, the fit and finish are excellent and the zip-in neck and ear warmer are a great feature. That might come in handy if I ever ride while it is freezing outside. Not likely, but you never know. LeatherUp continues to provide great value on quality merchandise and so far, very commendable customer service!

Date of experience: October 10, 2019
Martha N.
Argentina
1 review
0 helpful votes
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Great looking helmet, and it
October 10, 2019

Great looking helmet, and it looks very well made. I like the neck curtain because it easily zips off for hot weather. Sized exactly whatever your head size is. Fast service and good prices from Leatherup, (as usual.)

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States