Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Once again LeatherUp comes thru for me with the purchase of a new rear tire for my HD Heritage. The old one lasted almost 10k miles with many highway miles thru the Rocky's & Black Hills. Dealer price was 60 bucks more! and with my LU discount & free shipping I got a scream'n deal ! Thx LeatherUp.
We received our tires quickly. I bought the 402's for my motorcycle and the Front Wild Flare tire for my husbands. The 402's are a great tire and I have been running them on my bike for many years. My husband likes the Wild Flares as well. The shipment was fast! I have always gotten great service from Leatherup.com.
The tire came in a couple of days and was recently manufactured. Saved enough money over dealer pricing to buy the front and have them installed, for less than the tires would have cost by themselves. Great tire, great price!
Received the tires in 29hrs has to be some kind of record . Will be back again, this is the best service ever and the tires are just what I need for my Harley. Got the MU85B-16
The jacket fits very well except in the sleeves they are a little snug by the forearm but otherwise the fit is great and the price was right.
Great tire. Great price. Fast two day delivery. Will definitely order my front tire in the spring. Thanks Dunlop and thanks LeatherUp. Great company!!!
Great colors ane very nice datailing. I get complimented on it all the time. The zipper is a bit sticky for some reason but otherwise really good quality.
I bought this as a Halloween costume (Negan), but it's so bad*ss I can't wait for it to get cold enough to wear it just because.
i purchased this helmet. Exactly as described, Its a beautiful helmet. glossy. Just as pictued, The only thing i dont like , is it is described as half helmet which it is, but it looks more high on your head when u put it on. but i wore it and its great, just sits a little too high for me, but overall, great helmat and great price! Thankx leatherup! and i also just ordered another helmet!!
Received the jacket as promised. I like the fit, zip in liner and especially color. I like to be seen on the road!
Great looking jacket that has a built-in sack to store itself neatly when not in use. I love the Firstgear line of products, however, a rain jacket should or shall keep out the rain and this one does not. From day one it leaks at different seams and also where one of the black belts connects to the front. I have worn this rain jacket in the Philippines during heavy and light rain and it has simply leaked from day one. The design of the front zipper works well and prevents water penetration which is a failure point on most rain jackets. I am disappointed but still use it as a wind breaker.
Bought this for the wife for her Birthday. SHE LOVES IT! That is all I can tell you about it. Have not seen it since. She keeps it filled and uses it.
Very good goggles.Don't let air in.Excellent side vision.Foam is soft and comfortable.I just hope it holds up being so soft.For the price,it's a steal.
Great price! They're also really comfortable...they fog up when standing still. Haven't tried them on the road yet though.
I like them they fit me but i didn't try them under the sun yet
Great value, excellant price and shipping was fast. Always had excellant reviews on any product I have ordered from Leather Up.
Great visibility and comfortable for my big head. Perfect for the 'larger set of goggles' I wear with my half helmet. Definitely for day riding though, they're super dark.
Nice goggles with a low price. They seal up good. The goggles will fog up while just sitting still, but that tells you that they fit nice. Maybe some anti-fog spray would help. Very dark lenses that clear from any fogup once on the move. I wear mine anytime I ride in daylight hours.
I love them! For me they beat a pair of regular glasses. Could see wonderfuly in them. They did fog up but that cleared up as soon as I started moving. would buy again.
Great product!! I rode with these goggles for the first time this past weekend and I can honestly say after our 100 mile morning ride these goggles are well worth the money! They are very comfortable, the tint is just right for early morning and day time and let just the right amount of air in. I had no problems with fogging even at a stop. Fantastic goggles and I would definitely purchase again!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

