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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I really like this helmet. It fits well and the drop down visor is fantastic. I especially like the one button release to flip up. The only downside to this helmet is that going down the road at speed, the helmet makes a noise like a window is partially open on a car. It's a little annoying but I'm living with it as the other positive aspects make it worth it. I liked this helmet so much I ordered one for my wife. Worth the money for sure. Be well.
Helmet fits great, I probably could have fit in a xl but this one fits good and I love the style and how light it is. I will be buying another one soon.
This helmet is just a greit product for the price i just got mine delivered this morning and i love it shiping was super fast i order mine on a monday and i got it on friday morning nice. The only thing that could be better is the optics they are really nice. I recomend buying from this place thank u leatherup.com
i ordered a helmet and found it to be too small boxed it up sent it back got next size. turn around was quick and the helmet fit's great very nice with the cold wheather here in ohio. for the money a great buy. two thumbs up
good fit and keeps me warm and dry in the North Carolina winter. I like the modular design, and the visor means no extra sunglasses. Leatherup shipped it out fast the fit was the same as other medium helmets.
This Hawk helmet is awesome,it is my second hawk. The fit and finish are great, the modular design is very covenient as is the dual visor.
Great helmet! I've had mine for about 6 months now and I love it! Fits perfect, fast shipping, and the sun visor is great on those sunny days! I would highly recommend it!
I find the red button to flip the modular piece up a little harder to operate than the previous model as well as taking quite a bit of pressure to life it up I am hoping it will break in. Love the sun visor.
So far so good. The helmet fits perfectly and I love the way the dual visors work. It arrived on time and I highly recommend both the helmet and Leather up's service. I will definitely use them again in the future.
Looks and fits great. Measured and ordered per the size chart. Easy to operate with gloves on and comfortable.
A decent helmet for the price. I find the action of the visor front to be slightly clunky (not a smooth motion once activated) and it is certainly a bit of a tight fit. However, definitely a decent helmet and I would purchase it again.
I am a novice rider and therefore a novice helmet wearer. I'll tell you what I know though. When I was looking for a helmet I decided it had to have 2 things, a dual visor and bluetooth. Since absolutely everybody on the internet was out of bluetooth helmets in XL I settled for dual visor and I couldn't be more pleased with this one. This helmet is awesome it fits great and I haven't been sweaty in it at all thanks to the ample venting (granted it's not very hot out yet only being april). The reviews I read about it warned of the noise and I don't know what loud should be in a helmet but I know that I can still hear my headphones just fine and when I'm not wearing them I don't mind the little wind coming in through the side vents. The dual visor is everything I had hoped it would be and the modular face design has proven to be helpful on several occasions. Great helmet, Good price.
Nice helmet for an awesome price. Does come pretty big though so don't be afraid to order smaller than you normally would.
This helmet is an excellent fit based off the sizing chart. It muffles wind noise but earplugs are still needed if you're concerned about your hearing. It is well ventilated and the dual visors are a nice addition. The tinted visor doesn't feel as sturdy in the up position as I would like. Overall this is a sturdy and comfortable helmet.
I like this helmet better than the Scorpion EXO-1000 that it replaced. It's quieter and just as comfortable. and the internal shield comes down *her so the bottom of it is not in my line of sight.
great product, I just wish I had known about it before I bought the Scorpion
This helmet was a pleasant surprise for the price. It's extremely comfortable, loaded with features, and has a cool "alien" look. The only thing you sacrifice are fancy graphics, which I don't miss one bit.
I bought two of these on for me and one for my wife both fit very good and are easy to use with gloves no more wind noise than my hjc full face and having built in tinted visor is great.
Pros:
I really like having the quick release chin guard and sun visor they're both very convenient. I used the size chart and it fits me perfectly. The helmet is very comfortable and looks cool.
Cons:
I gave this helmet 3 of 5 stars because after a couple weeks of riding the plastic piece around the chin quick release button broke. Now the corner of that piece sticks up and rattles while riding. Its very annoying and makes the helmet look cheap.
Great helmet for a great price, really like the drop down visor. Good ventilation and visibility.
The helmet fits well, I like the dual visor although I would prefer if the lever was on the throttle side and not the clutch side, I don't always shift out of gear at lights and that is generally when I make adjustments. Both visors are cheap and there is some vision distortion and on a windy day the visor "creaks". I haven't really noticed the quality of the ventilation, but I generally leave the visor up a small amount anyway. I have had some minor fogging, but leaving the visor up a centimeter or so helps with this. The DOT rating FMVSS 218 seems vague to me, it seems to pass the minimum standard and other ratings have praised the crash worthiness of this helmet. The double-D ring connector for the strap is designed well, my last helmet had a clasp, so I was skeptical, but this design works well. I can hear pretty well wearing this and visibility is good, the sound of my engine is muffled a bit. For the price, I think that this helmet is nice, it certainly has some nice features and the dual visor is pretty cool.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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