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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Dealing with LetherUp was excellent. They were fast and my helmet arrived 1 day before the due date. The helmet itself is exactly as advertised. What isn't advertised is how comfortable it is. Additionally, I was looking at similar helmets for about $175 and they were not as comfortable as this one ! On long rides that is IMPORTANT. Thanks LeatherUp and Hawk. Great service and a great product at an extremely good price. I'll be back....
Great helmet, the internal sun shade visor is great. the helmet is really lite, I had to ride home from bike week in a downpour this was a saving grace.
I really like this helmet! The sun shade works very well and doesn't interfere with glasses (although it could use an eyeglass relief along the sides). It is much quieter than the half-helmet I was using and cuts the wind much better, resulting in less neck strain. It breathes well and doesn't seem to fog up very easily. It does have some wind noise, but it isn't enough to cause earplug wear.
This helment is awesome, good price, quick delivery, having the extra dark visor that flips up and down by a switch is perfect, thanks for a good buy-Toney
Helmet fits well. I really love the drop down sun shades! Much handier than wearing sunglasses. There is a slight optical distortion when looking through both the visor and the shade, but not to the point of being distracting. I would recommend the helmet to anyone.
Quality is great for the price. Shipping was very fast, if I remember correctly it took only 2 days for it to arrive. Only problem I have with it is that the clear visor is not fog proof, every time I have ridden at night my breath fogs up the visor unless I breathe through my nose only. Overall I still love this helmet and would recommend it to anyone looking for a quality helmet on the cheap.
good helmet for the price. sun visor lets some light in.
Great helmet and incredible price. Seems to have some wind noise on the highwat but that may be the chatter bo I attached. Comfortable and easy to use sun visor.
If you are looking for a good helmet at a low cost this is it. I use it riding to work everyday and I think the only thing I could even say bad is that the top vent sometimes doesnt want to seal and if you tip you head just right you get to listen to a screaming wind sound, but this only has happend a few times. I ordered the helmet on the tight side and when I got it in the mail I was glad I did. It was almost to big! Just a warning for those going to order. As far as the helmet gos i will never own anything onther then this one the sun visor and the flip face are now a must for me and my mellon head. hope this helps and good ridding!
I really like this helmet. It fits good, snug, but not uncomfortable. I used to wear a half helmet, but was tired of eating bugs. Also, the flip down visor is really convenient for going from shaded areas to bright sunlight. On a final note, I purchased the helmet on the 12th and it arrived on the 14th. Prompt service is a definite plus. Thanks Leatherup. com
This helmet is great! Full protection and comfort in the 100-degree plus days of summer in Texas, inclulding the tinted visor. Very comfortable and well worth the price--get it now
This is my first full face helmet and all I can say is WOW! The modular design does not make me claustrophobic at all. It has all the features of the $350+ helmets. Sizing was right on and it has good airflow to keep you cool. The strap is a bit long and the D-rings are close to the helmet shell and it can be a bit cumbersome to fasten, but it is a minor issue. I would highly recommend this helmet!
This is probably the best helmet that I have owned. It is comfortable and the dual visor feature is great - I use it every day.
The only point to watch out for is that the helmets run large. I normally wear an XL however when I received the XL it was too big so I exchanged it for a L and this fit well but I could have even got away with a M.
Overall an excellent helmet!
This is a really nice helmet, and a great value. It is lighter and more aerodynamic than I expected. The sun visor works very well. My only concern is over how long the moving parts will last. The fit and function is excellent. If the durability is there, this is a winner.
Great helmet. This helmet is a fraction of the cost it should be. The sun visor is great for bright days. Comfortable to wear and both visors are very good at not fogging.
Have not had a fullface helmet for 20 years. Glad I bought this one. For the price, I would recommend it to anyone.
I can't say enough about how much I Love this Helmet!! It looks very sharp and with the dual visor design was the talk among my friends. Great item with and exceptional price!
Most reviews were right on, quality, price and comfort.
Awesome helmet, awesome price - I'll be spreading the word about Hawk helmets.
This is a great helmet. True to size fit, good sound proofing and the visor is a real plus. I would recommend this to anyone.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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