Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
GREAT helmet! Quick clearing of the eyemask, even after sitting at a stopight. One warning about size. I tried on several Modular and Full-Face helmets at various dealers around town. My previous 3/4 face was a size Large. And the full face helmets ran into the XL and even XXL sizes to get a good fit. My head measures at 22.5 inches ( size Med according to the size chart), so based on my trials I ordered a size larger(size Large) . The larger helmet fits perfect. Nice and snug but not uncomfortable.
The modular design allows me to put on and remove the helmet with my glasses on. And since I ride a scooter I can fuel up and pay without having to remove the bucket. A plus since it takes less time to pump the fuel than to pay for it!! My suggestion is if this helmet is available get it immediately!
It will be worth the effort.
its a nice helmet for the price. the sun visor switch is reversed (forward should bring it down, not backwards), it keeps me warm in the cold but the clear visor fogs up when im stopped so i have to lift it up. all in all, its a nice modular helmet.
I can not say enough about this helmet. Great helmet!! The flip down visor works great to block the sun. The flip up face protector is easy to work with thick winter gloves. It is light weight and very comfortable to wear on long drives.(5-7 hours tested). It was a little noisy at high speeds due to wind around where the visor connects but I put in ear plugs and it solved that problem. This is my winter helmet and the lens has not fogged over in 33 degree weather from my breathing. The chin strap is comfortable and easy to use also.
great helmet for the money, I purchased this for my wife but i tried it out once, very quiet, no problem with fogging, dual visor is neat, would have rated a 5 but helmet has a few edges that are rough
I meant to rate 5 stars. Awesome modular helmet. Easy flip up. great comfort. Dark visor drops down like fighter pilot helmet. Well worth the money.
My "normal" helmet is a half style and I bought this one for winter riding. I've worn this helmet alot since I recieved it and I am very happy with the results. The wind noise is minimal (like wind noise outside of a car) but what I really like is the noise clearity inside the helmet (no humm) at highway speeds. The dual visor feature works great and is easy to use with gloves on & the modular feature is nice but i'm still getting use to that. Great helmet and a great price.
This helmet is serious competition for the much higher priced modulars with visor. If you are even considering buying this helmet, don't wait!
The weather here is not cooperating. Bought the helmet for my wife, she love the look and the features. But it may be a couple months before she gets to wear it on a ride. I have every confidence she be happy with it.
Ordered this helmet on Thursday and received it on tuesday.......FAST SHIPPING!!!!!! Helmet is better then I expected, excelant quality. I normally wear a half helmet but wanted a full face for cold weather rideing. fit is excellant. Great helmet even for three times the price. Highly recomend, you won't be disappointed.
Upon receiving the helmet I was very impressed with the quality for the price. I love the dual visor, and have put it to the test here in sunny Florida since receiving it a couple weeks ago.
Also, living in Florida the sun gets pretty hot and I didn't really notice while moving. The helmet is pretty well vented. While sitting at a traffic light I did feel the need to open the clear visor to let some air in, but that was no problem since it can lift independent of the face.
I got the helmet a couple weeks ago and was really impressed with the looks and features, especially the drop down sun visor of course, but it's mid winter here and we've had record snowfall so I had to wait till today to use it and I LOVE IT. It was a bit heavier than my old full face but the balance makes up for that. Having the flip up front is a great feature. Can't wait for some sun so I can flip down the visor!
I purchased this helmet and I was pretty doubtful on it but was surprised on how nice and true to size it was. This is my first helmet and I love it. No problems with it so far. I haven't had any fog on the lense unless I am really breathing hard. Chin strap is average and the vents are nice. Only problem is the rubber breath guard is removeable. So if you are not too concerned with that you can just take it out and still be left with a good helmet. Thanks guys, great shipping.
Comfort and less noise. Better fit than I have ever had.
This is the best modular helmet for your dollar it is good looking I get complements on the finish and the movable jaw all the time but the really cool thing is the inner sunglass visor that drops down if the jaw is up or down!
the only drawbacks to it is the chin strap loops are to small for my meathooks
and there is quite a bit of vibration on the outer clear shield when up or down but for the money it cannot be beat!
For the price this helmet is a terrfic value. It has all the bells and whistles of more expensive helmets. It does tend to have some wind noise though. But it is comfortable and light and a good looking helmet. Leatherup offered this at a great price and shipping was prompt.
Can't say enough good wods about this helmet. Comfortable, great features, compares to other helmets I looked at costing 3 or 4 times as much. LeatherUp is number 1.
Wonderful helmet. Solid construction. My first Full Face helmet, I bought it for colder weather riding and it does not disappoint. The dual visor is awesome, especially if you ride with eyeglasses, as the visor is set forward enough to go in front of your glasses.
This Helmet look great.. really comfortable.. I try it on.. it's look cool like a speedy helmet... ride on my Yamaha R1 it's look do tight... thanks LeatherUp .. I will Come back for more ... Good Prices...
The helmet fits great and its comfortable. The only problem is the length of the chin strap. It's too long. Other than that the helmet is awesome!!!
Just got this helmet and really like it. The fit is great, comfortable and I really like the dual visor. Only thing that could be better is a clip type chin strap.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

