Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love these gloves, they are not so bulky that you can't feel what your doing. Great for warmer weather as they let a lil air in through the mesh. I'd have liked the rubber on knuckles to be just a little bigger for protection in a crash but overall I like these gloves because they're not bulky. They look and feel great. Sizing chart was spot on.
Arrived in just a few days, strong magnets and looks good. I like the red bottom on the inside as it makes it easier to see what you have in there.
Philip from Lakewood, CO
Another very high quality product offered by LeatherUp, this is my first Dowco product purchased which replaces my old cover purchased 9 years ago. The modern features of this cover including the theft-resistant grommets, Moisture Guard Vent, sewn-in sleeves, and wheel lock pocket are welcome, practical additions. The generous fit for my "standard" with a sports shield and soft saddlebags along with rugged construction and materials might likely be the last motorcycle cover I will ever need to purchase. As a 9 year customer, thank you LeatherUp for offering the finest gear and value for motorcyclists. Your product and customer satisfaction are second to none.
Overall I am very satisfied with the scooter cover. In the past I've had half covers that would stay in place in a wind event. I am confident that I will get long term service out of this item.
Love LOVE this shirt! Gonna order another! Buttons have awesome detal on em too! Kinda ruins small so I'd order a size bigger than you'd normally but other than that? This shirt looks TOTALLY awesome and I've had several guys ask where they can get one!
Great shirt! Graphics are not iron. Shirt looks great with xelement leather pants. Received tons of compliments!
I'm surprised that LeatherUp is carrying tires now. I just had to try it. I purchased this Dunlop K591, a direct replacement rear tire for my FXDB, and as we speak, I'm getting it installed right now. As always, great price, fast shipping and items true as advertised.
The Born in hell shirt is way cool! I ordered a 3X and yeah... this shirt is huge! Makes me realize its time for a diet! Overall, good value.
Have not put the tire on the bike yet but the price and the shipping was great.
Great quality and material. Good value, especially at this price!
shirt runs big. i am between a large and XL. I ordered a large and its roomy.
These tires are a great choice . I've used them for years,and always had good results.what a pleasant surprise to find out leather up carries them.I shopped-around and the price here is the best,great service too.leather up rocks!
It seems as thou every shirt I have purchased from Leather Up has been of fine quality and of really good value. This is no exception. Very Happy with this purchase.
This is a nice shirt. Price is good and fit runs large on the Roadhouse brand. One of the button holes is fraying a little, but overall happy with the shirt.
Very comfortable boots. They get a bit hot, not sure I would wear them in a hot climate but nice for where I live. I wear a size 9.5 and the 10 fits fine. The heel is not very high so it feels a little strange when you first walk in them but they are comfortable enough to walk around in all day if you had to.
Gave them 4 stars because I had to send the first pair back because of weird bulge near the ankle of the left boot. Leatherup was great with the return. As usual very fast shipping and quality service.
Very comfortable right out of the box. I wear a 9.5 and ordered 10. They fit well with just enough room for a moderately thick sock. Durability is yet to be determined but they have a 2 year warranty on defects. The laces seemed way too long at first but then I discovered they have the option to lace over the bridge of the foot. I like that, but some may not and may need to get shorter laces. As previously mentioned the nearly absent heel feels odd at first. But I discovered they make for better comfort when on my angled floorboards and easier shifting than a big heeled boot. They seem to have adequate protection where most needed but these are not a heavy duty boot. I prefer a shorty light weight boot. I gave a 3 on detail. Assembly was not perfect as there are spots of overspray from the red sections on the sole and a bit sloppy in places with glue. Overall I am happy with the boots for the $$.
I bought these boots with the idea of being protected from head to toe. These boots are everything I hoped they'd be: they are comfortable, (bought size 10 from wearing 9 1/2-perfect) and they provide hardened protection at the toes and ankles. The laces are perhaps a bit too long but the velcro strap will keep the excess in place or just get shorter laces. The fact that they are waterproof was just icing on the cake. So, because there is protection where you need it, comfort and waterproof makes them a good value in my book. Just make sure you try them on immediately to check for defects. My first pair had a torn fabric lace loop and I had to send them back. Leatherup was fast to replace them free of charge.
Light, comfortable shoe. Have not experienced rain as of yet. Nice looking shoe, even though I wear a sixe 13, it does not stick out. Warm in 35 degree riding weather.
It's a power splitter cable. Not much to it, but it works. The cable leads are PLENTY long enough for even the biggest rider! Good for powering a pair of gloves from a single source. $15 is a lot for a simple power cable, however.
When you buy the troller or gloves, no where does it say you need to get a splitter. Seems obvious now, sure. But when these were bought for me, as a gift, by a non-rider, it wasn't. And she forgot to get the Y-splitter. It would be helpful if LeatherUp would put a note on the gloves' pages or the trollers' pages that "if you are using a pair of heated gloves, don't forget the Y-splitter". Simple.
Love it !!! WAY better than the photo. Fits great and I normally have to go XXL on jackets... XL worked great. Another great value...
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

