Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a great stand and came the next day. Great tool for servicing a bike so you can easily get to all drain plugs without the jack getting in the way.
This is a high quality sissy bar. Fit and finish is 5 stars. I love it and others who buy it will be pleased too I'm sure.
Excellent buy! Reasonably price...AND...they match my Cortech jacket perfectly! Ordered and delivered in a record 2 days, they came well packed. You can't go wrong!
This tire make my Multistrada look mean. Will send and update when I have more miles on the tire. The rear tire shipped very fast. The front tire is apparently out of stock even though the website said they were in stock.
Fit's great, feels great, and looks fast standing still. What's not to like about a helmet with flames?
Looks like a really nice cover.....although time will tell!
Fantastic leather quality, solid feel, great pockets that are very functional. Highly recommend!
good qaulity tire no issues balancing after installation, and with the 10% discount I couldn't touch this tire anywhere on the net for what I got it for through leatherup.com. I priced this tire @ my H.D. dealership and was $50 , more. If you're shopping price look no further.
Everything that I was looking for, even the color.
Great gloves! I've only had them about a month but the fit is great and I like the look. They've kept my hands warm in 50-60 degree weather and are breathable enough to keep my hands cool in 80 degree weather. Also nice that leatherup was about $5 cheaper than getting these gloves at the local shop!
My size was in between and I went with next size up and was a good choice. Cortech has well-designed products including these gloves. Will see how they last. Bought them for summer riding.
Ordered the tire and was shipped very fast. Love it and will order again
Same OEM tire as it came from the dealer. Fast delivery, trouble free ordering and arrived as scheduled.
Only "problem" I saw was that the price online at leatherup and * store front price differed even after the online discount applied to it...I "could've " paid $10 less but, oh well, I got a new tire.
Best price regardless of anywhere you go online.
Only reason for 4-star rating is for the price "confusion" between the web and *.
I got the deal for this tire from LeatherUp, thanks!!
Jerry C.
Great tire at a great price. I'm replacing one with over ******* miles on it. Fast shipping and free.
Great purchase. Got it for my boyfriend's bike. He's happy...
LeatherUp was by fr the most reasonable priced on their tires plus free shipping. And the shipping was very prompt. I appreciate any company that gives you a fair price on their goods. Thank You.
I'm a fairly large guy, 6' tall, big in the chest, and weigh 260lbs. The XXXL size is just a little too big, but I purposely bought it that big for airflow. It's hot out here in Phoenix and my daily commute is an hour each way. Its not a big holed mesh, but the air flows well.
I like how thick the elbow pads are in the sleeves. Plus protection to the spine and lower back (my doctor talks much about why to protect the lower back, very important)
The inside right pocket is HUGE! it can easily fit a whole laptop, I'm not even kidding. Check my instagram, I have a samsung galaxy tab and a box of special k in the pocket and have room for more. http://instagram.com/p/ZmHZcUSFF3/
The jacket comes with a liner for colder days.
I would give a higher rating if the pocket zippers on the outside were zip up to open, maybe its a personal preference, but zip down to open makes me think I'm going to lose something on my ride.
Firstgear is quality apparel. The jacket is stylish as well. It is very warm with the liner in it. I rode 30 miles with temps in the mid 20's and my core stayed comfortably warm. LeatherUp provides reasonably quick shipping. They even went the extra measure of verifying my credit card to make sure the purchase wasn't fraudulant. Although that made it take a couple more days for me to get my order, the sense of security they provided was worth the wait.
I am totally satisfied with the jacket.
Thanks, LeatherUP!
This is a perfect jacket for spring and summer riding. Very lightweight and comfortable. I especially like the very affordable price.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

