Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Warm can be used as neck gator or as intended kept me warm
Great for cold weather! I have worn this down into the low 20's and kept warm. Only problem I have is with the nose bridge. It is baggie and allows a lot of fogging.
Well worth it! Great mask @ an awesome price. Keeping warm during my cold rides.
Awesone product! I already had the Battery Tender connector on the battery so this USB conntector just plugged in. I ran a USB up to the handle bars and I'm now ready for anything.
Bought this item for my boyfriend, he likes it very much, it seems very well made and he likes that it zips up.
I was hoping an add-on would be this easy. I already have a battery tender hook up so this was literally a snap. Matty C. Cape Cod, Ma.
I bought this for my husband and he loves it. Thanks!
This is my first helmet I have bought new. The used bike I bought included a large sized Bell helmet and it was loose so I went to a medium. It fits snug but comfortable. The mouth vent channels the air towards the visor to reduce fogging. The two upper vents don't seem to make as much of a noticeable effect of cooling as the front but I'm sure it will be noticeable in warmer months (it's still cool in MN). I don't know what to compare the wind noise too, since this is the first new helmet I have had, but over 65-70 it is noticeable, not bad. I would expect all helmets in this price range will have similar level of noise. The visor locks into place and adjusts smoothly, something the older Bell helmet was not doing. It is noisy above 25mph if the shield is fully open. I haven't tried taking the visor off and riding yet. It looks awesome! Seems more aerodynamic and quiet then my older helmet. Would buy again.
This wallet is great as it does not have exterior snaps which have a tendency to poke holes in the back pocket of your jeans. It is hard to find this type but of course Leather Up sells them. These wallets are very popular as they always sell out quickly. Get them while they're hot Brothers!
I bought this Helmet about a month ago and overall am pretty pleased with it. I came from a Fuel FF helmet to this and it is a night and day difference in terms of quality. The vents open smoothly and have a nice "clicky" feel to them when they are open and shut. Inside the helmet the material used is a very soft cloth that is very comfortable on your ears and head and the chin strap is well padded.
The lens the helmet comes with is really nice and has an amazing ability to not fog up. I don't know what they put on this, but so help me it should be the standard for all helmets. I rode for about 40 minutes in 35 degree weather with the vents closed and my face covered with a neoprene mask and while condensation started forming on the inside of the shield, it never fogged a bit. My old Fuel helmet would fog before I even left the driveway so for me this is a notable improvement. The quick release on the lens is also a really nice feature. It takes more time to turn the helmet over than it does to release the lens from each side and goes back in just as easily.
Wind noise tends to be a little heavy when you turn your head sideways. Not sure why that is but straight on it is pretty tolerable at 65 MPH.
Overall this is a really nice helmet and for $109 it is a steal. Bell really did a terrific job on this and definitely succeeded in delivering a low-cost, high value helmet. Would definitely recommend to a friend and liked it so much I bought one for my wife!
I dont have alot of experience other than a half shell I got for half the price. I think I got so much more out of this particular helmet one because of the full face aspect and the quality of the cloth, padding and finish. My only complaint was the medium size for me is a bit tight. Im told it should be this way but the wiggle room between Medium and large does not seem to be very much. Im confident this helmet is worth the price and I would buy the Large next time with my 7 1/8 head size.
I really like this helmet! The adjustable size makes it fit custom to my large dome. A lot less vibration and head buffeting than my old helmet(s). The pull down sun visor is great especially for you wear prescription glasses. And it looks nice also, 5 stars from me.
Very nice helmet for the price. Looks great and fits great. Bell quality never disappoints!
Bell finally got smart and realized that there are some out there that a XXL just won't work. The XXXL fits that niche! The ratchet system is great! The helmet is amazing, matches everything else color wise.
Really like this helmet, the adjustability is awesome and the pull down sun visor is great. looks cool also in the matt finish.
As ever leather up comes through !
Great delivery time and great pricing
This helmet is what's goin' on!
Every cruiser needs to have.
A typical Bell product. I ride the Texas heat/humidity and I sweat! This helmets airflow is great!
The muzzle is designed to work.
Go get one.
I can't wait to use it during winter.
Great helmet and love the design. Highly Recommend! Ordered by size chart (size L) and fits perfect. Muzzle feature is awesome too. Thanks LeatherUp!
Fits true to size and very light weight! Covers the ears nicely for those of us that have trouble hearing and has pockets for a head set. Still gives you the half shell feeling and looks good too. I wear and XL and the face piece is easy to put on and off but cuts across the nose a bit and I don't have an XL nose. Works well in the winter.
size chart was a little off. hat measurement says I should take a small. Helmet was too tight. Reordered a Medium...better fit.
This wallet is way too small to put bills in,no place for credit cards,and has the appearance of a kid's wallet. The only good thing is it has decent chain attached. I would not recommend this to any biker.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

