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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Daniel X.
Argentina
1 review
0 helpful votes
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Easy to put on with
October 10, 2019

Easy to put on with the zipper. Good quality, good price.

Date of experience: October 10, 2019
Tom A.
Argentina
1 review
0 helpful votes
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Fits well, snug and I'm
October 10, 2019

Fits well, snug and I'm sure it'll work well once the cold weather comes back, especially in sub-freezing temperatures. I am looking forward to testing it out in the fall and winter of 2010/2011.

Date of experience: October 10, 2019
Amy Z.
Argentina
1 review
0 helpful votes
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Simple and easy to keep
October 10, 2019

Simple and easy to keep warm with. The zipper on the front makes it easy to get on and off or you can just pull it over the head.

Date of experience: October 10, 2019
Charles G.
Argentina
2 reviews
0 helpful votes
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Nice fleece, feels warm. Not
October 10, 2019

Nice fleece, feels warm. Not really a One Size Fits All though. I wear a Medium helmet and the fit of this item is VERY loose. Difficult to get helmet on without it slipping all over the place. Probably would be great if you don't wear a Full Face helmet. I hate being cold so I wanted this and a full-face helmet to stay warm.

Date of experience: October 10, 2019
Brenda W.
Argentina
1 review
0 helpful votes
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well designed, extremely warm and
October 10, 2019

well designed, extremely warm and breathable, fits well under the bucket. reasonble price for a high quality item.

Date of experience: October 10, 2019
Lisa G.
Argentina
1 review
0 helpful votes
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Fits well and cushions my
October 10, 2019

Fits well and cushions my face and bald scalp from the helmet.

Date of experience: October 10, 2019
Chris P.
Argentina
1 review
0 helpful votes
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Really light weight and warm.
October 10, 2019

Really light weight and warm. I ride 90 miles to work every morning and sometimes it gets into the mid 30's. At that temperature a windshield isn't enough. This face mask works great.

Date of experience: October 10, 2019
Betty B.
Argentina
1 review
0 helpful votes
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I ride all winter long.
October 10, 2019

I ride all winter long. The balaclava keeps My face nice and warm. The zipper front is a great option when the weather gets nice.

Date of experience: October 10, 2019
Adam B.
Argentina
1 review
0 helpful votes
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This is a good, well
October 10, 2019

This is a good, well fitting head and face mask. My helmet fits well over top of it and is still comfortable. It does a good job of keeping the face warm. The only negative is that unless it's unzipped some my glasses were constantly getting fogged up by breath.

Date of experience: October 10, 2019
Jay C.
Argentina
1 review
0 helpful votes
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Wore it once and the
October 10, 2019

Wore it once and the zipper came apart. Fixed the zipper and have worn it a few times under a full face helmet and if it's zipped all the way up it fogs the visor no matter how fast or if the vents on the helmet are open but unzipped halfway it keeps the chin warm. It's not long enough to cover my neck unless I wear a highneck sweater or jacket under my riding jacket. For the price I think it's a good buy but if you really need a full coverage mask I would get something else.

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
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Just like the pictures, but
October 10, 2019

Just like the pictures, but it did turn out to be maybe an inch or 2 shorter than I expected. But I definitely recommend it.

Date of experience: October 10, 2019
Betty R.
Argentina
1 review
0 helpful votes
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Perfect Easy to put on,
October 10, 2019

Perfect

Easy to put on, take off

And most important

easy to vent when the rides heat up.

Date of experience: October 10, 2019
Linda H.
Argentina
1 review
0 helpful votes
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I was a little iffy
October 10, 2019

I was a little iffy about the zipper in the front. I wondered if it would be annoying, and while not always, it can be, but it does the trick, It has an internal flap to cover the zipper, but if you don't make sure the flap is covering the zipper, the zipper could rub agains your face, but doesn't hurt, just annoying. Its still a good purchase though.

Date of experience: October 10, 2019
Charles X.
Argentina
1 review
0 helpful votes
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I was very pleased with
October 10, 2019

I was very pleased with the new balaclava. It is more functional because of the zipper and I use it as a headcover on cold days. Nice material and keeps your face and neck warm when riding.

Date of experience: October 10, 2019
Sharon C.
Argentina
1 review
0 helpful votes
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I have found it to
October 10, 2019

I have found it to be very warm for the cold weather we are experiencing. A great addition was the zipper is covered so it doesn't scatch you or uncomfortable. Great addition to keeping my face and neck warm.

Date of experience: October 10, 2019
Angela K.
Argentina
1 review
0 helpful votes
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fits well under a helmet
October 10, 2019

fits well under a helmet with good protection from the weather. not too heavy and easy to pack in a saddlebag. good buy for the price.

Date of experience: October 10, 2019
Ruth H.
Argentina
1 review
0 helpful votes
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This item is great. I
October 10, 2019

This item is great. I rode for 3 hours and it worked well. Its nice to unzip it to get alittle air or talk when needed. Very warm and the zipper does not irratate your mouth. Highly recommended.

Date of experience: October 10, 2019
Scott R.
Argentina
1 review
0 helpful votes
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Great Item! worked great kept
October 10, 2019

Great Item! worked great kept my neck and face warm. Rode all day in mid thirties and never was cold. zipper wasn't a problem and glasses never fogged.

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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Very nice item. Looking forward
October 10, 2019

Very nice item. Looking forward to using this spring when my scoot comes out of storage in two weeks. Especially like the zipper in front in case you get to warm you can open the mask as much as you would like.

Bob M. Plymouth, Ma

Date of experience: October 10, 2019
Maria S.
Argentina
1 review
0 helpful votes
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Appears very nice. Haven't had
October 10, 2019

Appears very nice. Haven't had the chance to use it in real cold weather yet.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States