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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Had this suit for 5 months now in rainy Central Fl. So far, it has been great. The material and construction is top notch. I am 6' tall and 195 lbs and I ordered a Large. It is big enough to fit over a bulky cold weather jacket and there are several adjustments on the suit to make it fit right and breathable to wear when it's humid and wet. Rolls up fairly compact to go in the saddle bag. I only have one complaint; the boot straps at the bottom of the legs are a little big so they don't stay under my boots while riding. Plus the inseam is a little short so when I sit on the bike the low crotch pulls the bottom of the legs up. Result is the bottom of my jeans get wet but this is an easy fix with some boot covers. I have been so happy with this purchase because my bike is my primary transportation to/from work and it is nice to get to work warm and dry when its raining. At twice the price this suit would still be a great buy.
The suit seems great out of the box. Haven't had it on in the rain just yet! The elastic around the wrists is a bit too loose.
This gear is inexpensive and probably does not breathe, but that's okay because I do not ever INTEND to ride in rain. I was caught in some rain days after buying it and was so glad I had it. I was able to pull the pants over my jeans. The jacket was quite baggy because I was only wearing a T-shirt, but the Velcro straps tightened it nicely. Best yet, just by putting it on, I got the rain to stop. I was not too warm with the rain gear on, so I left it on all the way home (about 2.5 hours). (Durability 3 stars because I had to fill it in, but really, I have no idea about that)
Hi I just got my rain suite and i couldn't be more pleased with I can put it on over all my summer and winter gear the color is very nice as well I showed it to my freind how bought a diffrent one and he will be ordering one for him self didn't have to take my boots off to put the pants either dont know whaqt everyone was saying about the pocket but if i need to i could just leave my wallet inside my pants and still get to it easy thank you leather up
real nice suit for the money, only draw back is the amount of room it takes up in the bags if you're a big guy. planning on buying another for work.
Fast ship,the rain suit has been tested the first week and has been great!
Fits well,great price, well put together. I like everything about it. I would like to have pocket on jacket other than that you can"t go wrong with this rain suit.
I love the quality of the rain suit. It looks great and the price is a good bargain compared to the motorcycle dealers and shops.
I purchased this for my husband, he is a 2x and the fit is great, plenty of room for fit over clothing. Good quality and price.
After reading the reviews on this suit, I ordered it. The suit looking and fit great. However got caught in the rain the other day after having the suit for several months of not using or needing to use it. After my ride in the rain, my belly was soaked under the suit and my jeans around my knees were wet also. I'm not sure if
I got a defective suit or water leaked in through the zipper or what. Anyway, would have sent it back but it had been such a long time till I needed to use it I figured I wouldn't be able to return it anyway. I have ordered several items from Leather Up and have been very satisfied. This one however was a huge let down.
These rain gear suites are a great buy and the quality is great too. We went to bike week and saw suits there for way more and not as good.
I bought this suit because my truck is in the shop and all I have to ride is my Harley. This suit is really great. with the hat part from the choler, and my full head and face helmet, and of coarse the suit all zipped up, I drove the highway with no problem and stayed completely dry. And the cost made it gold. Well worth it. I keep the pants and coat rolled up tight in my saddle bags. M. Smith Floida
Purchased at a very low price for pants and matching jacket rain gear. Looks to be high quality for price paid. The pants and jacket are sized to fit over your clothing, so order in the same size as you normally wear. I like how the jacket overlaps the pants to keep water from getting in the waist area. The red trim matches my bike color which was an added plus. The elastic boot straps are a nice feature to keep lower legs and boots dry.
I can only give it 4 stars because I haven't used it in the rain so I don't know how it will performe, otherwise it fits good and looks to be of good quality. Better than the cheep bag types.
Don't buy them.... I don't want to look like everyone else on the road. :) Great rain gear at a great price!
Have not yet had an opportunity to test it on the bike. Looks and feels nice. Easy to put on and remove. Has to be well worth the price!!!
My husband is very happy with this. They are well made and comfortable @ a good price
I was disappointed that the pants are not mesh lines as in description. The ladies rainsuit I ordered at the same time was fully lined and very nice. I ordered another more expensive version thinking it might be fully lined but I could find no difference between the two rainsuits even though one was listed as more expensive. I spoke to customer service before I ordered the second rainsuit and even they could not tell me if it was fully lined. The description of the rainsuits are identical but the quality was much different then the ladies suit.
The fit was perfect. the quality is very good and the item arrived earlier than expected.
Another satisfied purchase
As with everything else from Leather-Up, the quality is surprisingly good. I'm continually amazed by the deals I get with you guys. This jacket is thicker than I thought it would be. If only it came with armor...
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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