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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Helen V.
Argentina
1 review
0 helpful votes
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Haven't had the chance to
October 10, 2019

Haven't had the chance to wear it yet but did try it on light weight and durable should keep the elements out

Date of experience: October 10, 2019
Bob C.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my husband and he absolutely loves it. It is well worth the money. The side velcroe adjustments are a great idea. He is using it to ride his ATV and also likes the boot straps to keep the pant legs from riding up. I hope to get one for myself soon.

Date of experience: October 10, 2019
Linda L.
Argentina
1 review
0 helpful votes
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The suit is good quality,
October 10, 2019

The suit is good quality, but fit was a little big. I ordered a large when I normally wear large/medium shirts and medium pants. I called about exchanging and was questioned about had I worn the suit outside of the house, had I removed the labels, etc... So much for NO RISK, HASSLE FREE, NO RESTOCKING FEES!!!!!!!! I was going to be charged a fee for removing the tags! I was also told that I could not return the suit if it had been worn outside and especially if I had ridden in it. How else are you supposed to tell if something is really going to work for you unless you try it out?!?!? Shipping is also a waiting game....took over 2 weeks for my order to arrive. I was told it was because it was shipping from California, but it took over a week before it ever left the warehouse according to FedEx tracking website. That's a little too long in my opinion.

Date of experience: October 10, 2019
Nancy K.
Argentina
1 review
0 helpful votes
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This 2 piece rain suit
October 10, 2019

This 2 piece rain suit fits great over my riding clothes, shipping was prompt and timely, will shop wth Leatherup again.

Date of experience: October 10, 2019
William I.
Argentina
1 review
0 helpful votes
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So nice I'm going to
October 10, 2019

So nice I'm going to buy another for my better half

Date of experience: October 10, 2019
Laura E.
Argentina
1 review
0 helpful votes
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Well made and seems to
October 10, 2019

Well made and seems to be just what we need. I bought the medium for my wife. Haven't had a chance to use it yet so we can't give a good rating. I'm waiting for them to restock the large so I can buy one for myself.

Date of experience: October 10, 2019
Joe X.
Argentina
1 review
0 helpful votes
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Excellent suit for the money!
October 10, 2019

Excellent suit for the money! Works great against wind as well. The waist adjustments really help make up for the extra material. I am 6'2" and needed an XL for my long arms and legs. I purchased this suit as an "oops, caught in the rain" item and don't usually intentionally ride in the rain, so I didn't want to spend too much. I have also used it to help break the wind on cold rides...and it has really helped with that as well.

Date of experience: October 10, 2019
Bill N.
Argentina
1 review
0 helpful votes
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I haven't wore it in
October 10, 2019

I haven't wore it in the rain yet, but tried it on. Well made, with plenty of room to move, appears to be of durable nylon. I am a female, and I ordered a medium to make sure I had lots of freedom of movement. The one thing I need to adjust, is the neck, it leaves a gap, so that rain can seep down. I just attached some extra velcro. Overall, a good product for the money

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
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Worked great for wind...when it
October 10, 2019

Worked great for wind...when it started raining heavy i was dry for about 30 miles...then it started leaking alot!!!!!! I was soaked when i arrived home but for the price it is worth it!! Just dont ride a long way in the heavy rain!

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
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Really nice for the price.
October 10, 2019

Really nice for the price. Easily could sell for twice as much.

Date of experience: October 10, 2019
Melissa H.
Argentina
1 review
0 helpful votes
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Pants too long, overwise good
October 10, 2019

Pants too long, overwise good fit. Haven't had a chance to use yet, but quality seems to be great.

Date of experience: October 10, 2019
Adam N.
Argentina
1 review
0 helpful votes
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good deal 2 days after
October 10, 2019

good deal 2 days after getting the rain suit I needed it, kept me verry dry . it was a bit tight getting over my boots but I geuss that was a good thing.I will tell all my friends about Leather Up

Date of experience: October 10, 2019
Martha P.
Argentina
1 review
0 helpful votes
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Fits over my warm clothes/jacket
October 10, 2019

Fits over my warm clothes/jacket and breaks the cold wind... have not used in rain yet, but works very well in the cold. I am very happy with price & product.

Date of experience: October 10, 2019
Kimberly A.
Argentina
1 review
0 helpful votes
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Fits great, well made, will
October 10, 2019

Fits great, well made, will work great for my next 500 miler!

Date of experience: October 10, 2019
Robert V.
Argentina
1 review
0 helpful votes
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Nice rain suit, keeps me
October 10, 2019

Nice rain suit, keeps me dry in most downpours. It would be nice if the cloth shielding on the inside of the thighs went all the way up the leg. I brushed my right leg on the exhaust and melted a hole.

Date of experience: October 10, 2019
Tom L.
Argentina
1 review
0 helpful votes
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My husband has one of
October 10, 2019

My husband has one of the suits and on a recent trip to Galveston we took his suit just in case, well that in case happened and it poored on us. Needless to say we were soaked by the time we could pull over and one of us could put the rain suit on. But when we did I got to put it on and I didn't get any wetter and I stayed warm. So had to get me one.

Date of experience: October 10, 2019
Nicole P.
Argentina
1 review
0 helpful votes
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really nice rain suits was
October 10, 2019

really nice rain suits was more than we thought for the price was not thin pieces of plastic have not tried them in rain yet but they look like they will do a great job

Date of experience: October 10, 2019
Joe X.
Argentina
1 review
0 helpful votes
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I haven't had a chance
October 10, 2019

I haven't had a chance to use them yet, but I did try them on. They fit good. They should do a great job.

Date of experience: October 10, 2019
Kimberly H.
Argentina
1 review
0 helpful votes
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Fit Perfectly, i have had
October 10, 2019

Fit Perfectly, i have had alot higher priced suits that are not as good as this one. I am going to ride from Nashville to Daytona in march and i am shure it will be well used again.

Date of experience: October 10, 2019
Rebecca M.
Argentina
1 review
0 helpful votes
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Not totally waterproof. 15 minutes
October 10, 2019

Not totally waterproof. 15 minutes and the shins of my jeans were damp. Overall I'm happy, I just am going to spray some waterproofing on them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States