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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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THE ONLY PROBLEM I HAD WITH THE PURCHASE OF THIS BOOT, WAS FEDEX. THEY STINK! ORDERED BOOT ON 12-24-08 AND RECIEVED BOOT ON 01-12-09! I WEAR A SIZE 11EE AND THE BOOT ONLY COMES IN MEDIUM. SO THE BOOT IS VERY TIGHT ON MY FAT FEET. BUT FOR THE QUALITY AND PRICE, I WILL CONTINUE SHOPPING WITH LEATHERUP, AND PUTTING UP WITH FEDEX'S B.S. !!! MIKIE BAILEY FROM BLUE RIDGE,GA.
great boots and the detail i never thought would be so good. when i wear them they feel so good perfect fit
Very comfortable and stylish! A must have for any motorcycle enthusiast!
Flames don't look as bright as photos and are very cool with jeans. Nice boots. Provides great bike balance control at stop lights. Must wear warm socks at temperatures below 50. I am buying all my motorcycle accessories from LeatherUp.
good lookin, well made boots! my hub loves them! gonna wear them to the bike rally in may!
Excellent Purchase, I love them. Get a lot of comments from Babes and Dudes!
Not to comfortable at first but after walking a mile or so and using them for two days they've broken in and are nice looking comfortable
Awesome boots. Great fit and seem very durable. Like others have said, These pictures do not do the boots justice.
2nd pair of these boots i've owned (1st pair bought somewhere else for $20 more)got the new pair for future use(incase there not sold anymore)i love em',i like flashie boots and have lots of boots with flames on them,these are for work and some play,the only thing i don't like about them is the inside lining at the heal wears out fast and has to be taped for comfort,i will buy another pair when i have the extra cash.
Boots are awesome..Look great and feel good..Glad I purchased these..
THESE BOOTS ARE GREAT.VERY COMFORTABLE FOR 8' HIGH . THE ONLEY THING I WOULD SUGGEST IF YOU HAVE ONE FOOT A LITTER BIGGER THAN THE OTHER IS TO GET A SIZE THAT FITS THE BIGGER FOOT. YOU WILL GET ALOT OF COMPLIMENT ON THEM. BUY'EM YOU'll LOVE'M. MARK FROM CHESAPEAKE,VA.
These boots are great. Real leather and seem to be of high quality. Took a little breaking in because they're heavy duty leather. You can't beat the price. I'm glad I didn't buy another pair of Harley Boots.
Cool looking boots!!!! The construction of these boots is very heavy duty!!! I bought the 10-1/2 size, they are a little tight but will probably stretch out a little!!!!
I would buy the next half size up if you are buying or have wide feet. Over all GREAT BOOTS!!!!!!!
These boots were everything I wanted in the looks department. However, personaly they are not comfortable enough to wear as an everyday shoe. They are perfect for riding, stiff and have excellent support, but the leather and structure of the boot makes them a little uncomfortable for walking around alot. Riding they get a 10, casual wear about a 7.
I got these boots a week ago they are stylish, comfortable, durable. I get many compliments and am enjoying them very much. These are a great pair of boots and if you clicked to see how good they are all i can say is BUY THEM NOW!! You won't be dissapointed.
Didn't take too long to break in. Great look and lots of complements! Will buy again.
Bought these boots thinking that they would make good conversation, well tryed them on and was inpressed with the fit and the comfort, road on a 100 mile trip and my feet didn't go to sleep like some of my other riding boots and they look great. will need to invest in a few other pairs so i will have them for the future.
This is my 3rd pair of these boots. I absolutely love them. They fit perfectly, aren't quite as obnoxious as they look in the pics (just obnoxious enough!), and have been my daily wear work boots for the last 3 years. The only reason that I have gone through 2 other pairs is that the soles wear out eventually. I actually had my first pair re-soled, but that ended up costing 10 bucks more than just ordering another pair. Won't make that mistake again!
I love these! They fit perfectly and dont leave the feet sore like other boots typically do when at first wearing them for awhile: very comfortable. The leather is very thick, which constitutes durability, and I love the heaviness of them. The sizing seems more true to other shoes than other boots as well; I ordered these in 11, the same as my Converse and Vans, and they fit the same. And the pricing is incredible. Looking forward to my next semester at the college, walking in with these monsters on =D
I love these boots.
They look sharp and have a good durable feel to them. I'm an 11 with a slightly wide foot - the 11's fit fine. I would have to say that where the tongue connect with the boot (down by the toe) it's a little snug across the top of your foot - but it's not uncomfortable. Length is great - just a perfect size 11 fit.
I have another pair of Xelement boots (the shorties) and these boots feel much more durable than my shorties.
I haven't had a chance to ride with these since 1) our winter is here and 2) I ride an m109r (cruiser) - so I can't say how they work for shifting and such - but for a good looking, solid boot? This is the ticket.
Plus, they look pretty damn cool too.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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