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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Michelle C.
Argentina
1 review
0 helpful votes
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Good Looking Jacket
October 10, 2019

Good looking jacket and a good value as well. Fits well, got a size up due to the armoring, and that seemed like a good decision. The zip out liner gives the jacket more versatility. The jacket is a bit shorter in the front than I anticipated, or usually wear.

Date of experience: October 10, 2019
Alex D.
Argentina
1 review
0 helpful votes
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great jacket
October 10, 2019

Shipped on time love jacket no stress very pleased

Date of experience: October 10, 2019
Sharon I.
Argentina
2 reviews
0 helpful votes
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I love these !
I have a 16 inch calf so I purchased the 2x/3x and they fit perfect but if you have a calf larger than 16 inch they maybe too small.They do have a tiny bit of stretch to them.
Well made .

Date of experience: October 10, 2019
Richard Z.
Argentina
1 review
0 helpful votes
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They need to be broke
October 10, 2019

They need to be broke in at first I like the height of them but they do dig into my shins.

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
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Xelement Lu9607 Boots
October 10, 2019

I like the boots . The first pair wore out after three years of hard use so I bought the same boot again . Very well made boot

Date of experience: October 10, 2019
Jessica Y.
Argentina
1 review
0 helpful votes
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By far, best one so
October 10, 2019

By far, best one so far. A little more heaver ? than what I was expecting. i will not complain about that . Great !!!

Date of experience: October 10, 2019
Sandra Y.
Argentina
1 review
0 helpful votes
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Best 3/4 Helmet on the Market, IMO
October 10, 2019

Nice comfortable helmet that give more protection then a skid lid or half helmet. Fit was a little tight in the cheek area but Shoei will exchange unworn cheek pads one time for no charge, greatt customer service. Best price anywhere was at Leather Up. Win/Win!

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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Quality helmet at a great price!
October 10, 2019

I was a little hesitant about purchasing this helmet based on the price even though I liked the color and graphics. When it arrived, (very fast), I was pleasantly surprised. The quality was great and the colors and graphics looked perfect. I would definitely buy from LeatherUp again!

Date of experience: October 10, 2019
Patricia A.
Argentina
1 review
0 helpful votes
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Bought two. One for me and one for my wife
October 10, 2019

Ended up buying two of these. I got mine first and after it came in and my wife seen the high quality and how good it looked, she wanted one too. Very nice vests and a very good price. Can highly recommend.

Date of experience: October 10, 2019
Steven I.
Argentina
1 review
0 helpful votes
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Leather Jacket
October 10, 2019

This is a well make jacket and fits good. The stitching is tight and this jacket should last a long time.

Date of experience: October 10, 2019
Sharon D.
Argentina
1 review
0 helpful votes
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Great vest though Carry Capability not needed
October 10, 2019

Overall, I am very happy with the vest, The leather quality and workmanship are flawless. The only issue I have is that I would rather have different inside pockets instead of the carry pockets. Here in NJ, no one is carrying legally. With that said, I almost lost my wallet when carrying that in one of the inside pockets. There are two snaps & the pockets can open quite wide. I ended up using a super glue to keep the lower snap permanently closed and used some hidden double-faced tape to close the gap below the snap. Maybe this is more than one needs to know. Still, the vest is awesome, well made, and I like the fit. The size 48 fit my 48" chest, so the sizing was spot on. I did end up purchasing some Buffalo head vest extenders to help when seated on the bike.

Date of experience: October 10, 2019
Kathleen Y.
Argentina
1 review
0 helpful votes
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Excellent Bag set
October 10, 2019

I have same only with wheels that I have worn out.. For the price this is a great replacement

Date of experience: October 10, 2019
Nancy K.
Argentina
1 review
0 helpful votes
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She loves it.
October 10, 2019

Bought this coat for a friend. She loves it. Remove the hoodie for hot day rides. Put it back in for cooler weather. Vents work great.

Date of experience: October 10, 2019
Dan U.
Argentina
1 review
0 helpful votes
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So comfy!
October 10, 2019

Bought these for a second pair of boots and wore them for the 1st time on a ride last weekend. Very comfortable, very light, soft and pliable. They even make my 8 1/2 size foot look small and cute. Only marked them down to a 4 because I wish they had a zipper instead of a complicated tie and buckle set up. Overall, happy I purchased these!

Date of experience: October 10, 2019
Melissa B.
Argentina
1 review
0 helpful votes
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Great for wide feet
October 10, 2019

I often have trouble finding shoes and boots that will fit my feet, but this boot does. They are comfortable and not too heavy

Date of experience: October 10, 2019
Angela K.
Argentina
1 review
0 helpful votes
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Bought as a gift for
October 10, 2019

Bought as a gift for my son. He was absolutely thrilled.

Date of experience: October 10, 2019
Karen K.
Argentina
1 review
0 helpful votes
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Riding jacket
October 10, 2019

Like the jacket, nice and heavy, as for customer service well I left my review on the web sight. Wish they had better customer communication with exchanged items when out of stock.

Date of experience: October 10, 2019
Anna H.
Argentina
1 review
0 helpful votes
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Leather up
October 10, 2019

The shirt is absolutely awesome. Quality is+100%. Price was unbeatable. I definitely recommend this place and plan on being a regular customer.

Date of experience: October 10, 2019
Cynthia V.
Argentina
1 review
0 helpful votes
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Decent vest
October 10, 2019

Really no issues with the vest. Denim is good quality. The sizes are kinda strange. I wear a 4x shirt but had to buy a 9x vest.

Date of experience: October 10, 2019
Kimberly Y.
Argentina
1 review
0 helpful votes
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Well designed quality vest and rider friendly!
October 10, 2019

This product is very well made, the leather is very soft and it has all the features you could ask for in pocket selection. I ordered a Large and it's nearly flawless. I am 5'7" and190#. It's a little bunchy around the neck, but I imagine over time it may get better. Fingers crossed!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States