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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Daniel B.
Argentina
1 review
0 helpful votes
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What a great vest. Priced
October 10, 2019

What a great vest. Priced well below what they should be asking.

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
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They last
October 10, 2019

Bought a pair in 2013,and again in 2016,I live less than 2miles from work,so I walk, and I only ever bother with one pair of boots at a time,so 5 days a week,4 miles in travel plus whatever I wrack up at work/stores/etc, and whatever random amount of walking about on my days off, and these boots last through three years of it. Only problems I have towards the end is bald tread,and a couple seams up by the toes popping,and a few lost teeth on the first pair's right boot zipper, well worth the cash. These are the ONLY boots I'll buy anymore

Date of experience: October 10, 2019
Rebecca H.
Argentina
1 review
0 helpful votes
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It is a nice jacket,
October 10, 2019

It is a nice jacket, it would be 5 star if it was leather.

Date of experience: October 10, 2019
Kathleen Z.
Argentina
1 review
0 helpful votes
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Good product
October 10, 2019

Very convenient for ride the motorcycle with wind and rain

Date of experience: October 10, 2019
Charles G.
Argentina
1 review
0 helpful votes
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Fits great
October 10, 2019

I ordered one size larger than normal and it fits great

Date of experience: October 10, 2019
Betty G.
Argentina
1 review
0 helpful votes
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Very good
October 10, 2019

My only complaint is that the velcro fasteners could be placed a bit closer together. If you have a very thin neck then it will not fit snuggly.

Date of experience: October 10, 2019
Michael S.
Argentina
1 review
0 helpful votes
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Great Hemet
October 10, 2019

Great fit and light. Great service on site and fast shipment.

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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the vest arrived exactly when
October 10, 2019

the vest arrived exactly when i was told it would and fits me perfectly for my long summer rides

Date of experience: October 10, 2019
Sarah T.
Argentina
1 review
0 helpful votes
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Nice Vest For The Money!!!
October 10, 2019

This is a well-made, heavy-duty vest. It is made of sturdy, motorcycle-riding leather, not Italian glove leather. They run very small. Since I have experience with this brand, I ordered a 5 X, although I normally wear an "American" 3 X. It fits perfectly - I am pleased.

Date of experience: October 10, 2019
Donna K.
Argentina
1 review
0 helpful votes
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Nice
October 10, 2019

Jacket looks and feels like a quality piece. Fit is a bit tight across the shoulders, but not so tight as to be uncomfortable or to require a larger size. It's not going to get much use until fall, so I can't comment on durability yet.

Date of experience: October 10, 2019
Jason L.
Argentina
1 review
0 helpful votes
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Men's 203 American Eagle USA Leather Vest
October 10, 2019

Great leather work. I reside in a wheelchair and it's easy for my wife to get it on in the morning and off at night, The embroidery is stunning. I get compliments from most I meet. Good job.

Date of experience: October 10, 2019
Robert S.
Argentina
1 review
0 helpful votes
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leather jacket
October 10, 2019

Shipping was very fast.I have only had the jacket for a week so iI dont know how it will wear but it fits well and looks great.

Date of experience: October 10, 2019
Thomas N.
Argentina
1 review
0 helpful votes
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Great fit. Great leather for
October 10, 2019

Great fit. Great leather for protection. Love the removable liner and the venting.

Date of experience: October 10, 2019
Robert L.
Argentina
1 review
0 helpful votes
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Helmet fits great, is very
October 10, 2019

Helmet fits great, is very comfortable and meets my needs.
Shipping was a hassle, was supposed to shop within 24 or 48 hours but want shipped for almost two weeks.

Date of experience: October 10, 2019
Anna H.
Argentina
1 review
0 helpful votes
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Outlaw T71 helmet
October 10, 2019

This is a excellent helmet for the bucks. I recommend this

Date of experience: October 10, 2019
Jason M.
Argentina
1 review
0 helpful votes
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Better equipped
October 10, 2019

It's a beautiful bag, spacious, and convenient. The strapping method is a process, and a big downfall for backrest. I have a 2008 Suzuki Boulevard, and couldn't strap it down by myself.

Date of experience: October 10, 2019
Peter Z.
Argentina
2 reviews
0 helpful votes
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great looking boot
October 10, 2019

I loved the look of these boots. Unfortunately, they didn't fit for me. The foot was too "bulky" and could get a snug ankle fit. However, they were well mad and would be really warm this winter.

Date of experience: October 10, 2019
David I.
Argentina
1 review
0 helpful votes
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vest review
October 10, 2019

i am very impressed with the quality of the vest.I am happy with my purchase

Date of experience: October 10, 2019
Sandra G.
Argentina
1 review
0 helpful votes
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Ladies Vest
October 10, 2019

Outstanding product. My daughter loves it. Fit well and good quality.

Date of experience: October 10, 2019
Angela T.
Argentina
1 review
0 helpful votes
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Nice vest!
October 10, 2019

Very nice vest. I picked the vest over a jacket so it wouldn't be too hot while riding. I like it and my wife likes that it keeps me a bit more safe.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States