Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Nick A.
Argentina
1 review
0 helpful votes
Follow Nick A.
Unfollow Nick A.
Share Review
Report Review

Fits perfect & great quality
October 10, 2019

2xl fit perfect! This was a birthday gift & he is 6'4" 230lbs. It is hard to find things that fit his arms. great quality thicker than I thought it would be but it is a good type of heavy. He will be able to wear it during the spring-fall & winter add his leather over it for extra warmth. Living in CA we have more riding days then most! I recommend it. The only thing that looks a little odd are the inner elbows where it is worn looking looks cool when the jacket is hanging but when it is on it is a little intense and doesn't quite set right. But, it doesn't matter I think it is more me who notices it when he wears it. He has no complaints. You can not beat the price eaither! I will be buying the brown one & plaid one for future gifts!

Date of experience: October 10, 2019
Charles V.
Argentina
1 review
0 helpful votes
Follow Charles V.
Unfollow Charles V.
Share Review
Report Review

Fantastic!
October 10, 2019

I ordered my jacket from leather up and it arrived in a timely manner however there was a manufacturing defect with it. So after contacting the company letter up, they issued me a return label and asked me what I wanted to do and then promptly sent me a replacement that was perfect. Customer service was fantastic The jacket is fantastic , You can't go wrong with doing business with this company. Thank you letter up!

Date of experience: October 10, 2019
Rebecca V.
Argentina
1 review
0 helpful votes
Follow Rebecca V.
Unfollow Rebecca V.
Share Review
Report Review

Better than expected
October 10, 2019

I am 5'8". And 155lbs. I ordered the large and it fits me great. The pink is true pink and it has great adjustability. I do wish it had better ventilation but do love the zip out liner.

Date of experience: October 10, 2019
Mary T.
Argentina
1 review
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

Nice jacket, had to return
October 10, 2019

Nice jacket, had to return for a size bigger... but food quality and can't wait to get exchange back! Order a size bigger then you think for sure.

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Share Review
Report Review

Very nice jacket
October 10, 2019

I ordered an XL and I'm about 5'10" 180lbs fairly muscular build and I fit pretty well in this jacket.
It is a little wide in the hips but it still works. Very comfy and feels sturdy. Actually wasnt as heavy
as i expected. I can't wait to ride it this season.

Date of experience: October 10, 2019
Chris J.
Argentina
1 review
0 helpful votes
Follow Chris J.
Unfollow Chris J.
Share Review
Report Review

Tourmaster Heated Jacket
October 10, 2019

Great quality jacket with more options than more expensive jackets. Leather Up also offers the jacket for less than other places, so it's a no brained.

Date of experience: October 10, 2019
Helen G.
Argentina
1 review
0 helpful votes
Follow Helen G.
Unfollow Helen G.
Share Review
Report Review

Leather vest
October 10, 2019

This vest is very well made and has deep concealed carry pockets on both left and right sides. The side Velcro straps give the option to adjust fit. I bought this vest because it zips up instead of button up, which in my opinion is more feasible for motorcycle riding. I would recommend this vest . Very reasonable price for what you're getting.

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
Follow Joe I.
Unfollow Joe I.
Share Review
Report Review

Quality
October 10, 2019

Feels real well made, haven't had to use it yet hopefully the feel adds up to protection against the elements!!

Date of experience: October 10, 2019
Joe Z.
Argentina
1 review
0 helpful votes
Follow Joe Z.
Unfollow Joe Z.
Share Review
Report Review

Very nice vest
October 10, 2019

I ordered according to the size guide and the fit was perfect! It's a nice looking vest and has lots of space for my club patches, if I ever need another one, I'll definitely order this one again... awesome quality

Date of experience: October 10, 2019
Robert W.
Argentina
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Snug
October 10, 2019

5' 10" 220 ordered an 2XL was to big. XL fits snug and not loose and will stretch over time.
I don't like a jacket that fits loose , I have the less expensive model also great jacket.I Ride all winter long might wear a sweatshirt under neath but that's it. I also have bought the leather shirt with buffalo head nickels button,
Which is great for the summer. I also have a pair of the leather pants all these products are made by elemental .

Date of experience: October 10, 2019
Sandra T.
Argentina
1 review
0 helpful votes
Follow Sandra T.
Unfollow Sandra T.
Share Review
Report Review

Great gloves
October 10, 2019

Great pair of gloves, I was looking for a pair of gloves that had the gel in them I had a pair and lost them, when I saw these I wasn't sure because I am not a bling person but when I got them I love them the true test is when I ride my motorcycle, but for the price great deal

Date of experience: October 10, 2019
Mary H.
Argentina
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Quality Jacket
October 10, 2019

This is a well made, heavy jacket. I am 6' and ordered the L-tall version since I typically need the extra length. Well the extra 2.5" length was way too much. LeathetUp made the exchange easy and customer service was very good. Kept me comfortable riding with temps in the 30s. It's a good quality jacket for a reasonable price.

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Nice jacket
October 10, 2019

Seems very well made. Warm and comfortable. Fits well. What's not to like? Good stuff!

Date of experience: October 10, 2019
Peter H.
Argentina
1 review
0 helpful votes
Follow Peter H.
Unfollow Peter H.
Share Review
Report Review

Excellent Boots
October 10, 2019

They're heavier than expected when on. The toe appeared to be like Steel toes boots would love to ride my motorcycle in the boots but I'm afraid I can't feel when I'm using the front of my foot to change gears maybe I have to wear them more and it might give a little but other than that I Love Them

Date of experience: October 10, 2019
Michelle D.
Argentina
1 review
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

I ultimately returned this jacket and tried another brand, but I really liked the jacket and wanted to give my thoughts on it. First of all, I think you'd be hard pressed to find a jacket with leather thicker than this one in almost any price range. I couldn't believe the weight of this thing! I feel like it would offer superior protection.

Now, here's why I returned it: I'm 6', 205lbs with a broad chest. Most people on here advise going a size up. I normally wear XL, but I wanted the jacket to fit pretty snug so I stuck with ordering an XL. I was not prepared to put on this jacket and feel like a little kid putting on daddy's jacket. What the heck?!?! This thing was HUGE on me!

I could have returned it for the same thing, but ultimately decided to try a Milwaukee jacket that is a very similar style, but without the skull.

The flying skull was my only real complaint about this jacket. The embossed skull looked awesome, but they rub some dye over it to make it stand out. The dye was smeared haphazardly up the shoulder of the jacket. Maybe I could have corrected it somehow, but I wanted to see if another brand fit better anyway, and it did. I want with a large Milwaukee Scooter style with fun pockets and while the leather isn't nearly as thick, I like the jacket and will keep it. But I tell you what, come next winter if I need a heavier leather jacket, this will be the first one to come back to! Good stuff.

Date of experience: October 10, 2019
Kathleen A.
Argentina
1 review
0 helpful votes
Follow Kathleen A.
Unfollow Kathleen A.
Share Review
Report Review

I wanted a fairly form fitting leather jacket. I bought an Xelement jacket first, so, hopefully my review can help if you are like I was and you're sitting there trying to figure out which of these more affordable leather jackets to get.

This jacket fits exactly how I wanted! I'm 6', 205 lbs with a fairly broad chest. I went with a Large because I had tried XL in the Xelement jacket and it was way too big, which is weird for me, because I primarily wear XL shirts. Anyway, this jacket in Large is perfect! Snug and form fitting. So all those reviews calling for you to size up... take it with a grain of salt. It really depends on what kind of fit you are looking for.

The leather is super soft. I seriously couldn't believe it was cow hide. Fairly thick, but not nearly as thick as the Xelement jacket. I would estimate that this is about half the weight of the Xelement Flying Skull jacket. The hardware seems sturdy.

So overall, great jacket and I'm super happy with my purchase.

This vs Xelement Flying Skull:
Leather isn't quite as thick, but it is luxuriously soft by comparison.

Date of experience: October 10, 2019
George Q.
Argentina
1 review
0 helpful votes
Follow George Q.
Unfollow George Q.
Share Review
Report Review

Awesome boots!
October 10, 2019

I'm on my 3rd pair of these boots and am extremely happy with them. I have wore many different boots made from different companies and these by far have been my favorite. They don't take very long to break in, are extremely comfortable once broken in, even to the point that I wear mine quite a bit even when I'm not riding. The mesh on the sides is awesome for the flexibility and will keep your feet cooler than an traditional all leather boot.
I'm very happy with the quality of the boot, it is very well made and haven't had any issues with seams coming apart as well I have never had any issues with sole splitting like I have had on other boots. And soles are excellent for slip resistance especially in in really hot temperatures.
The only thing that I've experienced with the boot is the size. I had to get one full size bigger for maximum comfort. I tried a half a size bigger after reading many other reviews, but the boots fit okay but were still a little snug.
By far the best price for the amount of boot you'll buy!!
My next purchase will be at least 2 pair to make sure that I have an extra pair if they should discontinue this boot!.

Date of experience: October 10, 2019
Jim Q.
Argentina
1 review
0 helpful votes
Follow Jim Q.
Unfollow Jim Q.
Share Review
Report Review

I'm very happy with the
October 10, 2019

I'm very happy with the way they fit, and they are very comfortable. I just got them and haven't rode in them yet so for a full review I can't give it.

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Awesome coat
October 10, 2019

I already had this coat but I out grew it. Very warm in cold riding with removable lining. Allows for adjustments on the sides with the lacings. Rear zipper venting for warmer riding. I'm an older guy who likes the older style coat. Sizing is true. Very comfortable. Plus, the price is very good. Great coat and a great value

Date of experience: October 10, 2019
Kathleen P.
Argentina
1 review
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

Love it!
October 10, 2019

Great buy. Fits perfectly. Nice removable liner. Quality leather. I must say though that this jacket is much heavier that I anticipated. you're looking for a light leather jacket this is not it. Heavy duty all the way!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States