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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephen V.
Argentina
1 review
0 helpful votes
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Women's Boots
October 10, 2019

She wears size 7 in all shoes, by all makers, and has for over 40 years. This is the first size 7 boot that did not fit her. Sizes run small. She packed it up, mailed it back with their postage via email and printer. Great customer service and response. We are waiting for the size 8 to arrive. I'd like to give them a 5 ... waiting. . .

Date of experience: October 10, 2019
Paul A.
Argentina
1 review
0 helpful votes
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Real deal
October 10, 2019

I've nothing negative to say about this leather jacket. I'm 6'2" 185lbs. I purchased an XL. Jacket fits perfectly even with a sweatshirt and down vest underneath. Very well constructed . I'm sure I'll be wearing this for a long time.

Date of experience: October 10, 2019
Laura O.
Argentina
1 review
0 helpful votes
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Great looking boots!
October 10, 2019

Great looking and nice feel. Wife wants a pair in a woman's style. :)

Date of experience: October 10, 2019
Frank G.
Argentina
1 review
0 helpful votes
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Great boots
October 10, 2019

Not only are these extremely high quality made boots, but they are very comfortable too. No break-in problems at all, have a really good insole in them so walking in them all day didn't put blisters on me. They run just a little small, I ordered the half size larger than I normally wear and it was perfect.

Date of experience: October 10, 2019
Eric H.
Argentina
1 review
0 helpful votes
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My Navy Jacket
October 10, 2019

I have a friend that has one of these Navy jackets and I finally got tired of trying to get it from him...so I bought one for me... Now my daughter's husband had to get one. I love mine and proud to wear it!

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
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Great value for money!
October 10, 2019

Good quality jacket. I am 5.9" and 170 lbs. L fits me perfect.

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
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Hope's Sexy Boots
October 10, 2019

Ordered several boots from leatherup, never disappointed, these boots I wanted for some time, son bout as a bday gift, I just love. They're my sexy boots. Love love love.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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Second pair
October 10, 2019

I wore a pair of these boots for 8 years. When I needed a new pair there wasn't but one place to go. The 2nd pair feels great. Thanks.

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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Riding Jacket
October 10, 2019

Great price but more importantly quality and fit are on point. And it's super cute.

Date of experience: October 10, 2019
Mike X.
Argentina
1 review
0 helpful votes
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Excellent Quality!!
October 10, 2019

I am enjoying my jacket. It's more than what I expected!!

Date of experience: October 10, 2019
Christine K.
Argentina
1 review
0 helpful votes
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Ok, let me say I have to send kudos out to all the males out there that own these pants!! You're definitely in shape, because the waist is small. I'm a woman, when I first looked at the picture of these online, they look like they were made for a woman's figure, the waist looks small and the hips wide....I do not have a small waist, I'm 5'5", I weigh 148lbs. I have long legs and a short torso, the inseam and length is perfect for me. I ordered the size 36 because Leather Up recommended ordering one size up, they fit perfect!! I can wear women's pants anywhere from a size 8 to a 12, depending on the manufacturer. The leather is much softer then most of the cowhide I pants I have, they're comfortable, the knee pads are going to take some getting used to, but they can be removed if you really can't stand them. The waist band is elastic so it does stretch, the hips are padded and the shins have protection sewn in on the front of the legs. For the money, you can't beat these pants, they're pretty heavy, so you'll be warm when riding in colder weather, if you do order, definitely go at least one size up.

Date of experience: October 10, 2019
Diane O.
Argentina
1 review
0 helpful votes
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Fits perfect and made to last! Love it!
October 10, 2019

Very good jacket and looks even better in person. I honestly didn't expect it to be so perfect.. my 4th jacket and all have been spot on with size and very fast shipping.. xL size, 6-1 230lbs and it fits loosely.. perfect for riding.

Date of experience: October 10, 2019
Charles U.
Argentina
1 review
0 helpful votes
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Motorcycle boots
October 10, 2019

Bought for my spouse, he loves them, great fit after a return for a bigger size. Charged way too much to return them via UPS tho'.

Date of experience: October 10, 2019
Robert M.
Argentina
1 review
0 helpful votes
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The Price is Right
October 10, 2019

Purchased this Jacket for my wife. A Christmas New Years gift. We're now a matching couple when riding.
She loves the Jacket. The smell of the leather and the perfect fit - a size up.
LeatherUp you did it again. We'll be back.

Date of experience: October 10, 2019
Maria I.
Argentina
1 review
0 helpful votes
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Jacket is ideal!
October 10, 2019

This jacket is ideal because it fits, the quality is outstanding and the features are comprehensive. I'm a very tall woman and the sleeves are even long enough for me! I love it. It'll be very warm too, with the zip out lining. It's everythig I hoped it would be.

Date of experience: October 10, 2019
Joe W.
Argentina
1 review
0 helpful votes
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Finally, a size larger that
October 10, 2019

Finally, a size larger that fit good and feel good. I'm very satisfied.

Date of experience: October 10, 2019
Shirley H.
Argentina
1 review
0 helpful votes
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QUALITY LEATHER SHIRT
October 10, 2019

This is an outstanding looking leather shirt. It has the leather quality and craftsmanship of the $400 - $500 shirts. The leather pieces/sections are not damaged pieces, very typical of pieces at this price range. You really are getting your money's worth. The fit is as it indicates in the "SIZE CHART" Nice cut and fit.

Date of experience: October 10, 2019
Joseph S.
Argentina
1 review
0 helpful votes
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Good company
October 10, 2019

My order was too big, I returned for an exchange, they didn't have the next size smaller, so refunded 100% of my payment.

Date of experience: October 10, 2019
Jim S.
Argentina
1 review
0 helpful votes
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Awesome!
October 10, 2019

I've ordered several items from leatherup, leather jacket, helmets, gloves, and more. Everything is always as expected. Great quality, value, and correct sizes! I'm 6'4", 260 pounds, sometimes that's hard to do.my latest purchase was a Sena Bluetooth for my helmet. As usual, it was perfect. It even arrived before expected. Did I mention free shipping?! When I need riding gear or new " toys" for my bike leatherup is my first stop.

Date of experience: October 10, 2019
Alex F.
Argentina
1 review
0 helpful votes
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Has all the features!
October 10, 2019

I love my mc jacket. Yes! It looks good but the best thing about it is that it's made well, has several liners for different riding conditions you may incur, plenty of pockets, and built in armor....just in case. It's a great value too.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States