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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Melissa F.
Argentina
1 review
0 helpful votes
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These boots were part of
October 10, 2019

These boots were part of my fourth order from LeatherUp. The reviews were very helpful. I usually wear an 11 but ordered a 10 1/2 and they fit perfectly. They hardly needed and break in time and they are extremely comfortable. The styling is what really sets these boots apart. They can be worn on the bike or just casually. The construction look great and the quality is evident. One little hiccup. The rivet that hold the side pull strap to the side of the boot has come loose. They are small rivets attached to a flexible fabric on the side. I will take them to the shoe repair guy in town and have him replace the small ones with larger, more durable rivets. Based on a few reviews, I was almost expecting it to happen but still got a great deal on quality boots that Ill have for many years to come.

Date of experience: October 10, 2019
Pamela V.
Argentina
1 review
0 helpful votes
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Leather not as long as
October 10, 2019

Leather not as long as depicted in picture but decent. Wore them in cold, windy 40 degree weather for 2 hour plus rides going from MD to DE on 95 North and this worked well to keep the air from hitting my chin and neck area. I wear an Arai Vector full face helmet and had no problems keeping this in place. However, I would recommend choosing the fleece lined version which would provide some added warmth. Another option would be to try Hot Heads brand which is a neat thing I just bought from HSN.com which is fleece on neoprene and guaranteed to keep you warm to -30 degrees! Its a balaclava; neck scarf;bandanna; hoody and other things all in one!

Date of experience: October 10, 2019
Sharon O.
Argentina
1 review
0 helpful votes
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Very nice item. Pic is
October 10, 2019

Very nice item. Pic is a little misleading, but still a good item. Would be better if it was neoprene or fleece lined. Can't beat it for the price. LeatherUp is the best!!!!

Date of experience: October 10, 2019
Brian Q.
Argentina
1 review
0 helpful votes
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this is great, stays put.
October 10, 2019

this is great, stays put. better than the clothe ones I used to use

Date of experience: October 10, 2019
Pamela T.
Argentina
1 review
0 helpful votes
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Didn't think I would like
October 10, 2019

Didn't think I would like wearing one of these but I was wrong. Keeps the wind off your face which is what I got it for.

Date of experience: October 10, 2019
James U.
Argentina
1 review
0 helpful votes
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It looks good and worth
October 10, 2019

It looks good and worth 6 bucks. I purchased 3 different designs and they will do for the next couple of years.

No complaints. Merry Christmas!

Date of experience: October 10, 2019
Maria I.
Argentina
1 review
0 helpful votes
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I really like the bandanna
October 10, 2019

I really like the bandanna and it works well in the colder mornings when I ride. Good value. Would recommend.

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
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Material is kind of stiff,
October 10, 2019

Material is kind of stiff, although thin, even after having been washed. Maybe it's just a durable cotton and will eventually break-in? But for six bucks, not to bad. The graphics are OK.

Date of experience: October 10, 2019
Mark X.
Argentina
1 review
0 helpful votes
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I have had problems finding
October 10, 2019

I have had problems finding boots to fit. These boots fit great. Have received a lot of complements on them.

Date of experience: October 10, 2019
Amanda B.
Argentina
1 review
0 helpful votes
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Very nice looking boots. The
October 10, 2019

Very nice looking boots. The quality looks good too. I haven't worn them yet, will need to stretch them out just a little before riding with them all day. Size is pretty much right on. May take advice and have rubber put on the heel

Date of experience: October 10, 2019
Deborah I.
Argentina
1 review
0 helpful votes
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OMG! This is a great
October 10, 2019

OMG! This is a great jacket for the money. My fiance told me not to order a cheap jacket from Leatherup and searched a couple other websites for a "good" riding leather for me. Well guess what, I couldn't touch anything I wanted for under $300.00. This jacket is everything I wanted, style, HEAVY leather, lots of compartments and zip out lining. For under $100.00 with coupon. OMG buy it.

Date of experience: October 10, 2019
Dorothy H.
Argentina
1 review
0 helpful votes
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Great jacket! Runs a little
October 10, 2019

Great jacket! Runs a little small. Very well made!

Date of experience: October 10, 2019
Richard U.
Argentina
1 review
0 helpful votes
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I just got this jacket
October 10, 2019

I just got this jacket in the mail, and I love it! It fits perfectly, with adjusting snaps aroung the waist and butt. It is very thick and durable with a zip-out lining and a pocket inside and two outside for stuff, and with air vents as well. I took the advise and ordered a large and it's a good fit. Also amazing price. Did I mention fast shipping? I love this website!

Date of experience: October 10, 2019
Joe S.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my wife. I got her the large and it does run a bit snug, but I think the xl would have been alittle big. I'm sure once she starts wearing it it will stretch for a perfect fit. This was my second purchase and am pleased with the quality of the items.

Date of experience: October 10, 2019
Jim D.
Argentina
1 review
0 helpful votes
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This is a quality jacket,
October 10, 2019

This is a quality jacket, and the price is right. I love the finish, and quilting accents, and it fits just right. I wear a medium, only because my shoulders are too wide to fit well in small. It fit the way I expected--right at the shoulders, looser from bust to hips. The zip out liner is just enough warmth to make all the difference, as the jacket got a full test from day 1. The air vents to front chest are a little small but they seem to be enough. It could use more reflective accents, but I'll probably iron some on.

Date of experience: October 10, 2019
Peter O.
Argentina
1 review
0 helpful votes
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Great Jacket! Fits well and
October 10, 2019

Great Jacket! Fits well and chart seems pretty accurate. I'm above average height for a women and it's long in the back. Wish sleeves were a bit longer though. They're a great length when standing up but a bit short in riding position for me. I can see where the mandarin collar may start to chafe near the zipper after wearing it for a while though. Wish it had back armor in addition to the shoulder and elbow armor. All in all, a well made jacket. Nice to order a woman's version of something that hasn't skimped on materials and protection...and isn't pink.

Date of experience: October 10, 2019
Adam X.
Argentina
1 review
0 helpful votes
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love the vest, fits great,
October 10, 2019

love the vest, fits great, looks good and the price was great. The only thing the pockets are shallow, wish they were deeper to carry more stuff.

Date of experience: October 10, 2019
Melissa K.
Argentina
1 review
0 helpful votes
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Great set of bags. Some
October 10, 2019

Great set of bags. Some things with the bags not listed. Thought it was just a basic set of bags but ended up being more. Fits my helmet with no problems. Easy to install. Over all just a great set of saddlebags. I would recommend to anyone looking for a set of saddlebags for their cruiser. I love them.

Date of experience: October 10, 2019
Pamela W.
Argentina
1 review
0 helpful votes
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Like the jacket. The price
October 10, 2019

Like the jacket. The price was right. It's a little heavy with the armor in for a petite person. Like the zip vents and the refective piping. All and all I think it's a great jacket. Look forward to odering a vest and chaps.

Date of experience: October 10, 2019
Anna M.
Argentina
1 review
0 helpful votes
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Jacket is heavy and fits
October 10, 2019

Jacket is heavy and fits great. Only complaint is that the zipper was sewn in crooked.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States