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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Diane K.
Argentina
1 review
0 helpful votes
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cant beat the price nor
October 10, 2019

cant beat the price nor quality...excellent pair of high grade leather gloves!!!

Date of experience: October 10, 2019
Shirley Z.
Argentina
1 review
0 helpful votes
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Nice, gloves. They fit well
October 10, 2019

Nice, gloves. They fit well and keep my hands warm. Great for the price.

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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Bought these for my wife
October 10, 2019

Bought these for my wife for Xmas, she loves them. Shipping was quick and the quality of the gloves was much better than expected for the price. Have purchased many items from Leather-Up in the past and will continue to do so.

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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gloves fit per chart good
October 10, 2019

gloves fit per chart good quality good price happy shopper

Date of experience: October 10, 2019
Rebecca I.
Argentina
1 review
0 helpful votes
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Excellent fit and very comfortable.
October 10, 2019

Excellent fit and very comfortable. Heavier than I thought they we going to be but excellent for spring riding

Date of experience: October 10, 2019
Helen K.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my man and he says they are great. Two thumbs up!

Date of experience: October 10, 2019
Peter J.
Argentina
1 review
0 helpful votes
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Good glove for the price.
October 10, 2019

Good glove for the price. Not quite as nice as they look in the picture.

Date of experience: October 10, 2019
Pamela P.
Argentina
1 review
0 helpful votes
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This the story on these
October 10, 2019

This the story on these gloves, their great !!!! Made of deer skin and they are tough. When I ordered these gloves I thought they were kinda expensive, but they are worth their weight in gold. They are kinda big and bulky but they have that awesome look you want, and I've had them on during some pretty cold rides and my hands have never even began to get cold. I use these as my heavier gloves and I have a thinner set for warm weather. Great value, very satisfied.

Date of experience: October 10, 2019
Jessica X.
Argentina
1 review
0 helpful votes
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Haven't broken them in all
October 10, 2019

Haven't broken them in all the way but sizing is exact.They do look great.If you wear 2 pairs of socks or really thick ones I'd get a half size up.

Date of experience: October 10, 2019
Joseph G.
Argentina
1 review
0 helpful votes
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The boots fit like a
October 10, 2019

The boots fit like a glove only drawback the inside zipper at the top rubs on your leg needs a lining to cover zipper

Date of experience: October 10, 2019
Ben A.
Argentina
1 review
0 helpful votes
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Bought for my son. He
October 10, 2019

Bought for my son. He has worn, right size fit, says nice and comfortable.

Date of experience: October 10, 2019
Peter A.
Argentina
1 review
0 helpful votes
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These boots have been a
October 10, 2019

These boots have been a true treat since purchase. They are true to size, and the strap over the top of the boot allowed for a perfect fit once adjusted. They have the appeal I was looking for in a boot and the quality is better than expected. Thank you Leatherup and Xelement for providing another great product to a loyal riding customer!

Date of experience: October 10, 2019
Andrew B.
Argentina
1 review
0 helpful votes
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Got my brown side pocket
October 10, 2019

Got my brown side pocket buckle boots in a timely manner. Four business days to be precise. Was a little worried with purchasing online and not being able to try them on, but the 10 1/2 fits just right with a little bit of wiggle room. Because I have a wide foot, that can sometimes be a problem. They look great and feel comfortable. The buckles look adjustable, but really aren't all that adjustable. Still not a problem. The pockets big enough to carry a large pocket knife or small essential inside your boot. Thought it might be big enough to conceal carry a small revolver. That's a no-go, All-in-all, I love these boots and they should get the job done for some riding.

Date of experience: October 10, 2019
Steven W.
Argentina
1 review
0 helpful votes
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Great price. On time delivery.
October 10, 2019

Great price. On time delivery. An exact fit. Love the color. Great for biking or casual wear.

Date of experience: October 10, 2019
John V.
Argentina
1 review
0 helpful votes
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I ordered these boots on
October 10, 2019

I ordered these boots on a Friday and had them by Tuesday, I was very pleased with how quickly they arrived. The boots themselves are great! I've been wearing them non-stop since they arrived and they fit and look amazing. Best pair of boots that I have owned in a very long time!

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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I ordered these boots and
October 10, 2019

I ordered these boots and the first pair I ordered too large but the color and quality was great and as pictured. I then ordered a size smaller and when they arrived the boots were a very different color (much darker and more reddish/brown than pictured). I contacted customer service and they required a picture because they hadn't known of any color variations in this boot. They exchanged the boots for another pair (shipping pd by them) and the final pair of boots were the right size and the color was pretty close to pictured. They ended up being a little darker than pictured...I ended up oiling them with boot oil and they turned out great and look good with my xelement retro brown jacket. Overall very happy with these boots as well as leather up.

Date of experience: October 10, 2019
Paul L.
Argentina
2 reviews
0 helpful votes
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I ordered my boot size
October 10, 2019

I ordered my boot size but they were a little lose. Sent them back for an exchange and they were back within a week. Great service and a quality product. The boots fit perfect and did not need a break-in, comfortable from the start!

Date of experience: October 10, 2019
Pamela T.
Argentina
1 review
0 helpful votes
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Excellent fit, look, quality. This
October 10, 2019

Excellent fit, look, quality. This is a great boot. Look good and feel good. Initially ordered size 13, I am normally a 13/12.5 size, but too big. Returned and ordered a 12 which fit perfect. Get some, you'll love them.

Date of experience: October 10, 2019
Dorothy C.
Argentina
1 review
0 helpful votes
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October 10, 2013 Douglas M
October 10, 2019

October 10, 2013

Douglas M from Raleign NC

First pair of real motorcycle boots I've ever owned. I wear a size 9-D shoe. I bought a size 9 boot and it fits my wide foot perfectly. I treated with saddle soap to protect leather and boots are even more comfortable. They are extremely easy to slip on and off.. The small pocket on the side is a bit thin, but can hold a small knife, registration card, or drivers license. I will definitely be buying these boots again.

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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This boot fit perfectly, no
October 10, 2019

This boot fit perfectly, no need to 'break in'. A great buy. Thanks Leatherup!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States