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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dorothy Y.
Argentina
1 review
0 helpful votes
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Great boots, fit right out
October 10, 2019

Great boots, fit right out of the box. These boots feel great on my feet and I ware them everyday. Highly recommend and priced great. Will re-order as needed.

Date of experience: October 10, 2019
Jim I.
Argentina
1 review
0 helpful votes
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Great fit out of the
October 10, 2019

Great fit out of the box. Well worth the money. I will continue to buy other items.

Date of experience: October 10, 2019
Scott R.
Argentina
1 review
0 helpful votes
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I love these boots. Fit
October 10, 2019

I love these boots. Fit is great, look good, price is perfect. Ok, not perfect, they could be free or they could pay me to wear them, but $70 for a pair of boots?? Crap! You think you are only getting one boot for $70, but they show up, and holy molly, 2 boots! Full pair of boots, one right and one left, all for $70!! Who knew?? I should have, that's who. Everything I have ordered from Leatherup has been nicer than expected for the price. Yeah, sure, I could have ordered a $500 pair of boots, but now I have $430 to spend on chrome or maybe put toward a cruise on Carnival Cruise Lines... 2nd thought think I'll start looking for chrome.

Date of experience: October 10, 2019
Mary C.
Argentina
1 review
0 helpful votes
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I have purchased many items
October 10, 2019

I have purchased many items from Leather Up and everything has been of good quality and reasonably priced.These boots fall right in line with everything else.Good quality,perfect fit and great looking.

Date of experience: October 10, 2019
Elizabeth L.
Argentina
1 review
0 helpful votes
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Just received the boots a
October 10, 2019

Just received the boots a few days ago and really like them. I ordered the size that I normally wear and they fit just fine. The heal is a little more narrow than I expected and am use to but they are nice boots.... even the better half (wife) thinks they look great. Again, as always, LeatherUp got the products to me in a very timely manner... just a few days from shipping in CA to VA

Date of experience: October 10, 2019
Dan Z.
Argentina
1 review
0 helpful votes
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Nice boots, a tad loose
October 10, 2019

Nice boots, a tad loose for my taste (wear a 9 and ordered a 9), but very happy with the purchase.

Date of experience: October 10, 2019
Janet J.
Argentina
1 review
0 helpful votes
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I wear a 9 1/2
October 10, 2019

I wear a 9 1/2 wide so ordred a 10 to be safe, and they were a little loose. I installed a gel insole and they fit like a glove! Awesome looking boot and very comfortable. I am impressed. Thanks LeatherUp!

Dan Chandler, AZ

Date of experience: October 10, 2019
Melissa M.
Argentina
1 review
0 helpful votes
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Ordered the size I normally
October 10, 2019

Ordered the size I normally wear and they fit great. As others said, the heal is a little narrower that expected. Other than that, they are great. They seem to be very well made!

Date of experience: October 10, 2019
Cynthia B.
Argentina
1 review
0 helpful votes
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The leather is thinner on
October 10, 2019

The leather is thinner on the top shanks but all in all seem to be a good boot for the money. I have only wore them a couple times so far.

Date of experience: October 10, 2019
Melissa Q.
Argentina
1 review
0 helpful votes
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I know. You cannot believe
October 10, 2019

I know. You cannot believe that at this price you can get a good pair of boots. Well you are wrong!

There simply is no other boot on the market anywhere near this price with this quality.

The upper leather is soft and strong. The toe will give after about a month and give you the best fit you have ever had. The sole is indeed oil resistant and non-slip. A nice, clean, durable boot. Color is great, fit is finally perfect, and the price. Did I mention that these boots are truly inexpensive and worth twice the price!

Perfect heel, great taper, clean, simple, classic.

You will love them!

Great riding boots!

Date of experience: October 10, 2019
Sandra E.
Argentina
1 review
0 helpful votes
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These are good quality low
October 10, 2019

These are good quality low top boots. The color is a soft black. The boots are slightly wide, so buy close you your normal size. I purchased 1/2 size up and wear thick boot socks. These boots work well for riding. Oil treated and good tight stitching keeps the rain out. Great traction when walking up or down wet surfaces. The boots look nice enough to wear at work with a sport coat. Price is great. I have several products from Xelement. All of them really good quality. Leatherup shipped quickly, packaging very good to protect the boots.

Date of experience: October 10, 2019
Tony Q.
Argentina
1 review
0 helpful votes
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Are you kidding me Leather
October 10, 2019

Are you kidding me Leather Up? These boots are the freaking bomb! Back in the day riding boots were Frye's or Dingo's and these work better. Was concerned with sizing based on other reviews. I am a 12 in sneakers, work boots etc... so I ordered the 12s. At first they seemed a tad loose but, I could imagine them a half size smaller. Through in some gel boot innersoles and they are absolutely perfect. They are

Date of experience: October 10, 2019
Adam Q.
Argentina
1 review
0 helpful votes
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This is the 3 pair
October 10, 2019

This is the 3 pair of Xelement Cycle boots i've purchased in the past year. Once again the quality & price point of these Boots are hands down the best value on the market. I shopped and compared to many other brands. The size is a true to fit for me using my regular shoe size as a guage. Can't beat them get you a pair.

MDLNOLESI5

Date of experience: October 10, 2019
Stephanie K.
Argentina
1 review
0 helpful votes
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Great pair of boots !!!
October 10, 2019

Great pair of boots !!! got them a size 10 and there just a bit big but they fit ok, now I wish they had them in distressed brown or something similar in color. look great with a pair of jeans and a Leather vest !!! the best thing is the price !!!! I definitely recommend them !!!

Date of experience: October 10, 2019
Eric U.
Argentina
1 review
0 helpful votes
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The first pair were too
October 10, 2019

The first pair were too small. I order a half size smaller then my true size because someone said the a larger. I reorder my true size and love them. the uppers are a little soft I hope they stay up. I would recommend them to anyone that wants a great fitting looking boot!!!

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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Got the boots yesterday, they
October 10, 2019

Got the boots yesterday, they felt GREAT right out of the box. Comfortable, great feel. I don't think they will take any time at all to 'break in'. Looks great even to wear to work. My new everyday footwear. Thanks!

Date of experience: October 10, 2019
Alex S.
Argentina
1 review
0 helpful votes
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Size 11 normally but ordered
October 10, 2019

Size 11 normally but ordered a size up. 12's fit well once I dropped liners in them, and a boot sock makes up the difference. Very solid boot, wide enough throat to allow easy on. 10" shaft would be better if increased to 11 or 12". All in all, a great value and easy to wear all day.

Date of experience: October 10, 2019
Martha H.
Argentina
1 review
0 helpful votes
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Excellent pair of boots! They
October 10, 2019

Excellent pair of boots! They are great, much better than I expected for the price. The boots fit well, have great traction and excellent heavy leather uppers. No break-in time required. Really like the looks of these boots too!

Date of experience: October 10, 2019
Dave W.
Argentina
1 review
0 helpful votes
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Uppers are unlined and rough
October 10, 2019

Uppers are unlined and rough sided making it difficult to get on. Were also on the small side, so gave them to a young friend that they fit. He likes them.

Date of experience: October 10, 2019
Joe U.
Argentina
1 review
0 helpful votes
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These boots are very well
October 10, 2019

These boots are very well made and very comfortable! They're so nice looking that they are going to serve double duty for me and even be my line dancing boots too!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States