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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Awesome boot! I order a half size bigger than what I normally would wear and they fit perfect. Great quality and fit great under my shifter...other boots were too high.
These boots are great!! Like all of the other reviews said, they are super comfortable right out of the box. I have never been a big cowboy boot guy, but I wanted something a little different than the typical harness boots.
I wear a 10.5 and ordered an 11 and could not be happier.
As always LU has a great product at a great price and I will continue to do business with them.
For me, they run a 1/2 size too large. No problem making an exchange.
Great boots, just what I wanted.
Great vendor, good selections, excellent service.
These boots are fantastic! The sizing is dead on. Very comfortable and soft right out of the box. I just finished wearing them for a full day for the first time and they were very comfortable. Great price too!
the boots are well made the fit is a little snug I'm buying another pair 1 size bigger, and give these to a friend. the quality is superb and great soles sure footed when on wet pavement. Love the style.
Excellent product! I wear a size 13D; ordered a size 13 and they fit like gloves right out of the box. Comfortable functional and darn good looking. If you are looking for a great looking, comfortable pair of riding boots STOP HERE.
I was very pleased when they arrived. They were exactly as they were described, very comfortable and fit perfectly. I plan on wearing them to a wedding before they are used as motorcycle boots.
I've been wearing these all season, and I love them. Very comfortable, and look nice enough to wear with my work clothes. I would love to see them available in brown, and maybe 1-2 inches taller on the top.
Great boots, very comfortable , may have got one size to large with Australian sizing. All in all very happy delivered quickly.
Love these boots. I got them to ride with, and I do, but now I also wear them with jeans around town. I great deal!
The fit and size were perfect right out of the box. Very comfortable boots. I wore them on a 1700 mile, one week long ride immediately after purchase. Walking around in them was fine and they performed well on and off the bike. Good looking, good quality and a good purchase.
Very pleased with the boot. Ready to wear right out of the box and size ran true for an 8 1/2. Pleased that the shaft of the boot is soft and pliable, not stiff and hard like some cowboy boots.
Received these the other day. Took a while to ship but I'm on the east coast. Very impressed with quality of the boot. Heavy, thick, leather and a good sole. However, size was way off. I've always been a 9.5 in running shoes, military boots, everything, and they fit way large even with inserts. Why I rate it 4 and not 5 stars. Going to exchange for 9 maybe even 8.5.
Very comfortable right out of the box! Sizing is accurate. Very solid construction of the heel, sole, and very soft leather. Not only wearing for riding, I find myself wearing them at work because the look great and wear even better. Another winner item at an awesome price!
Pat Minns, Orange, Ca
true to size, and good quality leather, no need to break it in at all. i would buy more if they had different colors.....
I really like the boots. The only minor complaint i have is the length height of the upper is about 3" too low. The top of the boot catches the cuff of my pants every time I sit down and stand up. No, big deal just bothersome.
I was very pleased with the quality of this boot. I ordered it as a Christmas present for my man and had no idea how pleased he would be. He really liked the quality and fit also.
These boots can't be beat for looks and, after taking a couple weeks to stretch the width, for comfort. They really nead to come in double E sizes. Now that they finally fit they are my favorite boots yet.
Extremely well made boots. They are very comfortable
I have been purchasing items from leatherup for a good year or more and found each item to be up to my satisfaction. These boots are no exception, excellent quality boot great for riding. Great fit right out of the box.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

