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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna X.
Argentina
1 review
0 helpful votes
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Awesome boot! I order a
October 10, 2019

Awesome boot! I order a half size bigger than what I normally would wear and they fit perfect. Great quality and fit great under my shifter...other boots were too high.

Date of experience: October 10, 2019
Thomas Y.
Argentina
1 review
0 helpful votes
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These boots are great!! Like
October 10, 2019

These boots are great!! Like all of the other reviews said, they are super comfortable right out of the box. I have never been a big cowboy boot guy, but I wanted something a little different than the typical harness boots.

I wear a 10.5 and ordered an 11 and could not be happier.

As always LU has a great product at a great price and I will continue to do business with them.

Date of experience: October 10, 2019
Rebecca B.
Argentina
1 review
0 helpful votes
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For me, they run a
October 10, 2019

For me, they run a 1/2 size too large. No problem making an exchange.

Great boots, just what I wanted.

Great vendor, good selections, excellent service.

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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These boots are fantastic! The
October 10, 2019

These boots are fantastic! The sizing is dead on. Very comfortable and soft right out of the box. I just finished wearing them for a full day for the first time and they were very comfortable. Great price too!

Date of experience: October 10, 2019
Susan B.
Argentina
1 review
0 helpful votes
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the boots are well made
October 10, 2019

the boots are well made the fit is a little snug I'm buying another pair 1 size bigger, and give these to a friend. the quality is superb and great soles sure footed when on wet pavement. Love the style.

Date of experience: October 10, 2019
Sandra K.
Argentina
1 review
0 helpful votes
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Excellent product! I wear a
October 10, 2019

Excellent product! I wear a size 13D; ordered a size 13 and they fit like gloves right out of the box. Comfortable functional and darn good looking. If you are looking for a great looking, comfortable pair of riding boots STOP HERE.

Date of experience: October 10, 2019
Deborah I.
Argentina
1 review
0 helpful votes
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I was very pleased when
October 10, 2019

I was very pleased when they arrived. They were exactly as they were described, very comfortable and fit perfectly. I plan on wearing them to a wedding before they are used as motorcycle boots.

Date of experience: October 10, 2019
Ben Y.
Argentina
1 review
0 helpful votes
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I've been wearing these all
October 10, 2019

I've been wearing these all season, and I love them. Very comfortable, and look nice enough to wear with my work clothes. I would love to see them available in brown, and maybe 1-2 inches taller on the top.

Date of experience: October 10, 2019
Diane U.
Argentina
1 review
0 helpful votes
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Great boots, very comfortable ,
October 10, 2019

Great boots, very comfortable , may have got one size to large with Australian sizing. All in all very happy delivered quickly.

Date of experience: October 10, 2019
Dan Y.
Argentina
1 review
0 helpful votes
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Love these boots. I got
October 10, 2019

Love these boots. I got them to ride with, and I do, but now I also wear them with jeans around town. I great deal!

Date of experience: October 10, 2019
Dorothy B.
Argentina
1 review
0 helpful votes
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The fit and size were
October 10, 2019

The fit and size were perfect right out of the box. Very comfortable boots. I wore them on a 1700 mile, one week long ride immediately after purchase. Walking around in them was fine and they performed well on and off the bike. Good looking, good quality and a good purchase.

Date of experience: October 10, 2019
Virginia C.
Argentina
1 review
0 helpful votes
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Very pleased with the boot.
October 10, 2019

Very pleased with the boot. Ready to wear right out of the box and size ran true for an 8 1/2. Pleased that the shaft of the boot is soft and pliable, not stiff and hard like some cowboy boots.

Date of experience: October 10, 2019
Sandra V.
Argentina
1 review
0 helpful votes
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Received these the other day.
October 10, 2019

Received these the other day. Took a while to ship but I'm on the east coast. Very impressed with quality of the boot. Heavy, thick, leather and a good sole. However, size was way off. I've always been a 9.5 in running shoes, military boots, everything, and they fit way large even with inserts. Why I rate it 4 and not 5 stars. Going to exchange for 9 maybe even 8.5.

Date of experience: October 10, 2019
Jeff Y.
Argentina
1 review
0 helpful votes
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Very comfortable right out of
October 10, 2019

Very comfortable right out of the box! Sizing is accurate. Very solid construction of the heel, sole, and very soft leather. Not only wearing for riding, I find myself wearing them at work because the look great and wear even better. Another winner item at an awesome price!

Pat Minns, Orange, Ca

Date of experience: October 10, 2019
Andrew Q.
Argentina
1 review
0 helpful votes
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true to size, and good
October 10, 2019

true to size, and good quality leather, no need to break it in at all. i would buy more if they had different colors.....

Date of experience: October 10, 2019
Dorothy B.
Argentina
1 review
0 helpful votes
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I really like the boots.
October 10, 2019

I really like the boots. The only minor complaint i have is the length height of the upper is about 3" too low. The top of the boot catches the cuff of my pants every time I sit down and stand up. No, big deal just bothersome.

Date of experience: October 10, 2019
Jennifer W.
Argentina
1 review
0 helpful votes
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I was very pleased with
October 10, 2019

I was very pleased with the quality of this boot. I ordered it as a Christmas present for my man and had no idea how pleased he would be. He really liked the quality and fit also.

Date of experience: October 10, 2019
Bill Q.
Argentina
1 review
0 helpful votes
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These boots can't be beat
October 10, 2019

These boots can't be beat for looks and, after taking a couple weeks to stretch the width, for comfort. They really nead to come in double E sizes. Now that they finally fit they are my favorite boots yet.

Date of experience: October 10, 2019
Jim G.
Argentina
3 reviews
0 helpful votes
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Extremely well made boots. They
October 10, 2019

Extremely well made boots. They are very comfortable

Date of experience: October 10, 2019
Sharon F.
Argentina
1 review
0 helpful votes
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I have been purchasing items
October 10, 2019

I have been purchasing items from leatherup for a good year or more and found each item to be up to my satisfaction. These boots are no exception, excellent quality boot great for riding. Great fit right out of the box.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States