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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Thomas T.
Argentina
1 review
0 helpful votes
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Everything is Superb! The Fit...
October 10, 2019

Everything is Superb! The Fit... The Delivery... The Quality and Durability. You will not be disappointed with this Jacket.

Date of experience: October 10, 2019
Melissa Z.
Argentina
1 review
0 helpful votes
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The zipper is hard to
October 10, 2019

The zipper is hard to zip. jacket fits well with out the liners and a little tight with either liner in. feel heavy at first but once on the bike it is just find. good jacket for the price

Date of experience: October 10, 2019
Margaret A.
Argentina
1 review
0 helpful votes
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Great product! Like the bright
October 10, 2019

Great product! Like the bright red visual color it really stands out.

Date of experience: October 10, 2019
Jim X.
Argentina
1 review
0 helpful votes
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Seems to be fairly well
October 10, 2019

Seems to be fairly well made although the first time I tried to tighten the sleeves one of the snaps pulled right off. Because I was not using that particular button I just let it go. It's dissapointing that the thermal liner is just a vest and has no sleeves. If you want to wear this jacket in colder weather, you would be better off wearing an insullated wind breaker underneith the jacket and forget about the thermal liner because even with both liners left in place, your arms will still get cold. Rode with it in eighty five degree weather also without either liner and the jacket allows a great deal of air in to keep you cool. Overall I am very satisfied with this jacket.

Date of experience: October 10, 2019
John Q.
Argentina
1 review
0 helpful votes
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I seldom rate and review
October 10, 2019

I seldom rate and review items .

I purchased one for my wife and myself, after looking for a long time online and at motorcycle shops.

This is worth every penny. I was at first surprised at how heavy they were, even with the inserts removed. Once put on they seem to disappear, except you know by the feel you are protected.

I was also surprised at how cool I felt when riding in the warm sun. I only felt overly warm when standing around but a simple unzip fixed that. I also liked being asked where I got it by strangers.

Date of experience: October 10, 2019
Lisa I.
Argentina
1 review
0 helpful votes
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Great jacket. Too hot for
October 10, 2019

Great jacket. Too hot for me with the liners in but that is because it is August. Great ventilation and a great fit. I can see the liners being useful in the cold.

Date of experience: October 10, 2019
Jessica N.
Argentina
1 review
0 helpful votes
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I recently purchased two of
October 10, 2019

I recently purchased two of these jackets. The first was too small and so the second was a replacement. The liners in the first jacket were dirty and the zipper on one side was sewn in backwards. One of the side pockets in the replacement jacket had buttons missing. Geez! I took it around to see if it could fixed and everyone said it was a manufacturer error. The reflective phoslite is also very faint, not highly visible as indicated by the site. My assessment of the jacket overall is good, but watch for these minor details.

Date of experience: October 10, 2019
Shirley I.
Argentina
1 review
0 helpful votes
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For less than a 100
October 10, 2019

For less than a 100 bucks, considering all the features and functions..... find a better "bang for buck" jacket out there, and I'll eat your hat!

Date of experience: October 10, 2019
Kevin G.
Argentina
1 review
0 helpful votes
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I like everything about this
October 10, 2019

I like everything about this jacket. It fits great and is comfortable to wear most days. On really hot and humid days I don't there are any comfortable jackets. A great deal $100 for a $350 jacket!

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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I bought the jacket because
October 10, 2019

I bought the jacket because I liked the features listed, the color, and the price. It arrived earlier than I expected. I've worn it a number of time and I very pleased. The mesh allows great ventilation. It got cool one night and I used the full liner. I was surprised that it actually kept me warm along with blocking the wind. Great jacket, excellent value. I would highly recommend.

Date of experience: October 10, 2019
Carol T.
Argentina
1 review
0 helpful votes
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Great jacket, but it took
October 10, 2019

Great jacket, but it took me 3 tries to get the fit right. I'm 6'3" and 220lbs. My chest is 46 and waist is 40, but the 4XL finally fit right. I love the zip out liners, and in Northwest Florida this time of year the morning starts in the 40's but in the afternoon it's in the 70's, so the zip outs are perfect.

Date of experience: October 10, 2019
Elizabeth F.
Argentina
1 review
0 helpful votes
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Love this jacket. The large
October 10, 2019

Love this jacket. The large fits perfect like I normally wear.

I wish the red was a little brighter but it's still very visible.

Would buy again for sure. Great jacket for the money spent and the two inner liners (water proof & warm) make jacket great for winter and can be removed for summer.

Date of experience: October 10, 2019
Deborah K.
Argentina
1 review
0 helpful votes
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Perfect Jacket all around. Price,
October 10, 2019

Perfect Jacket all around. Price, cut, fit, and materials

Jacket arrived just as described. i'm a 38 chest but small fits great. I was introduced to company after seeing and trying on a co workers jacket of different material but was pleasantly surprised that all jackets fit great and are made well. function and fashion forward for every kind of rider. the shipping was abit wonky at first it got lost but finally arrived. I'm very happy and will/would recommend this company and products.

Date of experience: October 10, 2019
William V.
Argentina
1 review
0 helpful votes
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A bit heavy but to
October 10, 2019

A bit heavy but to be expected with the armor. I bought a 2xl even though i normally wear xl so i could wear a sweatshirt or sweater underneath. Glad i did. Would be too small otherwise. Comes with removable liners too. Great buy for the price.

Date of experience: October 10, 2019
Patricia N.
Argentina
1 review
0 helpful votes
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At a glance the Jacket
October 10, 2019

At a glance the Jacket looks great however at a closer look I found a few defects and small damages. The stitching on the inner mesh lining has become undone in a few places,teh zipper male portion of the inner winter lining was ripped, and the velcro from the windbreaker gets stuck on the lining and when pulling it off well you can imagine what happens to the mesh lining. these damages are small incomparison to the over all aside from that the jacket has held up to the warm weather. and some what to the cool weather and the rain. over all i like the jacket

Date of experience: October 10, 2019
Barbara A.
Argentina
1 review
0 helpful votes
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This is my first motorcycle
October 10, 2019

This is my first motorcycle jacket, so I based my purchase off of reviews.

The Jacket fits perfect. I can wear a hoodie under it if I need to be a bit warmer.

my biggest complaint with it is the adjustable sleeves. when you unsnap to tighten or loosen, there is a good chance the snap will just pull through the mesh instead of unsnapping! rather poor design there.

also, the inside liner has sleeves that snap in to the outer shell's sleeves, but I already had one of the snaps rip out when pulling my arm out.

I've only had this jacket for a few weeks, and would not go with this design again.

cool features, but just some poors design flaws that I hope won't causes issues down the road.

Date of experience: October 10, 2019
Pamela Y.
Argentina
1 review
0 helpful votes
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This jacket is very nice
October 10, 2019

This jacket is very nice for the money (and for much more money). It fits well, the snaps could be attached a bit better but that seems to be more related to the mesh shell rather than any other reason. The thermal liner does not go down the sleeves and it would be nice if they did but otherwise neither my wife nor I have any major complaints and I have ordered riding pants to go with the jackets.

Date of experience: October 10, 2019
Anthony X.
Argentina
1 review
0 helpful votes
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Definetly a nice jacket for
October 10, 2019

Definetly a nice jacket for the price, but it is a bit heavy for SoCal most of the time, but I do recommend it!

Date of experience: October 10, 2019
Eric P.
Argentina
1 review
0 helpful votes
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I really like the jacket.
October 10, 2019

I really like the jacket. If you could have just one jacket this would be the one. It has three layers and in water proof. Really great jacket.

Date of experience: October 10, 2019
Karen Q.
Argentina
1 review
0 helpful votes
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The heaviest jacket I have
October 10, 2019

The heaviest jacket I have worn. Nice looking, excellent workmanship with zippers and snaps everywhere.

The quilted liner does not extend into the sleeves. The outer most shell is totally permeable to wind, but

even combined with the second liner, my arms are cold. My cycle has a small windshield and no faring so the arms get blown

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States