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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is a great jacket for the money! Very comfortable with good airflow while riding. It has just enough weight to it to let you know it is there and feels as though it will perform if needed (knock on wood). The quality of the materials and finish is excellent. I'm 6' and 185lbs and the XL fits perfect. The adjustable arm and waist straps allow for a custom fit without the straps flopping around. The only area this jacket is lacking in is night time reflection. The only reflective piping is found on the back edge of the collar (see pictures). If you wear a back pack it may not be visible at all. Aside from the reflective piping this is a great jacket at a great price. I'm glad I waited for Leatherup to re-stock!
this is a great jacket. this is my first purchase from leatherup and I am completely satisfied. will buy again, as you can see it sold already. must be a hot item fro the price!
Great heavy duty jacket for the money. love the padding inserts.
Nice jacket, but the zipper broke the first time my son zipped it up. Very disappointing! It was a birthday present. The zipper is plastic and should be metal.
Nice jacket for the price. Air flow is great. Overall, pleased with my purchase.
D. Smith, Va.
This jacket is great, but isn't as versatile as I was hoping for. The jacket is advertised as waterproof; being entirely out of a mesh material, I expected the liner to at least be waterproof, but it isn't either. That's really my only issue. It's definitely more of a summer jacket. It gets pretty cold here in North Carolina, so I'll resort to my leather jacket once it gets colder. It has unreal ventilation, and I feel a lot more protected when I wear it, but the liner will only allow you to ride comfortably with just a T-shirt underneath in maybe 60 degrees minimum, then you have to layer it up.
I bought a Small and it's fine for me. I'm 5'6" and just 130 lbs.
this is amazing jacket, it's good looking and very cool in hot day.
Absolutely the best deal I have made in a long time. 95 degrees and the jacket is cool; have not tried it in the winter yet. Fits well and attractive. Waiting for payday to buy more from Leatherup!
Great jacket. Good for summer and winter, at least in Texas. Gets a little warm waiting at a light but other than that great.
For price you can't bet this deal. Great quality and fit. Right price. No regrets.
very good quality. fit is a little small, arm length is just right for riding. great job LU
great coat for price fits great I needed a coat for the summer this will be great
Fit as described, very nice style, comfort and protection...
I purchased this for my young son (he rides with me); it's a bit big on him, but with the straps, it cinches right into position and it's fine. Certainly nothing can make an accident feel GOOD, but I feel that the appropiate armor and good skid-proof build of this jacket is great (his mom quit complaining when I got this jacket for him). This jacket is ALL mesh and VERY breathable. As other reviewers have stated, it gets hot in the sun, but once you are moving, it cools right down. For an armored jacket, you couldn't ask for a cooler jacket. In fact, if the temp is less than 60F, my son has to wear his other armored jacket as he gets too cold. NOTE: there aren't really enough pockets in this jacket, but this is my ONLY complaint.
The jacket fits perfectly and handles 90 degree weather like a dream. Plenty of air flow, and the armor pads give piece of mind! Straps and snaps are in all the right places to adjust it so it fits just right.
Great Jacket, I am 6'1" 200lbs. The XL fit me perfect! Keeps me cool in the heat and protected and warm when needed. Love it, looks great!
Everything you read in previous reviews is true ! This is an excellent warm weather jacket. Comfortable. gave four stars for fit due to neck heeding about 3/4-1" more room. Otherwise, a great jacket I will reccomend to friends.
I really like the jacket although I had some issues with the fitting. I have a 4xl and the left sleeve fits great but the right sleeve fits tight. I guess it can't be perfect. I just recently rode with it in 41 degree weather and it kept me nice and warm. I am satisfied with the jacket.
Excellent quality jacket. Padding in all the right places. I love the removable liner on cold mornings it keeps me comfortable and blocks the wind. In the afternoon just pull it out and your comfortable in the heat of the day. I would recommend this product to anyone looking for a great riding jacket but doesn't want to spend a small fortune. Great value! Thank you.
My jacket was not as described, however I decided to keep instead of sending back. It did not have the Xelement badges on the arms as described in the item details, and contained a "gun pocket" which was not in item details. I'm 6'2", 180lbs and ordered a large. The jacket fits well and being summer now I zipped out lineing and wear a t-shirt under. Will have room for a base layer with lining installed for cooler weather. The jacket has good airflow for summer heat without lineing.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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