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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Pennsylvania
1 review
0 helpful votes
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Awesome… highly recommended! Love the concealed pistol compartment!

Date of experience: March 17, 2022
Kansas
2 reviews
0 helpful votes
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Good price great boots
April 16, 2022

Easy to order & the kind of boot i was looking for

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Excellent
April 16, 2022

Love the Jacket. Second one. Heavy and padded. Delivery was unbelievable. One day.

Date of experience: March 17, 2022
Colorado
1 review
0 helpful votes
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Flannel
April 16, 2022
Updated review

Excellent! Keeps me warm when I am riding and great looking on me

Date of experience: March 17, 2022

You guys send your products on the ball right away!
April 16, 2021
Previous review

You guys send your products on the ball right away!

Date of experience: March 16, 2021
Indiana
1 review
0 helpful votes
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Sweet Multiple options
April 16, 2022
Updated review

Sweet
Multiple options - needed something for everyday

Date of experience: March 16, 2022

Its been a breeze
March 27, 2022
Previous review

Its been a breeze

Date of experience: February 25, 2022
Pennsylvania
1 review
0 helpful votes
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Still early
April 15, 2022

Product shipped quickly and in good packaging. Was put off that the screws in soles were rubber and not actual screws like pictures made it look.

Date of experience: March 15, 2022
Louisiana
1 review
0 helpful votes
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Milwaukee Boots
April 15, 2022

Excellent experience. The boots arrived on schedule, and they were exactly as advertised.

Date of experience: March 15, 2022
Illinois
1 review
0 helpful votes
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Great jacket
April 14, 2022

I ordered the jacket and love it. It fits great. I ordered a 2x for a little extra room, there could be more, but I figured with the hoodie, jacket and then if I needed a heavier shirt, it should be good. It looks good too.

Date of experience: March 15, 2022
Florida
1 review
0 helpful votes
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Mesh jacket
April 14, 2022

So far all is good. Fit is roomy enough for sweatshirt when needed.

Date of experience: March 15, 2022
Colorado
1 review
0 helpful votes
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Warm
April 13, 2022

One of the buttons was sewn on poorly, and, popped of, otherwise, so far so good.

Date of experience: March 14, 2022
Michigan
1 review
0 helpful votes
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Great Shop
April 13, 2022
Updated review

I found several items I would like to buy. I was very satisfied with my purchase.

Date of experience: March 14, 2022

There was so much I liked but can't afford
April 12, 2022
Previous review

There was so much I liked but can't afford.

Date of experience: March 13, 2022
Alabama
2 reviews
0 helpful votes
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Leather Gloves
April 13, 2022

Excellent service, on time shipping, no hassle shopping

Date of experience: March 14, 2022
Alabama
1 review
0 helpful votes
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A+ shopping experience
April 12, 2022

Nice easy to use. Great products and reasonable prices

Date of experience: March 13, 2022
California
1 review
0 helpful votes
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Great helmet
April 11, 2022

Great prices and super nice helmets, super fast shipping

Date of experience: March 12, 2022
Montana
1 review
0 helpful votes
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Perfect fit and great quality
April 11, 2022
Updated review

Great product and easy to find specific apparel. I have purchased from here before I will always shop here

Date of experience: March 11, 2022

Really easy and pleasant!
June 12, 2020
Previous review

Really easy and pleasant!

Date of experience: April 5, 2020
Maine
1 review
0 helpful votes
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Harness boots
April 11, 2022

Product I wanted and easy ordering, boots made well and fit well

Date of experience: March 11, 2022
Idaho
1 review
0 helpful votes
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My Bad!
April 10, 2022

I ordered the wrong sizes on a number of items and the company was very professional in the way they handled my problem. I think the products are very good and then services as to exchanges are top notch.

Date of experience: March 11, 2022
Iowa
2 reviews
0 helpful votes
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Tresh
April 10, 2022
Updated review

Lowest price and very comfortable boots and work great for riding

Date of experience: March 11, 2022

Good product at a low price
March 14, 2022
Previous review

Good product at a low price

Date of experience: February 12, 2022
New Mexico
2 reviews
0 helpful votes
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Professional
April 9, 2022

Awesome deals good service would recommend you to friends and family thanks

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Easy to buy
April 9, 2022

I was able to use my preferred payment method and the coupon code was honored.

Date of experience: March 10, 2022

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States