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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Worn twice fit is alittle snug. already have a issue with belt stiching pulled loose. Needs more material overlap where sewn to waistband.
These chaps are a steal for the price, however, I ride in Kansas City, Missouri and it does get cold here often. Three nights ago I had to ride home from work in 50 degree weather and my legs were chilled even with the chaps on. It kind of felt like they didn't block all of the wind like other brands seem to do. There again, it was one night and they did block most of the wind. My expectations may be a little too high. Other than that the only other wish I have was that the snapped or had a closure over the zipper area. I prefer chaps that snap all the way down the leg and not just at the bottom. The only other drawback is that Xelement is made overseas which means you are most likely not getting "real leather" but as stated "leather like" material. Shipping was extremely quick and customer service is outstanding. It is a great buy if you are shopping on a budget and just need some good chaps for a budgeted price.
great chaps fits just right. soft and comfortable. quick shipping, will be ordering soon. Thank you
Great pair of chaps. Cannot fault them or the service provided. Haven't seen anything back here in Blighty that goes anywhere the quality or style. Nice one guys, I'll be back.
Very well pleased! Just a bit of tailoring as the legs were long. An easy fix I highly recommend this item as well as the excellent service at LeatherUp. Thanks
Everything about these chaps far exceeded my expectations! Great value!
Awesome product!! Excellent fit and fast shipping to Australia thank you
The best chaps I have ever owned!!! They fit great, are very comfortable, and are the first pair that I did not have to go to extra extra large to get them long enough. Well worth the money and when I need new ones, I know where they will come from. Thank You for a great product at a great price!
These chaps are great. Living in Louisiana is challenging because you aren't sure what the weather will be. I have been very pleased with this product. This is well thought out and the quality is great.
Great chaps for the price.I got one 40degree ride in before the snow started. They were warm and fit perfect.
Haven't worn yet cause getting legs hemmed tomorrow, but first impression is this was a bargain. The chaps seem to be well made, fit well and look great. Will be testing in cold weather this weekend.
You're never going to find chaps like these for what they are asking. These are tough, look as good as they feel, and the elastic at the thighs is outstanding for good fit!!
Fit is great! The zippered expansion area in the back of the thigh is a really nice addition to the design and allows a little more room. The sale price made it a really sweet deal. The delivery was really fast, too
Got them promptly. Fit well. Can't wait for spring
I got these for my man. They were an exchange on a previous pair that didn't fit. These fit very well and he seems to like them. Shipping was fast. He is pleased.
Fit was right on. Had to cut off, but I have short legs other than that they fit like they're supposed to fit. I love em and my wife thinks they are sexy...can't go wrong there.
At first my chaps weren't in stock then leather up e mailed me they were in so I put a order in and within 6 days my chaps were at my door step a couple of days ahead of schedule the chaps fit nice and great quality I'm very impressed with the whole shopping experience another happy customer here in Florida
The color,fit,texture and quality were great for me.The braiding matches my bags very well.I was worried because of two separate companys.I've only worn them once so far but I think I'll get years of use from them.Thank you.
Grayson from Richmond Va. I have bought several items from Leather up. The service is great, every thing fit and delivery was great. You can bet that any leather I buy will come from Leather Up...
These are great! Good style...heavy leather...nice features. I normally wear a size 34 jeans...I ordered a 36. They do fit fine (though a little snug in the thighs). I've worn long johns under jeans with these and been very comfortable down to about 48 degrees. These come with no lower hem, but are easy to cut/glue to the length you need. I'm 6' and often have trouble with pants being too short. These are perfect!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members