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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Adam I.
Argentina
1 review
0 helpful votes
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I am 5' 9", and
October 10, 2019

I am 5' 9", and 185 pounds. I wear 34/32" to 36/32" jeans. If you have athletic or larger thighs, go by the thigh measurement -- I'm glad I did. I ordered the 38" waist/26" thigh, and even though the waist was way too big, the thighs are snug. I measured my thighs at around 24". I'll have to put another hole in the belt, and they should stay up on my waist, then.

As far as quality is concerned, you simply cannot find a better pair of chaps for anywhere NEAR this price. I ride all year in Nebraska. They kept my legs warm in subzero windchills on the Interstate. I would recommend these to anybody.

Date of experience: October 10, 2019
Brenda K.
Argentina
1 review
0 helpful votes
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This is a great product.
October 10, 2019

This is a great product. It is exactly as described. The materials are very good. The construction is goo and it does what it is supposed to without a lot of weight. Wy wife though is a small stocky person. Not only did I have to trim the length but I plan to shorten the rear strap/lacing area and re-install the retainers. Overall I am very pleased with the product and the company.

Date of experience: October 10, 2019
Dave B.
Argentina
1 review
0 helpful votes
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I was truly amazed at
October 10, 2019

I was truly amazed at the look and feel of the leather. The waist seems larger than specified and the thighs are very tight but doable. After a couple of wearings they are fine.

Date of experience: October 10, 2019
Nicole P.
Argentina
1 review
0 helpful votes
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For my first pair these
October 10, 2019

For my first pair these are great! Easy to adjust the length.

Date of experience: October 10, 2019
Steven K.
Argentina
1 review
0 helpful votes
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Haven't had a chance to
October 10, 2019

Haven't had a chance to use them yet as it is January here in the northeast, But as far as fit, shipping and appeal they are as advertized.

Date of experience: October 10, 2019
Jim C.
Argentina
1 review
0 helpful votes
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Great item..But then everything I
October 10, 2019

Great item..But then everything I have purchased has been great..Cant wait to use them..

Date of experience: October 10, 2019
Donna S.
Argentina
1 review
0 helpful votes
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I'm a female, roughly 5'1"
October 10, 2019

I'm a female, roughly 5'1" and 130lbs. These were a little long for me and slighly too big around the waist. You have space to tighten from the back and can make another hole in the front. If you know someone who sews, you can trim without freying from the bottom and cut, rehole and re tie the leather strap in the back. These are made for easy fix if theyre too big. The leather is nice and soft so you wont need to wear them while cleaning house for weeks before riding to break in the lether before youre able to move. I'm extremely satisfied with these and can not wear them on the road. Definetely reccomended and the price is unbeatable! :)

Date of experience: October 10, 2019
Nicole Y.
Argentina
1 review
0 helpful votes
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This was an excellent buy!
October 10, 2019

This was an excellent buy! I'm very happy with these chaps Grateful for the zipper and the snaps. These pants are made for tall people but can be cut for a short person too. Very versatile. You can't buy a better pair of chaps for the price. I am female an just under 5 ft tall. They were long enough to where I could cut them off just below the top snap to fit me properly - and the thigh zipper goes just below my ankle. They are perfect! Highly recommend. -And prompt delivery too.

Date of experience: October 10, 2019
Kathleen D.
Argentina
1 review
0 helpful votes
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For the price I was
October 10, 2019

For the price I was expecting less quality. Ina store for equall quality, chaps would have easily cost $200 more, before taxes. I will recommend LeatherUp to everyone of my friends. I also found being able to trim the inseam very helpful. I would also find it a pleasure doing business with LeatherUp again.

Date of experience: October 10, 2019
James N.
Argentina
1 review
0 helpful votes
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I have a 36" waist
October 10, 2019

I have a 36" waist 22" thigh. 5'7" 190 lbs small gut. Bought the chaps in 34" waist 24" thigh and they fit right on. Very nice finish on the leather. Very soft and comfortable. Very easy to wear.

Date of experience: October 10, 2019
Christine Q.
Argentina
1 review
0 helpful votes
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Arrived before estimated date, fit
October 10, 2019

Arrived before estimated date, fit and quality are great!

Date of experience: October 10, 2019
Mike S.
Argentina
1 review
0 helpful votes
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Because I'm short, 5'1". They
October 10, 2019

Because I'm short, 5'1". They were a bit long. However, I saw they were rough cut and no hem. So I just cut them a bit shorter. They are perfect.

Thank you.

Date of experience: October 10, 2019
Patricia W.
Argentina
1 review
0 helpful votes
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Another great product/ purchase from
October 10, 2019

Another great product/ purchase from LeatherUp. I'm 5'9" 185lbs and ordered the 36. I have never been disappointed with any purchase from LeatherUp. Always good quality and prices.

Date of experience: October 10, 2019
Carol C.
Argentina
1 review
0 helpful votes
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Great for the price. I
October 10, 2019

Great for the price. I have had a pair for over a year and they have been good in the cold weather and even in the rain. For the women measure thigh for best fit. Got the wife a pair and way to big for her thighs.

Date of experience: October 10, 2019
Sam D.
Argentina
1 review
0 helpful votes
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Wow, this is fine leather
October 10, 2019

Wow, this is fine leather and fits very *comfortabley, so glad I got them... but now I have to get a jacket to match, lol. *however its spelt

Date of experience: October 10, 2019
Sharon E.
Argentina
1 review
0 helpful votes
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Love them, arrived fast, fits
October 10, 2019

Love them, arrived fast, fits well, extremely satisfied

Date of experience: October 10, 2019
Shirley O.
Argentina
1 review
0 helpful votes
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good value (quality vs price)
October 10, 2019

good value (quality vs price) HOWEVER the sizing makes no sense to me. I ordered 32" because I have a 33" waist and 32 jeans fit me fine. I was a little worried because some of these reviews say order a larger size. ??? What the heck! Maybe back in 2008 when they were made in a different country. Now they come from Pakastan and the sizes are crazy wrong. On the tightest hole on the belt and the back cinched up all the way together they are still about 38" instead of a true waist size of 32". Since they expand in the back they could go all the way up to 43" in the waist but the thigh would be so tight at 23". LeatherUp only seems concerned with the inseam and length. Who cares about that since you cut chaps off any way. They have been very difficult to work with on the exchange. I sent them back with their form and 10 days AFTER tracking shows they received them they still have taken no action to replace / swap / exchange them. I hope they can read a US tape measure because they are far from being 32". I'm disappointed primarily in their lack of concern or response to my return.

Date of experience: October 10, 2019
Elizabeth G.
Argentina
1 review
0 helpful votes
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Good product. Leather up actually
October 10, 2019

Good product. Leather up actually had to send me a 2nd shipment because 1st one was lost by USPS. So it took over 45 day to receive...way late for a Christmas gift. a bit tight in the thigh but great otherwise. My wife loves them

Date of experience: October 10, 2019
Dan V.
Argentina
1 review
0 helpful votes
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I was a little disappointed
October 10, 2019

I was a little disappointed with the thickness of the chaps and the low quality of the zipper.

Date of experience: October 10, 2019
Nicole Z.
Argentina
1 review
0 helpful votes
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My wife loves her new
October 10, 2019

My wife loves her new chaps. Great value and fit is perfect.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States