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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I am 5' 9", and 185 pounds. I wear 34/32" to 36/32" jeans. If you have athletic or larger thighs, go by the thigh measurement -- I'm glad I did. I ordered the 38" waist/26" thigh, and even though the waist was way too big, the thighs are snug. I measured my thighs at around 24". I'll have to put another hole in the belt, and they should stay up on my waist, then.
As far as quality is concerned, you simply cannot find a better pair of chaps for anywhere NEAR this price. I ride all year in Nebraska. They kept my legs warm in subzero windchills on the Interstate. I would recommend these to anybody.
This is a great product. It is exactly as described. The materials are very good. The construction is goo and it does what it is supposed to without a lot of weight. Wy wife though is a small stocky person. Not only did I have to trim the length but I plan to shorten the rear strap/lacing area and re-install the retainers. Overall I am very pleased with the product and the company.
I was truly amazed at the look and feel of the leather. The waist seems larger than specified and the thighs are very tight but doable. After a couple of wearings they are fine.
For my first pair these are great! Easy to adjust the length.
Haven't had a chance to use them yet as it is January here in the northeast, But as far as fit, shipping and appeal they are as advertized.
Great item..But then everything I have purchased has been great..Cant wait to use them..
I'm a female, roughly 5'1" and 130lbs. These were a little long for me and slighly too big around the waist. You have space to tighten from the back and can make another hole in the front. If you know someone who sews, you can trim without freying from the bottom and cut, rehole and re tie the leather strap in the back. These are made for easy fix if theyre too big. The leather is nice and soft so you wont need to wear them while cleaning house for weeks before riding to break in the lether before youre able to move. I'm extremely satisfied with these and can not wear them on the road. Definetely reccomended and the price is unbeatable! :)
This was an excellent buy! I'm very happy with these chaps Grateful for the zipper and the snaps. These pants are made for tall people but can be cut for a short person too. Very versatile. You can't buy a better pair of chaps for the price. I am female an just under 5 ft tall. They were long enough to where I could cut them off just below the top snap to fit me properly - and the thigh zipper goes just below my ankle. They are perfect! Highly recommend. -And prompt delivery too.
For the price I was expecting less quality. Ina store for equall quality, chaps would have easily cost $200 more, before taxes. I will recommend LeatherUp to everyone of my friends. I also found being able to trim the inseam very helpful. I would also find it a pleasure doing business with LeatherUp again.
I have a 36" waist 22" thigh. 5'7" 190 lbs small gut. Bought the chaps in 34" waist 24" thigh and they fit right on. Very nice finish on the leather. Very soft and comfortable. Very easy to wear.
Arrived before estimated date, fit and quality are great!
Because I'm short, 5'1". They were a bit long. However, I saw they were rough cut and no hem. So I just cut them a bit shorter. They are perfect.
Thank you.
Another great product/ purchase from LeatherUp. I'm 5'9" 185lbs and ordered the 36. I have never been disappointed with any purchase from LeatherUp. Always good quality and prices.
Great for the price. I have had a pair for over a year and they have been good in the cold weather and even in the rain. For the women measure thigh for best fit. Got the wife a pair and way to big for her thighs.
Wow, this is fine leather and fits very *comfortabley, so glad I got them... but now I have to get a jacket to match, lol. *however its spelt
Love them, arrived fast, fits well, extremely satisfied
good value (quality vs price) HOWEVER the sizing makes no sense to me. I ordered 32" because I have a 33" waist and 32 jeans fit me fine. I was a little worried because some of these reviews say order a larger size. ??? What the heck! Maybe back in 2008 when they were made in a different country. Now they come from Pakastan and the sizes are crazy wrong. On the tightest hole on the belt and the back cinched up all the way together they are still about 38" instead of a true waist size of 32". Since they expand in the back they could go all the way up to 43" in the waist but the thigh would be so tight at 23". LeatherUp only seems concerned with the inseam and length. Who cares about that since you cut chaps off any way. They have been very difficult to work with on the exchange. I sent them back with their form and 10 days AFTER tracking shows they received them they still have taken no action to replace / swap / exchange them. I hope they can read a US tape measure because they are far from being 32". I'm disappointed primarily in their lack of concern or response to my return.
Good product. Leather up actually had to send me a 2nd shipment because 1st one was lost by USPS. So it took over 45 day to receive...way late for a Christmas gift. a bit tight in the thigh but great otherwise. My wife loves them
I was a little disappointed with the thickness of the chaps and the low quality of the zipper.
My wife loves her new chaps. Great value and fit is perfect.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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