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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dave W.
Argentina
1 review
0 helpful votes
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I like it very well.
October 10, 2019

I like it very well. It should have holes at nose because it fogs up your glasses

Date of experience: October 10, 2019
Sharon Q.
Argentina
1 review
0 helpful votes
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it could use a hole
October 10, 2019

it could use a hole were the nose is located, glasses get fogged up.

Date of experience: October 10, 2019
Michael S.
Argentina
1 review
0 helpful votes
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Great concept, and absolutely works
October 10, 2019

Great concept, and absolutely works a treat. Completeyl cuts out mouth and chin freeze for sure. Negatives are that it does need a little poking around after you put your helmet on to ensure vision is correct etc, and it does have a slightly weird affect on road noise. Important to note that they have made an adjustment to the design from what is shown, in that there is now a nose hole, which as a good addition.

Date of experience: October 10, 2019
Margaret O.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the price I have bought 4 for friends !!!

Date of experience: October 10, 2019
Melissa V.
Argentina
1 review
0 helpful votes
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I like the jacket and
October 10, 2019

I like the jacket and it fits well. My only problem is that after only a few months both outside pockets developed holes due to wear. There is poor durability on the pockets. I was also disappointed that Leatherup only offered a $15 refund, but I have to get the pockets replaced. It will probably cost more than $15 to do that. Very disappointed in the customer service on this issue.

Date of experience: October 10, 2019
Jennifer H.
Argentina
1 review
0 helpful votes
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Good fit. Fairly warm. I
October 10, 2019

Good fit. Fairly warm. I wanted one that covered my neck better but this will work.

Date of experience: October 10, 2019
Sharon G.
Argentina
1 review
0 helpful votes
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Well, I think this would
October 10, 2019

Well, I think this would work well, I've got no problems with the item itself. It does cause my glasses to fog up quickly. I did receive the one with the nose hole. It probably helps, but it still fogs it up. Make sure it's a tight fit or your helmet with smush it down over your eyes. lol.

Date of experience: October 10, 2019
Sarah A.
Argentina
1 review
0 helpful votes
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Bought this for hubby. I
October 10, 2019

Bought this for hubby. I think it makes him look badass!!!

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
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Not bad for the price.
October 10, 2019

Not bad for the price. I wear this under my fleece baclava when the temps are below 40 since I don't have a windscreen. A word of caution, this seems to be a bit on the larger side. I wear a medium helmet and this is almost too large for me. Overall, I would recommend.

Date of experience: October 10, 2019
Jeff E.
Argentina
1 review
0 helpful votes
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Great fit and look forward
October 10, 2019

Great fit and look forward to using it when it cools down again. Color goes well with my Marine Corps helmet. Will be shopping here again.

Date of experience: October 10, 2019
Virginia J.
Argentina
1 review
0 helpful votes
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Does not fit under a
October 10, 2019

Does not fit under a properly fitted full face helmet.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
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It does the job, recently
October 10, 2019

It does the job, recently got cought out in a cold rain. The mask worked perfect. I had to make the opening for the nose a little larger. My wife hates it. But she also dosent ride in the cold or rain...

Date of experience: October 10, 2019
Kathleen E.
Argentina
1 review
0 helpful votes
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Great product at a great
October 10, 2019

Great product at a great price. That is all that needs said about these. Thanks for another great product.

Date of experience: October 10, 2019
Bob E.
Argentina
1 review
0 helpful votes
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awesome look, glad it is
October 10, 2019

awesome look, glad it is reversible. I wore it twice and it made my face breakout. i guess i'm alergic to neoprene. but without that issue i am satisfied with the purchase. wore it when temp was in the 30's - 40's and kept my face nice and warm.

Date of experience: October 10, 2019
Joseph W.
Argentina
1 review
0 helpful votes
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This is the second Neoprene
October 10, 2019

This is the second Neoprene mask I have ordered they do a great job at keeping out the cold. Now I am able to ride on the cooler days. Great price and fits great.Thanks Leather-up. Scootman-NJ

Date of experience: October 10, 2019
Daniel T.
Argentina
1 review
0 helpful votes
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Great! it's exactly what it
October 10, 2019

Great! it's exactly what it looks like and I received it quickly.

Date of experience: October 10, 2019
Helen V.
Argentina
1 review
0 helpful votes
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Got this for my husband.
October 10, 2019

Got this for my husband. He love it. Loves the reaction to the drivers on the road. He also said that it is great on the cold morning rides.

Date of experience: October 10, 2019
Rebecca K.
Argentina
1 review
0 helpful votes
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love it, but my grand
October 10, 2019

love it, but my grand daughter's not real fond of it but then again... it's not keeping her face warm. nothing like it in our area and like me, it's one of a kind. priced right and as usual great quality and perfect fit. thanks leather up.

Date of experience: October 10, 2019
Ben H.
Argentina
1 review
0 helpful votes
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So ugly it is beautiful.
October 10, 2019

So ugly it is beautiful. Very warm, very comfortable, very striking,

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
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I love it!! Only problem
October 10, 2019

I love it!! Only problem is that when I put it on, my dog goes nuts and does not recognize me!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States