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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I like it very well. It should have holes at nose because it fogs up your glasses
it could use a hole were the nose is located, glasses get fogged up.
Great concept, and absolutely works a treat. Completeyl cuts out mouth and chin freeze for sure. Negatives are that it does need a little poking around after you put your helmet on to ensure vision is correct etc, and it does have a slightly weird affect on road noise. Important to note that they have made an adjustment to the design from what is shown, in that there is now a nose hole, which as a good addition.
Very nice jacket for the price I have bought 4 for friends !!!
I like the jacket and it fits well. My only problem is that after only a few months both outside pockets developed holes due to wear. There is poor durability on the pockets. I was also disappointed that Leatherup only offered a $15 refund, but I have to get the pockets replaced. It will probably cost more than $15 to do that. Very disappointed in the customer service on this issue.
Good fit. Fairly warm. I wanted one that covered my neck better but this will work.
Well, I think this would work well, I've got no problems with the item itself. It does cause my glasses to fog up quickly. I did receive the one with the nose hole. It probably helps, but it still fogs it up. Make sure it's a tight fit or your helmet with smush it down over your eyes. lol.
Bought this for hubby. I think it makes him look badass!!!
Not bad for the price. I wear this under my fleece baclava when the temps are below 40 since I don't have a windscreen. A word of caution, this seems to be a bit on the larger side. I wear a medium helmet and this is almost too large for me. Overall, I would recommend.
Great fit and look forward to using it when it cools down again. Color goes well with my Marine Corps helmet. Will be shopping here again.
Does not fit under a properly fitted full face helmet.
It does the job, recently got cought out in a cold rain. The mask worked perfect. I had to make the opening for the nose a little larger. My wife hates it. But she also dosent ride in the cold or rain...
Great product at a great price. That is all that needs said about these. Thanks for another great product.
awesome look, glad it is reversible. I wore it twice and it made my face breakout. i guess i'm alergic to neoprene. but without that issue i am satisfied with the purchase. wore it when temp was in the 30's - 40's and kept my face nice and warm.
This is the second Neoprene mask I have ordered they do a great job at keeping out the cold. Now I am able to ride on the cooler days. Great price and fits great.Thanks Leather-up. Scootman-NJ
Great! it's exactly what it looks like and I received it quickly.
Got this for my husband. He love it. Loves the reaction to the drivers on the road. He also said that it is great on the cold morning rides.
love it, but my grand daughter's not real fond of it but then again... it's not keeping her face warm. nothing like it in our area and like me, it's one of a kind. priced right and as usual great quality and perfect fit. thanks leather up.
So ugly it is beautiful. Very warm, very comfortable, very striking,
I love it!! Only problem is that when I put it on, my dog goes nuts and does not recognize me!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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