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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kimberly Z.
Argentina
1 review
0 helpful votes
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I usually wear a 34-36
October 10, 2019

I usually wear a 34-36 waist pant, ordered a 34 and they were way too small. went to 38 and the waist fits well put had to hem up the legs. I have only worn a couple of times as of now, fit is comfortable, they sit well on the bike with the knee padding right where it should be. So far I am happy with them.

Date of experience: October 10, 2019
Frank J.
Argentina
1 review
0 helpful votes
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Jeans are good quality and
October 10, 2019

Jeans are good quality and well priced. One problem area is the pocket/pouch that hold the knee protection pads. They are not attached at the top to the pant material so when you put your foot in it can locate between the inside part of the pouch and pant leg. I stiched the top to the pant leg which eliminated the problem and made the pouch more stable.

Date of experience: October 10, 2019
Susan V.
Argentina
1 review
0 helpful votes
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I am very happy with
October 10, 2019

I am very happy with these pants. They are very reasonably priced and fit well. Along with the leather chaps I bought from Leatherup, I feel reasonably protected. It would be nice to have some padding on the hips. I might go back and get another pair they are that good!

Date of experience: October 10, 2019
Christine Y.
Argentina
1 review
0 helpful votes
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Please be advised that all
October 10, 2019

Please be advised that all these are, are in essence glorified jeans with protection at the knees and nothing, nothing, nothing else. It depends what you want. I want jeans that I not only ride, but also protect me. These jeans are not going to protect me! Thus, with that said I want jeans that will have padding on the thighs and buttocks if I fall and not only at my knees! Consequently, these jeans do little to nothing in all honest. They are thus glorified jeans with protection at the knees and nothing else. Thus those that designed the jeans was not looking the rider. Instead make a jean with padding on the knees and call them riding/motorcycle jeans. Also, on the bottom of the jeans there should be a buckle because they feel like bell bottoms and they flap in the wind! Another design flaw.

In conclusion, they are good, glorified jeans that offer minimal protection. They have the padding on the knees but they stopped there! Why? Why not putting padding on the buttocks and the side of leg/thing? and why do they flop in the wind-as if they are bell bottoms. Not well though out. I guess he failed engineering school or is not a motorcyclist. Everything else is good, but it is the engineering flaws that bother me and thus the nothing of glorified motorcycle jeans.

Date of experience: October 10, 2019
Jessica F.
Argentina
1 review
0 helpful votes
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i got the pants and
October 10, 2019

i got the pants and had a small hole in them and zipper u could not get the tab out,but fit was great,and i am going to try a new pair

Date of experience: October 10, 2019
Bill P.
Argentina
1 review
0 helpful votes
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These jeans are nice. The
October 10, 2019

These jeans are nice. The fit is not to bad. I usually wear a 31. I ordered a 32 and they are slightly loose but ok. I like the padding in the knees not only for motorcycling safety, but for at work use. I like the stretch material in the crotch area for comfort on the bike and for movability at work. I would like these jeans in a carpenter style because of the side pocket that I could use for my cell phone. If they were in carpenter style and had a cheaper price I would buy more of them.

Date of experience: October 10, 2019
Carol W.
Argentina
1 review
0 helpful votes
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I had to send first
October 10, 2019

I had to send first pair back, I wear a 34 and had to go to a 36. this pair fit great and are very comfortable on the bike, looking forward to getting a second pair in black.

Date of experience: October 10, 2019
Dan Z.
Argentina
1 review
0 helpful votes
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The vest itself was great.
October 10, 2019

The vest itself was great. However, THE ZIPPER WAS BROKEN WHEN I GOT IT. It was zipped to the top like someone checked it and it was sent to me anyway. So I spent $50 on a vest PLUS $20 on rush shipping plus $30 on buying a new zipper and getting the seamstress to fix it in time for bike week :( AND LEATHER UP WILL ONLY GIVE ME $15 back for reimbursement.

Date of experience: October 10, 2019
Ben O.
Argentina
1 review
0 helpful votes
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This is a great vest.
October 10, 2019

This is a great vest. Made really well might be a little narrow at the waist. Exactly what i have been looking for.

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
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They do the job very
October 10, 2019

They do the job very well made need bigger always..

Date of experience: October 10, 2019
Frank C.
Argentina
1 review
0 helpful votes
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OMG!!!THIS IS THE PERFECT VEST
October 10, 2019

OMG!!!THIS IS THE PERFECT VEST ,IT FITS SO GREAT AND EVERYONE LOVES IT. YOU CANT BEAT THE PRICE( EXPECIALY HERE IN CANADA!!)QUALITY IS THE BEST.THANKS ,ILL BE BACK.LINDA

Date of experience: October 10, 2019
Peter R.
Argentina
1 review
0 helpful votes
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I will continue to buy
October 10, 2019

I will continue to buy from "LeatherUp.com" I have been more than happy with everything that I have ordered with them.

The leather is outstanding!

Date of experience: October 10, 2019
Margaret G.
Argentina
1 review
0 helpful votes
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Good product and great price.
October 10, 2019

Good product and great price. I love the fit, except I wish it came in petite. When I zip it up, it rides up a bit because I'm short. OTher wise great.

Date of experience: October 10, 2019
Stephen X.
Argentina
1 review
0 helpful votes
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my wife loves this vest.
October 10, 2019

my wife loves this vest. it is very high quality and the fit is perfect. It is really a great product.

Date of experience: October 10, 2019
George C.
Argentina
1 review
0 helpful votes
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I'm very happy with my
October 10, 2019

I'm very happy with my vest. It was actually heavier than I anticipated, which was a good thing. Thank you

Date of experience: October 10, 2019
Dorothy Q.
Argentina
1 review
0 helpful votes
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This vest is well made
October 10, 2019

This vest is well made and the fit is great. My only complaint is the zippers are not as heavy duty as I would like for a motorcycle vest, so I replaced mine. For the $$$, this is still an excellent buy.

Date of experience: October 10, 2019
John Y.
Argentina
1 review
0 helpful votes
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Awesome looking vest. Fits a
October 10, 2019

Awesome looking vest. Fits a little stiff though I imagine it will soften up as I wear it. It rides up a little on the shoulders.. Showed up with broken zipper though.

Date of experience: October 10, 2019
Robert J.
Argentina
1 review
0 helpful votes
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Get lots of compliments -
October 10, 2019

Get lots of compliments - I'm a "junosque" female and often have trouble getting a vest that fits and flatters. This does. I wear XL and the ability to lace the sides really helps.

Date of experience: October 10, 2019
Frank K.
Argentina
1 review
0 helpful votes
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Definately a five star!! Great
October 10, 2019

Definately a five star!!

Great fit and was shipped within days of ordering.

Thank you Leatherup!

Date of experience: October 10, 2019
Adam T.
Argentina
1 review
0 helpful votes
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very sexy vest for my
October 10, 2019

very sexy vest for my ol lady, seems to run very small my wife is usually a med in this case a large was not big enough to button

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States