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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Martha I.
Argentina
1 review
0 helpful votes
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very nice pair of pants,
October 10, 2019

very nice pair of pants, looks great, fits perfect. to make it even better, make it available for lenght choice as well.

Date of experience: October 10, 2019
Eric J.
Argentina
1 review
0 helpful votes
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These are a good buy.
October 10, 2019

These are a good buy. A few things though...the knee pads ride low and these jeans fit tight in the thighs so order big.

Date of experience: October 10, 2019
Steven N.
Argentina
1 review
0 helpful votes
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I was not overly impressed
October 10, 2019

I was not overly impressed with the pants. They are lightwieght, fit well, and would feel cool on a summer day. The only protection is in the knee area. You get what you paid for.

Date of experience: October 10, 2019
Nick K.
Argentina
1 review
0 helpful votes
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Ok, this is the second
October 10, 2019

Ok, this is the second Xelement item that I have ordered (returned the first item) and to sum it up, Leather Up is great to deal with, but Xelement clothing has a really strange fit. Pants are not long enough for sport or touring riding (I'm 6ft and wear a 36/38 pant with a 32 inseam) and should be at least 1" longer if not more. If you have a 29-31" inseam they would be about right. Also they are a low rise pant, which is weird for bike appearal. Stylish but not practical unless you like airflow down the back of your pants while riding. Honestly I would rather pay twice as much for a longer inseam and higher rise.

Date of experience: October 10, 2019
Carol F.
Argentina
1 review
0 helpful votes
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Great pants for the money,
October 10, 2019

Great pants for the money, good fit, fast.delivery

Thanks Leather Up for keeping me stocked and happy. Hawk in. Angleton Texas

Date of experience: October 10, 2019
Margaret U.
Argentina
1 review
0 helpful votes
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Fit, style and functionality are
October 10, 2019

Fit, style and functionality are very good. The only drawback for me was the pockets at the knees to hold armor pads. They are so loose that there is no way the armor would stay in place during a fall, which is imperative in order to provide protection. Your toes also catch in the pockets when your putting them on, somewhat of an irritation. After trying them on the first time I cut the knee armor pockets out. Which, in my case, doesn't deter from their usefulness since I ware independent knee/shin armor, which fits nicely under the pants. Other than this one shortfall, I am happy with the pants. The price is also very reasonable compared to others on the market.

Date of experience: October 10, 2019
Robert G.
Argentina
1 review
0 helpful votes
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a little short in fit.
October 10, 2019

a little short in fit. Also, only padding is in knees, and jeans aren't any heavier than any other jeans. Frankly, i was a little disappointed. Price is good though and looks good.

Date of experience: October 10, 2019
Karen U.
Argentina
1 review
0 helpful votes
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My husband likes these pants
October 10, 2019

My husband likes these pants so much that I bought him 2 more pairs for Christmas. The rise is high enough that his back isn't exposed when he leans forward. There is plenty of room for adding additional armour in the knees and hips. The panel at the knees makes them very comfortable for riding long periods of time. And yet when he gets off the bike, he is very comfortable walking around in these jeans. A great product!

Date of experience: October 10, 2019
William F.
Argentina
1 review
0 helpful votes
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I bought this pants a
October 10, 2019

I bought this pants a few months ago and I am please with them. I am 6 feet 2 inches and 300 plus. Few things though, be careful when you are putting your legs in, your foot will get stuck at the knee protection pocket and if you are doing it too fast you will rip it from pants. I also bought a pair of denim don't know why but fitting was sooo different I sent them back for exchange.

Date of experience: October 10, 2019
Rebecca K.
Argentina
1 review
0 helpful votes
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good pants for the money,
October 10, 2019

good pants for the money, not too heavy, fast delivery, comfortable to use.

Date of experience: October 10, 2019
Kimberly N.
Argentina
1 review
0 helpful votes
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I got 2 pairs..1 black,1
October 10, 2019

I got 2 pairs..1 black,1 blue...Very good quality..they looked weird on the knees at first but after wearing them a few time they fit great all over.

Date of experience: October 10, 2019
Martha A.
Argentina
1 review
0 helpful votes
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Fit nice,just wish the pockets
October 10, 2019

Fit nice,just wish the pockets for the padding was sewn to the pants better. not sewn at all towards the top of the sides.

Date of experience: October 10, 2019
Dorothy X.
Argentina
1 review
0 helpful votes
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The thing I like most
October 10, 2019

The thing I like most about these pants is the absence of a crotch seam. It helps tremendously on long rides.

Date of experience: October 10, 2019
Kevin P.
Argentina
1 review
0 helpful votes
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pants are not true to
October 10, 2019

pants are not true to fit, have been waiting for these to come back in stock, they must have changed their manufacture. i ordered a 34 and they are a 30-32 at best. good thing i have 30 days for an exchange.

Date of experience: October 10, 2019
Mark L.
Argentina
1 review
0 helpful votes
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Really wide at bottom had
October 10, 2019

Really wide at bottom had to tailor fit them cost more than bargained for.but now good riding pants.

Date of experience: October 10, 2019
Steve W.
Argentina
1 review
0 helpful votes
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I want to love these
October 10, 2019

I want to love these pants but they're just ok. The denim on them is actually thinner than a sturdy pair of jeans and the pads really aren't that significant. They're just foam that isn't very contoured at all. So, you guessed it, they don't naturally wrap around your knee or stay in place very well. With time I'm sure the pads may shape to my knee. But I wonder about the effectiveness of padding that is pliable enough to bend/turn and be formed over time.

Date of experience: October 10, 2019
Pamela K.
Argentina
1 review
0 helpful votes
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Great value, comfortable and great
October 10, 2019

Great value, comfortable and great length. I would recommend these to anyone

Date of experience: October 10, 2019
Nancy F.
Argentina
1 review
0 helpful votes
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Of all the items I've
October 10, 2019

Of all the items I've bought from Leather Up, this was the only one I wasn't completely satisfied with, and it was probably my fault. I'm 6'3 and a biscuit over 220 lbs. I wear a 36x38 shrink to fit 501's, and the 32" inseam was just too short, they looked like Capri pants and I just can't pull off that look. I have a riding buddy that they will fit so he gets em. If they ever get them in a longer length I'm down for a pair. The stretch knees and groin are an awesome feature.

Date of experience: October 10, 2019
Melissa X.
Argentina
1 review
0 helpful votes
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These jeans are a good
October 10, 2019

These jeans are a good fit. I usually wear a 31 in the waist, but the 32 fit perfect. I like the padding in the knees not only for motorcycle safety, but for working pants. I also like the stretch material in the crotch for the motorcycle use and for work use. I wish they had these jeans in carpenter style because I like to use the side pocket for my cell, but these will have to do. I think the price is a little high. If it was lower and they were carpenter pants, I probably would buy more of them.

Date of experience: October 10, 2019
Brian H.
Argentina
1 review
0 helpful votes
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Love the pants! Wear size
October 10, 2019

Love the pants! Wear size 32 and ordered 32. Fit was perfect and shipping fast. Was gonna order another pair but they are out of the 32. Wait til they stock back up. Best pants I own now, the stretching in crotch area is awesome.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States