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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Cynthia X.
Argentina
1 review
0 helpful votes
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bpought these boots on 1
October 10, 2019

bpought these boots on 1 November and there was practically no break in required. They fit perfect out of the box (had to tighten the laces a bit). Little hard to zip with the laces tight, but not too bothersome. very good tread has a sturdy contruction. The toe is a bit high, but can slide under the shifter pretty well. Very good boot for the price and delivered quickly...Don't hesitate to buy.

Date of experience: October 10, 2019
Peter W.
Argentina
1 review
0 helpful votes
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The boots are very nice.
October 10, 2019

The boots are very nice. From what I know, they seem to be all leather, including the uppers. If they came in multiple widths, that would be better. Also found them on-line at a competitor for less, shop around!!

Date of experience: October 10, 2019
Karen A.
Argentina
1 review
0 helpful votes
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Great fit. Really like the
October 10, 2019

Great fit. Really like the zipper, I am 55 years old and have never owned a pair of boots with a zipper. It sure is handy to get them off after a long ride.

Date of experience: October 10, 2019
Donna L.
Argentina
1 review
0 helpful votes
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I have ordered my second
October 10, 2019

I have ordered my second pair of these boots. The first were torn up in a wreck that I had. I can vouch for the boots. Even though I broke a small bone in my ankle, the boots kept me from breaking the large bones that would require surgery. The toe box was somewhat destroyed, but no toes broken or any other injuries! The boots protected me! I got another pair!! They do run a half to full size large. I prefer the hard inserts that come with the boots for walking around. Some prefer the gel. Whatever. They are for riding not walking!! Great boots!!!!!!!!!!!!

Date of experience: October 10, 2019
Betty Y.
Argentina
1 review
0 helpful votes
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Nice...pretty comfortable. Break-in period is
October 10, 2019

Nice...pretty comfortable. Break-in period is longer than some other boots but they're very sturdy and look great.

Date of experience: October 10, 2019
Stephen H.
Argentina
1 review
0 helpful votes
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I have a thing about
October 10, 2019

I have a thing about good shoes. I will pay a lot for a really good pair, so I was skeptical of the quality for 69.95. I would say, these boots are way overbuilt for the price. Very high quality, I am definitely buying pants from these guys...next.

Date of experience: October 10, 2019
Deborah C.
Argentina
1 review
0 helpful votes
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This is a great boot
October 10, 2019

This is a great boot for the price. I like this style of boot...almost a combat-style boot. Lots of folks on here talking about the size issue, so I'll through in my two cents. I usually wear a size 10.5, and although lots of folks on here say that you need to order a full size smaller, that didn't seem right to me. So, I ordered a size 10. The boots fit perfectly. So, based on my experience, you'll want a half-size smaller than what you normally wear. Worked for me, anyway!

Date of experience: October 10, 2019
David G.
Argentina
1 review
0 helpful votes
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Well these and another pair
October 10, 2019

Well these and another pair (Xelement Lace and Buckle) arrived and they seem pretty good. By pretty good, I mean the following: 1. Appearance was good, no manufacturing defects found externally. Low grade leather and materials. 2. Fit was good. I wear a 10 WIDE, I ordered a 10 and they fit me very well right out of the box. No need FOR ME to order 1/2 size up or down as some have stated or recommended. 3. Durability can be commented on as I have only had them a week at this point. If I remember I will omment back after a few months or the first time they begin falling apart. 4. Price was good, but Xelement is a MADE IN CHINA product, so that's the immediate issue I was able to locate after purchasing. Cannot verify the below link no will I say it is 100% correct, but if you do your homework you will see this link getting them in your hands should confirm why they are so cheap:

http://bootedman.com/wiki/doku.php?id=xelement.review

QUOTE - "Xelement Boots are a brand of boots marketed by various off-market retailers (importers of cheap gear made in China). Styles of boots made: motorcycle boots. Value: Xelement boots present low value for the price paid. The boots are constructed of low-grade quality leather and materials. Xelement brand boots are made in China. The boots are made by mechanical methods and are not hand-made. Availability: Via licensed on-line vendors (that sell cheap, off-market gear).

Custom sizing: Not available. How to order: From websites that offer cheap boots and gear made for the masses, not for people who understand quality."

Date of experience: October 10, 2019
Stephanie M.
Argentina
1 review
0 helpful votes
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These boots are huge!! I
October 10, 2019

These boots are huge!! I wear an 8 1/2 or a 9. I read that these are big so I ordered an 8 but they are way too big. I even put in some insoles from my hiking boots and it helped but they were still too big. I had to return them on my own dime and that did not make me happy. It's a shame because they look like great boots.

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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I bought these gloves when
October 10, 2019

I bought these gloves when I bought my Jacket,and was extremely pleased with the quality and thickness.. I rode my Harley in 40 degree weather, and for the first time was'nt cold at any point !! I have finally found the place to get everything that I need to stay warm, and look COOL !! I will definitely be doing more buying from Leatherup !! Thanks Warren K

Date of experience: October 10, 2019
Mike X.
Argentina
1 review
0 helpful votes
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Order was recieved quicly and
October 10, 2019

Order was recieved quicly and accurate. The gloves fit nice and are very warm and comfotable.The only draw back is they are hard to fit over the sleeves on my jacket. Well worth the money.

Date of experience: October 10, 2019
Sandra L.
Argentina
1 review
0 helpful votes
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Gloves are warm, cuff could
October 10, 2019

Gloves are warm, cuff could be a little larger so it would be easier to fit over leather jacket.

Date of experience: October 10, 2019
Jim G.
Argentina
1 review
0 helpful votes
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Perfect fit, very comfortable, great
October 10, 2019

Perfect fit, very comfortable, great quality, and look GREAT! I absolutely LOVE these boots! Wore them all week at Daytona Bike Week, all day, every day, and they were comfy the whole time. Got a lot of compliments on the boots.

Date of experience: October 10, 2019
Richard W.
Argentina
1 review
0 helpful votes
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Well the style is very
October 10, 2019

Well the style is very nice and the price was great but the quality of the leather is not. I think they look cheap and will be returning them...just my opinion...sorry guys!

Date of experience: October 10, 2019
Karen Q.
Argentina
1 review
0 helpful votes
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could not have been better...
October 10, 2019

could not have been better... happy with chaps, jacket & gloves. will definatley reorder from you in the near future!!

Date of experience: October 10, 2019
Jason G.
Argentina
1 review
0 helpful votes
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Nice looking and warm, would
October 10, 2019

Nice looking and warm, would be a 5 Star if the cuffs were bigger it fits really tight going over cold weather jacket. I tried after returning home with just a leather jacket and it wasen't as tight. They will stay with my hog always JIC.

Date of experience: October 10, 2019
Jim A.
Argentina
1 review
0 helpful votes
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Exceptionally well made pair of
October 10, 2019

Exceptionally well made pair of gloves and the warmest and most managable pair I've ever owned. The rain covers tucked away in the zipper pockets was a complete surprise and even with the covers on a rider can manage all controls easily and safely.

Date of experience: October 10, 2019
Stephen E.
Argentina
1 review
0 helpful votes
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Gloves look good but the
October 10, 2019

Gloves look good but the left glove had a small tear

Date of experience: October 10, 2019
Melissa C.
Argentina
1 review
0 helpful votes
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I am a year round
October 10, 2019

I am a year round rider in Oklahoma City and these gloves are going to make those cold mornings a lot warmer. I definitely recommend these gloves. Received them a week after ordering, I will be shopping Leatherup.com again.

Date of experience: October 10, 2019
Scott B.
Argentina
1 review
0 helpful votes
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I had to wait a
October 10, 2019

I had to wait a long time for these to become available, but WOW was it worth it. They are so comfortable to wear and not at all bulky to move around on the handlebars with. A must for the serious rider.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States