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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kevin A.
Argentina
1 review
0 helpful votes
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i bought these boots for
October 10, 2019

i bought these boots for my husband and he is really happy with them ! his friends wanted to know where he got them. the size was right on and comfortable too !!!!!

Date of experience: October 10, 2019
Helen J.
Argentina
1 review
0 helpful votes
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love my boots, i have
October 10, 2019

love my boots, i have been wearing them from the day i got them. i put a pair of gel inserts in them and that made them very good to walk in they fit just great and i love the zipper and lace ups. all my other boots are pull on and them i can just put on and tie up and take off with no problem. i would buy a nother pair today if i needed to. it is snow on here and they keep my feet warm and they dont make them sweat and i like that. they fit great so but a pair and you want be sorry.

Date of experience: October 10, 2019
Sarah U.
Argentina
1 review
0 helpful votes
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great boot for the money...but
October 10, 2019

great boot for the money...but order small because i wear a 12 in every boot i have bought but had to return these for a 10 1/2...service was quick

Date of experience: October 10, 2019
Scott N.
Argentina
1 review
0 helpful votes
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I purchased these boots for
October 10, 2019

I purchased these boots for my husband's birthday in January so I hope they will be as comfortable as the rating say. They look great and the quality looks good as well but I'll have to wait for the final word from him in January.

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
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These are a great looking
October 10, 2019

These are a great looking boot and after a short time breaking in, they feel good. Order a little smaller...I typically wear a 10.5 to 11, but the 10 fits good with room for larger socks. I can't speak for waterproof-ness, but I can see them getting wet. For extended trips, I may throw in some gore-tex socks. They feel great riding. After a couple of times getting the laces just right, they go on and off fine with just the zipper.

Date of experience: October 10, 2019
Helen L.
Argentina
1 review
0 helpful votes
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Best boots I've ever bought,
October 10, 2019

Best boots I've ever bought, comfortable right out of the box no break in. I would highly recomend these boots. order one size smaller than normal they fit perfect thanks John from Kansas

Date of experience: October 10, 2019
Janet T.
Argentina
1 review
0 helpful votes
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These are some nice boots,
October 10, 2019

These are some nice boots, well made and fit like the boots given to me when i was in the the army. they should last for years.

orrin in mt

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
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These boots are the best
October 10, 2019

These boots are the best priced boots out of the three pairs I was comparing. The only thing different was the labeling (and the price). I normaly wear a size 8 shoe and I ordered a size 9 boot to start with but ended up returning it for a size 8. It fits great and very comfortable. It's a heavier boot than what I normaly wear (I do a lot of walking for work) so I can't wear it for every day use but they work great for riding, which is why I got them. They grip the road very nicely when I'm sitting at a stop. The other boots I was comparing were as high as $50 more. You can't beat the prices or the customer support. Leatherup.com is my only leather clothing shop, hands down.

S. Moon from Round Rock, Tx.

Date of experience: October 10, 2019
Steve C.
Argentina
1 review
0 helpful votes
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Excellant boots, great value. Quickly
October 10, 2019

Excellant boots, great value. Quickly delivered. Size ordered was the size I received and they fit well.

Date of experience: October 10, 2019
Anthony P.
Argentina
1 review
0 helpful votes
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These boots appear to be
October 10, 2019

These boots appear to be well made. They do run about 1/2 to one size large. I was initially sent the wrong boot, and rteturned them I then received the correct boot but the size was a bit large, evn though I ordred my normal size. I di not re-order to avoid paying shipping on another returm. I wanted them for bike riding but the toe is a little large to fit under the shifter. They do however, appear well constructed.

Date of experience: October 10, 2019
Margaret R.
Argentina
1 review
0 helpful votes
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Seem like pretty good boots.
October 10, 2019

Seem like pretty good boots. The size was quite a bit larger than expected but nothinga good pair of insolent didn't fix. Love that they have good ventilation.

Date of experience: October 10, 2019
Amy K.
Argentina
1 review
0 helpful votes
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Second pairr of xelement boots.
October 10, 2019

Second pairr of xelement boots. needed the second pair for long trips in case the first get wet. Awsome fit and comfortability. Sized right for a true fit. I am a 10 and 1/2 with most footwear and these fit perectly to the 10 and 1/2 size

Date of experience: October 10, 2019
Anna K.
Argentina
1 review
0 helpful votes
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Not true to size -
October 10, 2019

Not true to size - needed either a 1/2 or whole size smaller. Also, not thrilled with the fact that the soles mark up the floor.

Date of experience: October 10, 2019
James B.
Argentina
1 review
0 helpful votes
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Great price on a decent
October 10, 2019

Great price on a decent quality boot. I read everyone's reviews and went ahead and ordered a 1/2 size smaller than normal. Probably could have even gone a full size smaller. I like the style, you don't need to break these in

Date of experience: October 10, 2019
Michael Q.
Argentina
1 review
0 helpful votes
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Bought the boots fits great..no
October 10, 2019

Bought the boots fits great..no breaking in period at all zippers work great can even let them tied and still get them on and off

Date of experience: October 10, 2019
William H.
Argentina
1 review
0 helpful votes
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Nice boots, bought size smaller
October 10, 2019

Nice boots, bought size smaller fit great.Not heavy, feel good while walking .shipping was fast verry happy with boots.

Date of experience: October 10, 2019
Barbara C.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my dad and he loves them. He wears them all the time. Really worth the money and I will totally order from this website for future gifts for him.cause the delivery was fast and easy check out.

Date of experience: October 10, 2019
Janet A.
Argentina
1 review
0 helpful votes
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Leather was very soft and
October 10, 2019

Leather was very soft and comfortable. The zipper was a little stiff but I hope it will loosen up with use. I just bought a heavier bike and the traction and support from these boots was just what I needed.

Date of experience: October 10, 2019
Pamela J.
Argentina
1 review
0 helpful votes
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The boots are great quality
October 10, 2019

The boots are great quality the only problem I had when mine arrived is that the "X" on one boot was broken and hanging loose. I did not want to send mine back as they were on backorder and did not want to end up not receiving a pair and the price I paid. They fit great and are made of high quality materials. I would highly recommend these boots over styles twice their price.

Great product Xelement, just do a better inspection before you send them out.

Paul--WI

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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Awesome boots, but be sure
October 10, 2019

Awesome boots, but be sure to pay attention to the comments about adding insoles. Leatherup.com is the best.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States