Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Andrew B.
Argentina
1 review
0 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

Order one size up. It
October 10, 2019

Order one size up. It fits well, but I would like the sleeves to be a little longer. Nice shirt/jacket. I would recommend it

Date of experience: October 10, 2019
Angela O.
Argentina
1 review
0 helpful votes
Follow Angela O.
Unfollow Angela O.
Share Review
Report Review

I'm 5'`10" and 215 with
October 10, 2019

I'm 5'`10" and 215 with broad shoulders. I ordered the XL and it fits me very well. I love this shirt/light jacket. I plan to wear it while riding and socially. I would not hesitate to order this again and encourage anyone to order it it as well.

Date of experience: October 10, 2019
Anna E.
Argentina
1 review
0 helpful votes
Follow Anna E.
Unfollow Anna E.
Share Review
Report Review

I am 6' 1" weigh
October 10, 2019

I am 6' 1" weigh about 239 lbs. I purchased a 2XL. Shirt fits perfect although sleeves are just long enough. I normally wear a 36 or 37 sleeve length and this shirt just makes it to the bottom of my wrists. This does allow short gloves (to end of palm) to be worn without a problem and gauntlet gloves work perfect for cool weather. It is a nice shirt for riding if you need something more than a cotton shirt. I can fit two thin sweatshirts under my shirt which make cruising to 50 degrees pretty comfortable. Pick the right size and you can't go wrong with the price of this shirt!

Date of experience: October 10, 2019
Robert D.
Argentina
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

this shirt is exactly as
October 10, 2019

this shirt is exactly as described maybe even better heavy duty and size is what I wanted I ordered a 2x and it fits perfect I have bought quite a few leathers from leather up and well worth te money I spend at half or less then Harley Davidson prices quality leather thank you

Date of experience: October 10, 2019
Frank C.
Argentina
1 review
0 helpful votes
Follow Frank C.
Unfollow Frank C.
Share Review
Report Review

It is excellent as a
October 10, 2019

It is excellent as a light jacket, worn over a t-shirt. Sizing seems very close, perhaps just a very little small. The feel is soft and pliable. I really like the design - many compliments on the garment, even from non-riders. (wore to my class-reunion) It is well worth the price, especially at half off. If it came in brown I'd order another one.

Date of experience: October 10, 2019
Martha B.
Argentina
1 review
0 helpful votes
Follow Martha B.
Unfollow Martha B.
Share Review
Report Review

This shirt is very well
October 10, 2019

This shirt is very well made. It fits just perfect and the leather is an added bonus. Its just awesome

Date of experience: October 10, 2019
Barbara R.
Argentina
1 review
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Share Review
Report Review

Never really take the time
October 10, 2019

Never really take the time to rate a product but this one was worth doing! Very cool shirt. Fits well and true to size. I know I'll be wearing this for riding and socially.

Date of experience: October 10, 2019
Kathleen B.
Argentina
1 review
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Fit my son perfect except
October 10, 2019

Fit my son perfect except the sleeves were a little too long. Great quality and look and price!!!

Date of experience: October 10, 2019
Daniel K.
Argentina
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

I have several leather jackets
October 10, 2019

I have several leather jackets that cost 4 times as much as this leather shirt, I am 5'6", have a kind of beer belly, but I ordered a large and I could not ask for a better fit and the quality of this is far beyond the more expensive items that I have, I give this 5 STARS and 100% satisfaction....the customer service and speed of shipping can not be beat. I will be ordering other items again.

Date of experience: October 10, 2019
Sandra R.
Argentina
1 review
0 helpful votes
Follow Sandra R.
Unfollow Sandra R.
Share Review
Report Review

Ordered this for a Christmas
October 10, 2019

Ordered this for a Christmas present for my husband. He has wanted one since he borrowed his friend's down in Daytona at Bike Week. He is very pleased. Thank you!

Date of experience: October 10, 2019
Anthony X.
Argentina
1 review
0 helpful votes
Follow Anthony X.
Unfollow Anthony X.
Share Review
Report Review

This a great shirt!! The
October 10, 2019

This a great shirt!! The leather is super soft. The price is half of what other leather shirts cost. I would buy this shirt again.

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

Seems to be of good
October 10, 2019

Seems to be of good quality. Looks great. I had to go up one size above what I normally wear. Will have to see how it holds up in the wind as it is below 40 degrees now.

Date of experience: October 10, 2019
Anna Z.
Argentina
1 review
0 helpful votes
Follow Anna Z.
Unfollow Anna Z.
Share Review
Report Review

Very happy with the leather
October 10, 2019

Very happy with the leather shirt! It is soft and fits to size.

Great product!

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Share Review
Report Review

The shirt is soft, supple,
October 10, 2019

The shirt is soft, supple, and true to size in fit. Quality looks good, though I just got it yesterday. I put it on, and my wife exclaimed "wow! I want one," then she tried it on. Great job, Xelement. And Leatherup shipped the product promptly and it arrived sooner than expected. Very pleased.

Date of experience: October 10, 2019
Rebecca M.
Argentina
1 review
0 helpful votes
Follow Rebecca M.
Unfollow Rebecca M.
Share Review
Report Review

purchased this for my husband
October 10, 2019

purchased this for my husband for Christmas. He LOVES it. He wanted this leather shirt to use in lieu of his heavier leather jackets. The quality is top notch.

Date of experience: October 10, 2019
Jessica Q.
Argentina
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

Great experience. Ordered Friday, arrived
October 10, 2019

Great experience. Ordered Friday, arrived Monday morning. Great looking shirt, perfect fit and just right for those cool mornings when you need sleeves but not a jacket. Well done!!!

Date of experience: October 10, 2019
Shirley C.
Argentina
1 review
0 helpful votes
Follow Shirley C.
Unfollow Shirley C.
Share Review
Report Review

First leather shirt, DEFINITELY well
October 10, 2019

First leather shirt, DEFINITELY well worth it. Planning to buy another. The fit was perfect, and received many compliments.

Date of experience: October 10, 2019
Kevin X.
Argentina
1 review
0 helpful votes
Follow Kevin X.
Unfollow Kevin X.
Share Review
Report Review

Rob from Montana I am
October 10, 2019

Rob from Montana

I am 5'11" and 190lbs and got the Large. Fits well with a t-shirt or something heavier underneath. The buffalo hide is really soft and comfortable to wear. I wore it under a leather vest and noticed that the finish across one of the pockets got a little chafed by an interior zipper on the vest so something to keep in mind. I like the fit except for the sleeve length which should be 2" longer to fit right on the ride. The lining and the pockets are great, the snaps are cheap. All things considered would I buy it again? Yup.

Date of experience: October 10, 2019
Dan R.
Argentina
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Great fit and look. I
October 10, 2019

Great fit and look. I am 5'11" 150 lbs. and I bought the large because I like a loose fit. It fit as expected. I initially bought the XL and had to return it because it was way too large. The return/exchange process was easy and quick. I already broke it in with a heavy rainstorm and it kept me dry and looks even better now.

Date of experience: October 10, 2019
Helen U.
Argentina
1 review
0 helpful votes
Follow Helen U.
Unfollow Helen U.
Share Review
Report Review

This jacket looks and feels
October 10, 2019

This jacket looks and feels great! I have had it for a week or so and I have received numerous compliments. I ordered an extra large, I am 5" 7" and 230 pounds so I do have a bit of a belly. I have worn it riding and it is just snug enough not to balloon even using just the bottom 2 snaps.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States