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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love the leather shirt. The only complaint I have is that they have switched there shipping method from FedEx ground to FedEx smart postal. this just causes a huge delay in getting your product. If Leather up would just send by either USPS or FedEx or ups ground the delivery service would be a lot better. I don't really see how this can be cheaper unless the post office is giving ups and FedEx a super deal for performing the delivery service which by the way is the most expensive part of a parcel. also our tax dollars subsidize the post office and now appears FedEx and UPS.
Great item. My only (small) gripe is that it is more of a light jacket than a shirt. I was looking for something to wear when it is hot. This is too warm for that. But rating it as a light jacket, it gets five stars. Has a gun pocket, two pockets in the front, very warm.
This shirt is a Father's Day present. Dad will look sharp as he cruises through Father's Day on his bike in his new shirt!!!
Much better than expected, fits well, wears well, leather feels soft and supple and will certainly only get better with time. Durability remains to be seen but the shirt does appear to be well made.
Just order the pants and the shirt and reading the reviews of both of them really made me order mine. I can't wait to get mine. I ride all the time and I'm sure I'm going to like this. This makes my order complete. I got the helmet, the gloves, the shoes and now the shirt and pants. Looks like I'm good to go.
Greg
This is really more of a light jacket/shirt than a shirt, but I like it. Just a little lighter than my regular leather biker jacket, and better protection than my cloth Harley jacket too. Looks great especially with the fitted leather pants from LU. Cant beat the price, try elsewhere even on the web or eBay, and you will come back here, I did! Fast shipping as well, I am very happy.
Good material and workmanship, fit is slightly snug. Haven't ridden in adverse weather but it is warm. Well recommended. beats every other price match out there.
Excellent quality, look, & appears to have very durable construction. I am confident that I will get a lot of good use of this item.
Great quality and feels awesome. Once again, LeatherUp has surpassed my expectations!
I finally got one. It fits too. Man, will I ever look cool.
I like the Shirt but one of the Buffalo snaps on the cuff was not put in right and I can't snap it closed. I have called and talked to a Very Rude Lady there, she even said "Well what do you want me to do" I said replace the button with a new one and I would get a Leather Shop here to fix it. So far I haven't heard a Peep out of them.
Great looking, excellent fit , outstanding price ! Very pleased
i cant lie i dont ant to give this a 5 because of the shipping crap i went threw ut i love it it fits great
Fit is great, I wear an XL shirt, and this has plenty or room under it for a hooded sweatshirt. Didn't know there was a gun pocket in it, not advertised as having one, so that was a bonus. Love this shirt. Breaking in and becoming very comfortable. Not a cold weather shirt, but cool weather if's perfect1
Quality leather great fit I use it like a lite jacket Keeps you warm on the in between weather days
I bought this shirt for cool weather spring and fall riding to wear with the men's leather pants. I am well pleased with both. I like my riding gear relaxed and so I bought two sizes up and am thrilled. I often take 8 hour rides. I am just back from a long tour of the south, started in coastal NC, rode to Orlando, then Ft. Walton Beach, then Cape Coral before returning to Coastal, NC. Great gear for the ride.
I absolutely love this shirt! But to be clear, this is a jacket/shirt. The jacket part is it's fully lined, has a gun pocket and other inside pockets. It also has hidden hand pockets that snap closed, which is a great added feature. The shirt part is it's light weight and feels great. I love the detail with the Buffalo buttons. I have worn it a few times now as a jacket and love the way it looks, feels and smells. I have also worn it riding and it was great with the snap down collar. My only issue with it.. is I wish it was cut more like a riding jacket that doesn't have the sleeves pull back like a shirt does. Don't get me wrong.. the sleeves are actually very long, almost too long, which I LOVE. But even with the length, it pulls back and rides just behind my wrists.. which is totally fine, but I just wish I didn't pull back like my other riding jackets. But I'm not knocking the shirt at all because of what I wish it did. It's a fantastic shirt and I'll wear it out anytime and while riding. Such a great price for a great shirt. I found one down the street at a leather shop that didn't have all the features for $160. This is a steal at $100 and with a repeat buyer code I got it 10% cheaper... BOOM! I'm 6'-1" 198lbs and bought the Large. It fits AWESOME!
Fits great and looks good. but the leather feels very thin. I have never had buffalo leather so I have nothing to compare to. So we will see if it will hold up in weather.
This is a very high quality light jacket or it can be worn tucked in as a shirt,!! Beautiful finish and butter soft like lambskin leather.. I love wearing it
More of a light weight leather jacket for me a first time motorcycle rider. I get so many awesome compliments on how good I look in it. Looks great and feels great for only ninety bucks after all the discounts, taxes, price alterations. I am around 250 and 6'2" got 3x fits so comfortably I slept with it on one night when I got home late and just plopped onto the bed.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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