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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Patricia N.
Argentina
1 review
0 helpful votes
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Supple texture, beautiful looking, normally
October 10, 2019

Supple texture, beautiful looking, normally an X large wearer the 2x fits perfect, quality looks good, ce stays in place, pleased with item.

Date of experience: October 10, 2019
Betty V.
Argentina
1 review
0 helpful votes
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Nice jacket for the bucks.
October 10, 2019

Nice jacket for the bucks. Very heavy. I'm 5' 10" 205 lbs. Ordered a 2x...good overall fit except for the sleeves. Its designed for the Jolly Green Giant. Of course you want some length when riding, but...good grief. If the jacket wasn't as nice as it is, I'd return it. I'm going to see about getting some alterations on the sleeves. No idea what that's going to cost. Might be something to consider before purchasing. Hey, its hard to buy clothes in the store sometimes...on line, well.........

Date of experience: October 10, 2019
Thomas V.
Argentina
1 review
0 helpful votes
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Very nice jacket, great fit,
October 10, 2019

Very nice jacket, great fit, and this jacket is made well.

Date of experience: October 10, 2019
Nick L.
Argentina
1 review
0 helpful votes
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Well made, a bit thin
October 10, 2019

Well made, a bit thin but it makes a good summer jacket with the liner and pads out. I love the color and finish but the sleeves are a bit long but not bad(I have long arms and usually can't find long sleeve shirts that fit my arm length) if I had apes on my bike it wouldn't be a problem but on a cafe bike it bunches at the wrist.

Date of experience: October 10, 2019
Maria J.
Argentina
1 review
0 helpful votes
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This is the best motorcycle
October 10, 2019

This is the best motorcycle jacket I have ever purchased. What else is there to say? The quality is unsurpassed, and I will get a lot of great miles with this one. The fit is perfect, and the liner is very warm. I will probably keep it out unless I have to ride on a really cold day. The leather is beautiful, consistent and very heavy, not light and flimsy. This is important to me while riding.

Date of experience: October 10, 2019
Nancy N.
Argentina
1 review
0 helpful votes
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Wow. Just wow. This is
October 10, 2019

Wow. Just wow. This is a very high quality jacket, seams and stitching and attention to detail are second to none. And it has all the extra pockets, real belt and shoulder epaulets that a genuine retro jacket should have. Although I chose to remove the slip in pads, it is nice to know they can be slipped back in. The jacket leather material itself is high quality leather grain, and should afford ample protection. The jacket arrived from California quickly, tracking was provided and even the return label should I want to return it. Which will NOT happen. I put this one one, and it fit beautifully well. Simply a well made, quickly shipped item and I could not be happier with this order. I would definitely order from Leather-Up again. Great stuff!

Date of experience: October 10, 2019
Adam K.
Argentina
1 review
0 helpful votes
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They need to make a
October 10, 2019

They need to make a jacket in tall OK for short fat guys but fair lacking for us tall fat guys!

Date of experience: October 10, 2019
Donna X.
Argentina
1 review
0 helpful votes
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I ordered on a weekend,
October 10, 2019

I ordered on a weekend, by the following Friday the jackets had arrived. Not bad seeing as im in deepest darkest England!

They are gorgeous jackets, nice and soft but at the same time you can feel the protection. Length in the arms is good, they seem to be longer in the arms and 'shorter' in the length which is actually really good. The tassles on the side make adjustment easy.

This isnt the first time ive ordered with leather up and it will definatly the last, ive been recommending them to people over here as well!

Date of experience: October 10, 2019
Betty L.
Argentina
1 review
0 helpful votes
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Delivery was very quick and
October 10, 2019

Delivery was very quick and the jacket was heavy duty leather but still flexible. I wear large in all other jackets but got XL(I'm 5'7" 180#) with the advice of cust. serv. Frank. Thanks Frank, he has a very good knowledge of Leather up products and is very helpful when you're in the middle of a decision. Haven't worn the jacket much because of really nice weather however it seems to be of good quality and pretty cool looking. The sleeves are narrow and on the long but happy with the purchase. I'm getting the same jacket in black!!! Safe riding!!!

Date of experience: October 10, 2019
Joe Y.
Argentina
1 review
0 helpful votes
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LOVE, LOVE, LOVE THESE BOOTS!!!
October 10, 2019

LOVE, LOVE, LOVE THESE BOOTS!!! I wear a 9 1/2 and that is what I ordered. They fit nice with a not too thick sock. The leather is beautiful, quality awesome and they look so much more expensive than Leather Up price. Not only will I wear these riding, I will wear them for everyday dressing.

Date of experience: October 10, 2019
Maria P.
Argentina
1 review
0 helpful votes
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Got this jacket the other
October 10, 2019

Got this jacket the other day and was surprised at how well made it seemed to be. Very heavy and fit just right. Waiting for the temp to drop here to really put it to the test. I would have liked it to be a darker shade of brown, but I am pleased with it overall.

Date of experience: October 10, 2019
Stephanie L.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a gift for my son and he loved it. The leather is really good quality and the brown makes this a unique riding jacket. He loved the zip out lining feature. Very well constructed. I would recommend this jacket to anyone.

Date of experience: October 10, 2019
Paul W.
Argentina
1 review
0 helpful votes
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Had to exchange for 1/2
October 10, 2019

Had to exchange for 1/2 smaller size ... easily done, and I LOVE the boots. Get compliments even when I'm just walking to or from the bike, and they are easy to ride in. My "dress" riding boots that I can also wear at work. Comfortable even with the high heel.

Date of experience: October 10, 2019
Patricia H.
Argentina
1 review
0 helpful votes
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Awesome boots! The boots are
October 10, 2019

Awesome boots! The boots are stylish and modern, like boots you'd buy from Nordstrom or Macys only more affordable! They are so comfortable to walk in. I don't think I've worn a more comfortable boot that had a heel and gave some height. Plenty of support and cushion in them. I feel they fit true to size. The quality of these boots for the price is well worth it!

Date of experience: October 10, 2019
Sarah W.
Argentina
1 review
0 helpful votes
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Had to exchange for 1/2
October 10, 2019

Had to exchange for 1/2 size larger. No hassle, problem free exchange as LeatherUp is known for. Excellent quality and great price.......................as always.

Date of experience: October 10, 2019
Diane C.
Argentina
1 review
0 helpful votes
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Stylish and functional! I will
October 10, 2019

Stylish and functional! I will wear these on the motorcycle and out with other outifts! Love it!! I bought a 7 and needed a 7 1/2 but sizes are always hard to figure out when you buy online. Im returned my boots and within a few days they already shipped the new size out!! Very impressed and will definately be ordering from LeatherUp for future orders!! Thank You!!!

Date of experience: October 10, 2019
Joseph Z.
Argentina
1 review
0 helpful votes
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I really love this boots.
October 10, 2019

I really love this boots. They are both elegant and very comfortble. I am very pleased, and I recommend your shop to all my friends.

Date of experience: October 10, 2019
Jay S.
Argentina
1 review
0 helpful votes
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My fiance loves these boots!
October 10, 2019

My fiance loves these boots! She says they are stylish and feminine and so comfortable it's like walking on a cloud! True to size too!

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
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I was actually looking for
October 10, 2019

I was actually looking for other style, but my size was not available and I ordered these boots instead. Should say that I never ordered shoes online since it's hard to get anything that fits right. After reading reviews and talking to friends who ordered from this site previously, I decided to risk it. I am very happy I made that decision. Boots look great, fit just right and right to the size with room for heavier socks. Very comfy as well. I wear hills regularly and couldn't find stylish motorcycle boots with hills anywhere else and with reasonable price. Thank you.

If I figure out my sizes for other items that I need I may order here again. Definitely recommend to others.

Date of experience: October 10, 2019
David V.
Argentina
1 review
0 helpful votes
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Love these boots. Fit is
October 10, 2019

Love these boots. Fit is good. Very comfortable. GREAT price!!! Quick delivery. I am a returning and satisfied customer of LeatherUp. Just received my new "Pink Ribbon Riders" helmet and am very happy with that too. I'm ready to ride in style!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States