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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Steven M.
Argentina
1 review
0 helpful votes
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Very good quality. Gloves saved
October 10, 2019

Very good quality. Gloves saved my hands, 1 week after receiving them, I went down on slippery pavement. They withstood the road surface and came through with out a blemish.

Date of experience: October 10, 2019
Dave Z.
Argentina
1 review
0 helpful votes
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NOT WATERPROOF Advertised as having
October 10, 2019

NOT WATERPROOF

Advertised as having "Breathable Waterproof Lining". This is false. The palm side is unlined, and the outer side is lined with a layer of foam and fabric. But there's no membrane or other waterproof lining.

That said, it's not bad for a lightweight glove. The thin leather may offer less crash protection than most gloves.

Date of experience: October 10, 2019
Steven T.
Argentina
1 review
0 helpful votes
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Seem to be great bargain.
October 10, 2019

Seem to be great bargain. Just returned from 600 mile trip in hot weather. Only complaint is that the placement of the stitching on the palm resulted in a sore spot on my throttle hand. Perhaps more riding and a callous will resolve.

Date of experience: October 10, 2019
Michelle S.
Argentina
1 review
0 helpful votes
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Great Jacket. I am 5'11"
October 10, 2019

Great Jacket. I am 5'11" - 205 lbs. an XL fit me well. Very happy.

Date of experience: October 10, 2019
Susan K.
Argentina
1 review
0 helpful votes
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I ordered this Jacket on
October 10, 2019

I ordered this Jacket on looks alone. When I recieved it I was surprised at the quality of the Jacket and for the price it could not be beat. I had to return the Jacket because it was missing one of the shoulder armor pads and one of the seams in the shoulder was not stiched at all. I must say that the return of the jacket was painless and the customer service was great. I have just recieved notice that my replacment jacket has arrived at my home. This was the fastest turn around time of anything that I ahve odered and had to exchange. Thank you LeatherUp.com I will post another review after inspecting my replacment jacket.

Date of experience: October 10, 2019
Daniel V.
Argentina
1 review
0 helpful votes
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Nice and heavy!! Love it.
October 10, 2019

Nice and heavy!! Love it. The only 2 things I would change is the belt is to long, I am at the last hole but if I was alrger then I wouldn't be able to zip it up, the other is the leather that spans the space between the zippers in the sleeve is to thick when I have it on and zip up the sleeve cuff the thick leather bunches up a bit, it will get better as I wear it more but thin would work well in that spot.

Date of experience: October 10, 2019
Sandra G.
Argentina
1 review
0 helpful votes
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Great jacket. Comfortable. The soft
October 10, 2019

Great jacket. Comfortable. The soft armor in the elbows and shoulders looks quality. Definitely a badass looking jacket.

Date of experience: October 10, 2019
Rebecca F.
Argentina
1 review
0 helpful votes
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just had a minor accident
October 10, 2019

just had a minor accident while wearing this jacket the sholder pads hepled but trhe elbow pads not so much

Date of experience: October 10, 2019
Steven A.
Argentina
1 review
0 helpful votes
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excellent jacket for the money,
October 10, 2019

excellent jacket for the money, very pleased the belt is a little long but easy to shorten, you have a new customer thanks David

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
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Jacket built the old school
October 10, 2019

Jacket built the old school way. No cheap leather here. Follow there fitting instructions and it is like a second skin. No complaints...just compliments. A

Date of experience: October 10, 2019
James W.
Argentina
1 review
0 helpful votes
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came in yesterday !!! fit
October 10, 2019

came in yesterday !!! fit is perfect !! this is the third iteam ive bought from here ! perfect ! i will buy all my stuff here ! i know somthin might have to go back but im good

Date of experience: October 10, 2019
Pamela Q.
Argentina
1 review
0 helpful votes
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If one thing needed to
October 10, 2019

If one thing needed to be changed it would be the inside pocket that has one snap, IT SHOULD BE A ZIPPER like the other inside pocket, when I lean over the stuff in the snap pocket falls out if the front is not zipped up. Other than that it is great, the sleeve length is perfect for when I reach for my handle bars.

Date of experience: October 10, 2019
Alex T.
Argentina
1 review
0 helpful votes
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like everthing about the jacket
October 10, 2019

like everthing about the jacket except the belt. the belt is junk in less then a week the gromuets in the belt are coming out everthing else about the jacket is great.

Date of experience: October 10, 2019
Mark G.
Argentina
1 review
0 helpful votes
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I'm a 52" chest and
October 10, 2019

I'm a 52" chest and 44" waist. This jacket in 5X fits perfectly and leaves room for layering in the winter. Very good quality leather and the armor is not cumbersome.

Date of experience: October 10, 2019
Helen Q.
Argentina
1 review
0 helpful votes
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This was my first order
October 10, 2019

This was my first order from leatherup.com, and I gotta say....WOW. I LOVE this jacket. Its so detailed, and finely crafted, I was very impressed. First of all, about a year back I bought a similar looking jacket from my local mall (non armored, pure cosmetic only) and this was $20 dollars cheaper, made in AMERICA, and just so much better quality. Its not stiff at all, feels great. Right now its over 100 in SoCal, and I dont give a damn, I want to wear this thing! Since im only thirty min from LA, I got this jacket in about a day lol. Thanks Leatherup for the awesome jacket, you have a repeat customer, and Ill definitely spread the word.

Date of experience: October 10, 2019
Chris G.
Argentina
1 review
0 helpful votes
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This is a great jacket
October 10, 2019

This is a great jacket for the price. Fits perfect and the buffalo leather is much softer than high priced horsehide.

Date of experience: October 10, 2019
Margaret Y.
Argentina
1 review
0 helpful votes
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Leather Up! You rock, The
October 10, 2019

Leather Up! You rock, The jacket is awesome fits nicely but still has plenty of room to layer, but I must say that your service far surpasses that. My original order came in and it was to small and not as I expected and I exchanged it for this jacket. Not only was the exchange quick you even paid for Saturday delivery and didn't even charge me the 10.00 difference in the jackets. You've got my business!

Date of experience: October 10, 2019
Joe Q.
Argentina
1 review
0 helpful votes
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I was pleasantly surprised by
October 10, 2019

I was pleasantly surprised by the quality and workmanship of this jacket. I will definately be buying more gear from here & will recommend this site to all my friends.

Date of experience: October 10, 2019
Joe Q.
Argentina
1 review
0 helpful votes
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I a good coat ,
October 10, 2019

I a good coat , it fits well although i have lost wieght i rekon a bit big however in the cold weather rideing gonna have more cloths on, its nice and thick and does well, only one thing i noticed i wish it had is a snap or velcro where the coat folds after zipped up all the way tp block some more wind easy fix though for the price you cant beat it,

i had purchased a xelime\nt jacket last year not leather it was ok but wasnt leather and i tossed it over my bike while riding one night on the side of the road and next thing i know it burn a hole in the arm so i wont have anything but leather again,

my old leather is too small for me these days is why i had to buy this new one , and im very pleased i did, these seem to be quality coats and the price is not bad at all , you cant go wrong if you need a good coat and not into logos etc , you get a good price for the quailty you get ,

Date of experience: October 10, 2019
Dorothy G.
Argentina
1 review
0 helpful votes
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Great Jacket for the price.
October 10, 2019

Great Jacket for the price. Very well made and heavy duty. But what were they thinking with the belt? Waaaayyyyy too long. Going to remove the buckle and shorten it up at least 6 inches.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States