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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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5'-9" 175-lbs, 32 waist. Medium fits great. I was concerned about everyone saying go up a size as I don't like a lot of flapping or loose fitting items. Super impressed with the weight, quality of the jacket, fit, etc. Looks great, comfy. I got this sweet jacket, a rain suit and an extra $200 in my pocket versus paying $450 at the HD shop for just a jacket.
Great jacket for the price! I mistakenly ordered my normal size and had to send back for a size larger.
Very fast shipping. Great quality in both material and workmanship.
I did remove the elbow armor as it didn't feel comfortable. May try putting it back in after I get the jacket broken in.
I have already put boots, chaps and leather pants in a wish list for my wife to get me for Christmas.
Leather Up has a very happy customer here.
Love this jacket , true motorcycle jacket very heavy leather . I mean heavy , as much a as 3 regular leather coats . Will feel safer if I go down , for sure . Reviews very helpful do to sizes . I 'm 6-2, 270 pounds and glad I bought 5 XL . I bought 2 sizes bigger than I would of because of reading reviews . Jacket fits like a motorcycle should fit .
Incredible value for the price. This jacket is very well made and looks and feels great. I'm 6'6" (about 350 lbs) and have a large belly, so finding any article of clothing that fits is difficult to say the least. I like to wear 4xl t-shirts because I don't care for a tight fit, so I ordered this jacket in 5xl. Sleeve length and shoulder fit were perfect, is a little tight in the gut but that's me, not the jacket. Length was near perfect, I'd say it falls maybe less than an inch short but again that is me as this jacket is a regular fit and not a 'tall' fit. I did have to remove the liner and armor to achieve a comfortable fit. No fault of the jacket or the sizing, I'm just fat and I accept it. This is a great jacket and the price is incredible. Very pleased with it and the service received from Leatherup.
A great value at this price. Does fit snug for size. So larger guys may need to size up. Seems well made and looks good on.
Great jacket at a great price.Can't wait to wear it here in Pa on the road
I like my jackets to fit a bit loose so I bought the 4xl even though I usually wear a xl-2xl shirt. a 3xl probably would have been a perfect fit just wearing a regular shirt. This 4xl will let me wear a heavy/sweat shirt and still be comfortable without being tight. I would recommend leatherup/this jacket to anyone interested in a purchase.
Great Jacket! All the features I was looking for at a great price. I found it fit true to my size. I may be on the low end for the size I wear. Bought the same size as my fabric jacket. Nice weight of leather and armor is comfortable. Not riding now because of weather; can't weight for spring!
It is a great jacket. It think it fits more snug than necessary and you really need at least one size up. I wear a 2XL and had to return it and get the 3XL. BUt a great jacket.
2 drawbacks, no ventilation in the front and the front zipper is very stiff, hard to open and close. other than that it looks great and is probably quite durable
Great jacket for the money.. I was a little worried about the fit after reading several reviews...I'm 6' and 175 lbs ordered a Large and it fits great. Heavy jacket , the zip out lining and vents will be nice when it gets hot.
love the jacket only issue is size is off by 2 as in if you wear a 1xl order a 3xl beyond that they are a nice jacket with a nice weight to them
Great jacket for the money! I had to return it twice because of wrong size(completely my fault) and they were awesome about doing the exchanges quickly and with no hassle!
I bought this for my boyfriend and it fit perfectly. I also liked that it was a matte finish leather instead of the shiny leather most other jackets are made of. He likes to ride all year round so the removable liner was perfect. The sale price was great and shipping was fast, really pleased with this purchase.
A very nice jacket worth much more than it cost. I don't like the cuffs but other than that it is a very nice well padded jacket. Matte finish is cool. A nicer jacket than my friends jacket he paid $370 for at the HD shop. Don't be afraid buy one.
Wow what a great jacket wore it fisrt day keep me warm and was a great fit except the cuffs same jacket would cost a lot more any where else Buy one you wont be sorry.
Wasn't sure what to expect when a leather jacket is only $140, but WOW very impressed with it! The leather is much heavier than expected, which is great but also means it is a bit stiff until i break it in. I am 6 ft and 205 athletic (mostly shoulders), and it fits a little big in the middle of it, I have a 34 in waist. However, I think the large would probably be too tight. I love how it looks, very nice leather, the room it is in stinks of glorious leather. The vents don't do a ton for airflow but I may get a mesh jacket for warmer weather. Overall extremely happy with this jacket being my first purchase from LU, will be looking for a jacket for my wife soon.
Fast shipment, great quality. Just the right size, not too small, not too big for sunglasses and gloves.
This is a fantastic jacket for the price. The leather is heavy and the armor is about as substantial as I was hoping. The vents and pockets work perfectly. My only gripe is with the main zipper (a YKK) - I've had trouble getting it to start zipping when putting the jacket on. With a little necessary finesse I've managed to get it to zip every time, but sometimes I worry for a second or two before it catches. I've had the jacket for a few weeks, and the zipper seems to get easier as it breaks in.
I am 6'4" and 210 lbs.; the XL fits my frame nicely when I use the side adjusters to significantly "skinny" the jacket.
Great purchase.
Just received it and it exceeded my expectations in quality and appearance. You can pay more, but why? Plenty of room and the side pockets are roomy. Easy attachment. A bargain you shouldn't miss!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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