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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Donna K.
Argentina
1 review
0 helpful votes
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Really cool-looking boots and sturdy
October 10, 2019

Really cool-looking boots and sturdy as well. These were a Valentine's gift to my boyfriend and i was really happy at how quickly they were delivered. This is my second order from leatherup in only a couple of months, and both times i was completely satisfied--keep up the great work!

Date of experience: October 10, 2019
Ruth Q.
Argentina
1 review
0 helpful votes
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These boots are a great
October 10, 2019

These boots are a great value. I would recommend them to anybody. They are sturdy and well made. Real fast shipping from LeatherUp to! Thanks LeatherUp for the great service.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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Very high quality boot for
October 10, 2019

Very high quality boot for the price. Albeit this, they run LOOSE...read on. I usually wear a 10.5 wide, sometimes 11 regular to wide. I got the 10.5 (regular I assume) and I was swimming in them. First, I had to make an extra hole on the ankle straps to tighten up. I suggest keeping the calf strap loose so you can get in and out of them easily, and with less wear on the leather (but these sons-a-guns are heavy duty...craftsman wise and literally). Next, I bought some gel insoles to stack on-top of the stock insoles. That provided a more filling feeling, yes, but elevating my foot too much and made my heel slip when walking. The stock insole IS removable however (which is a rare quality in this price range) - so I might just take the gels and the stock insoles out and buy one 'tall' arch support insole to make a good snug fit. Understand, with these types of boots (engineer / harness / executioner) you have to kinda 'tailor' them to your feet. But once you do, you're golden for YEARS in them. It's worth it, especially considering you're getting a boot for more than half off Xelement's normal $160 price, even after shipping. On shipping....FAST! Thanks leatherup - I'll be back...

Date of experience: October 10, 2019
Jim B.
Argentina
1 review
0 helpful votes
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Good quality boot. Priced the
October 10, 2019

Good quality boot. Priced the same boot at other places at close to twice the price. Put a gel insole in for more comfort although was good without it. Have since ordered more stuff fromLeatherup and will come back again.

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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These boots took a couple
October 10, 2019

These boots took a couple days to break in but once, they loosened a bit, they fit great. Great Quality for the price.

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
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The boots wear well. At
October 10, 2019

The boots wear well. At the size for my feet (big), they don't come in half sizes. I got the larger size and wear thick hiking socks from REI. Fast delivery and good follow up! So satisfied with the service, I bought a leather motorcycle jacket a week later.

Date of experience: October 10, 2019
David S.
Argentina
1 review
0 helpful votes
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These boots are the best
October 10, 2019

These boots are the best for the money! Solid footing on the ground when riding my motorcycle. Very comfortable.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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Boot runs just a tad
October 10, 2019

Boot runs just a tad large.....had to punch another hole in side ankle strap. Other than that, very satisfied. Will do business in the future. Thanks!

Date of experience: October 10, 2019
Ruth M.
Argentina
1 review
0 helpful votes
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Ordered them for a friend
October 10, 2019

Ordered them for a friend with hard to fit big feet, he is totally satisfied with them, and the price and promptness of delivery...

Date of experience: October 10, 2019
William N.
Argentina
1 review
0 helpful votes
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I have a hard time
October 10, 2019

I have a hard time finding boots that fit!! I got them in this week. Road all day saterday. Boots felt good. A little big A pair of insouls will take care of that. As far as the price I saw them at the flee market for 64.99

Date of experience: October 10, 2019
Steven V.
Argentina
2 reviews
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my husband and he loved it! He said it fits great and he looks hot in them. With such a great price, I plan on buying them in brown for him.

Date of experience: October 10, 2019
Nick S.
Argentina
1 review
0 helpful votes
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true to size, but loose
October 10, 2019

true to size, but loose in the ankle area. slips when walking.

Date of experience: October 10, 2019
Ruth E.
Argentina
1 review
0 helpful votes
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Needed EE size boot. This
October 10, 2019

Needed EE size boot. This boot was very comfortable.

Date of experience: October 10, 2019
Carol F.
Argentina
1 review
0 helpful votes
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Great boot for the price,
October 10, 2019

Great boot for the price, and very comfortable, I had to put a soft insole in to them to make them fit more snug the boots seemed a little bit larger in the heel than what I'm used too but over all high quality at a very good price.

Date of experience: October 10, 2019
Brian X.
Argentina
1 review
0 helpful votes
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boots are killer. very comfortable
October 10, 2019

boots are killer. very comfortable from the get go. these are my boots for life. had to get a back up pair, wore the soles off my first pair.

Date of experience: October 10, 2019
Charles S.
Argentina
1 review
0 helpful votes
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Hi, the boots are 5star
October 10, 2019

Hi, the boots are 5star all the way ! price, service & delivery are all that you claim. I am going to order a vest today with the confidence it will be just as advertised. You guys rock!! Hammerheadrpr boston ma.

Date of experience: October 10, 2019
Helen E.
Argentina
1 review
0 helpful votes
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I ordered 12EE because I
October 10, 2019

I ordered 12EE because I wear a 12 wide in my Ariat cowboy boots-the engineers are a little snug but think as they wear they will loosen up. Seems to be a good value for the money.

My biggest problem w/ the order was FEDEX ground...I orderd on Sunday, I got conformation from Leather-up that my boots were to be shipped on Monday-FEDEX didn't pick them up for 2 days! When all was said and done it took my boots 8 days to get here...a little disappointing after hearing other reviews saying how fast stuff normally arrived. If you need something right away, you might want to plan accordingly.

Date of experience: October 10, 2019
Helen Z.
Argentina
1 review
0 helpful votes
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Nice boots. Supple leather and
October 10, 2019

Nice boots. Supple leather and fit well. Looking forward to a lot of use. Pre-geezer age and loving it, but on social security so funds are limited. Nice to find great boots at a great price

Date of experience: October 10, 2019
Ben C.
Argentina
1 review
0 helpful votes
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This is a top quality
October 10, 2019

This is a top quality boot. The fit runs just a little bigger than what I would normally wear but two pairs of socks takes care of that. I don't think you could buy a better boot for this price.

Date of experience: October 10, 2019
Kathleen Z.
Argentina
1 review
0 helpful votes
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Solid, comfortable boot. Broke in
October 10, 2019

Solid, comfortable boot. Broke in really quickly. Quite narrow, but true to size. Wish the buckles and straps were a little sturdier and tighter.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States