Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great boot for the price, and very comfortable. Put a soft insole in to make them fit more snug. Size was right on. Have bought several items now including jackets, chaps, touring bag and gloves and I'm extremely pleased with everything ! Good job again Leatherup !
CC
SE Idaho
I'm very impressed. Delivery was speedy and accurate (unlike some other sites I've dealt with recently). Comfort is quite reaosnable for someone who previously wore tennis shoes or sandals. Could you use one more hole on the top strap, but that is easily fixed. Thanks! I'll definitely be back for more product from this vendor.
The boots are great!! they took about a week to break in and really feel good and after that they were the best boots that i have baught. great value and excellent quality
These boots are excellent. Very little break-in period and comfortable fit from the start. I used to buy the ultra light boots, but these are a very good replacement since the ultra lights are out of production. Very good quality.
Seems to be of very good quality. Thick yet soft leather. Nice style. Would also reccomend a soft insole in summer to improve fit with thin socks. In winter with really thick socks should work just fine.
Just got these boots about three hours ago. I've been wearing them since I opened the box to try to break them in. I'm very hard to fit in a boot. Some boots this tall I can't even get my foot in. (Even when they are the correct size). I also have a large calf. The adjustment at the top of these boots make for easy on and off and they aren't too tight at the calf. I wear a 10 1/2 wide so I ordered the 10 1/2 EE and they are perfect. By the way. These boots already feel great so breaking in really isn't necessary. Thanks LeatherUp for all the great products. Jim Louisville, Ky.
I am very Pleased with the quality of the boots. They fit very good.
thank you
Nice wide toe box. Much thicker leather than my Dingo Harness boots. Had to make a extra hole in the belt to keep my heel from sliding. Added a better set of insoles and now they are pretty comfy. Good boot for the money.
Todd in VA
Great boots, The wide size fits a little lose in the heel but is easily fix. made well great price.
The boots were to big for me even though I ordered the same as the shoe size I wear. They look like a nice boot, albeit a bit more like some rain boots up close. I'm sure they are great, but I had to return them.
Iam the bootman as my wife calls me :) I just got my boot today what a awesome boot ,they came in with in lees than five days the fit is right on and they look great .and the price can not be beat I love these boots even the wife said they are cool .Best boot for the price.
Length was correct, but they are very tall in the foot, and they were sloppy on my feet. I fixed it with a set of added insoles. Very rugged boot without the leather being too stiff. Broke in in about an afternoon.
I like my boots,great fit and quality. This is my second pair,one for work one for riding.
Boots were as described. The fit was good as well.
I was very pleased with these boots. The quality was as good or better than any I looked at in the stores. The size was exact and the service from LeatherUp was excellent.
Don Andrews Colville, WA
Riviewer : Joe Tampa, Fl.
Great boot, very comfortable. I had to order a 1/2 size smaller. The exchange process works very well with no hassel. I intend on ordering all my leather products from Leather Up. Good job.
The boots are perfect, broke in on 1 day. they are high quality. Fast shipping too.
Peace, boB
Great boot especially for the price. Very comfortable. Looks good and very durable. Quick shipping. DEFINITELY a good value.
Originally I had ordered the steel toed version and needed to return and change then for this model (which is the same without the steel toe)...that process went very well and now I am enjoying this product which is of fine quality and very well priced. Thank you.
I had been looking for engineer boots for quite some time, and although there are many different styles and options on the market I wasn't sold until I found these boots listed on Leatherup! I did have to exchange them for a half size bigger and the fit was almost perfect. I added a soft insert and they fit even more comfortably. Being a slim guy I wasn't sure if I would like the loose calf on them but the foot is nice and snug in the boot. They move a little up the top but it doesn't feel like you could kick it off your foot. That is the style of the boot to be loose at the top. The leather is high quality and they look really sharp. 100% satisfaction and a price you can't beat for the quality you receive. They could easily charge double for the boots and it wouldn't be ridiculous for the quality you get. I will be ordering again and again for all my leather/biking needs.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

