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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Lisa C.
Argentina
1 review
0 helpful votes
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Overall this is a really
October 10, 2019

Overall this is a really good jacket. It is a very heavy and thick jacket. if you are looking for soft leather and easy movement then this is not the jacket for you. This jacket feels as if it can really take a pounding. Hope it doesnt happen but if I ever hit the road or anything else this jacket feels as though it will protect my torso. If by chance you ever wear this jacket in a car you will not enjoy the fit. The lower back padding pushes the collar half way up your head. It is a pretty warm jacket but you will definitely need some other cold protection in 40 degrees and colder. my only real problem with this jacket is with the fit. if you wear a 1x-2X because of a rounder belly, you will need to size it way up for comfort. I wear a 1x-2x because of a beer gut and had to get a 5x to be comfortable and not having it fit too tight around my keg. The price on this jacket is great as long as you dont get the wrong size and have to return it. a $50 dollar return shipping cost sucks. remember when sizing that it only covers the chest and the waist...not the higher beer gut so if you are built more on the round side size up to be on the safe side because there is not much give in the leather.

Date of experience: October 10, 2019
Brenda Y.
Argentina
1 review
0 helpful votes
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This has been the best
October 10, 2019

This has been the best choice I've ever made. This is the best jacket I've ever owned as a 20 year motorcyclist. And without a doubt the best jacket for the money. I ride a sports bikes and as a bigger dude. I couldn't stand the sizing options that the big name brands offered, not to mention the pricing. This is a heavyweight leather jacket that fits nicely (4X) and feels great, so great that I've worn it when I'm not even riding the motorcycle. When people ask me where to get one, I almost don't want to tell them cause I'm afraid if I do they may be discontinued when if I ever need another! LOL! This price is unbeatable for the quality that X-element provides. Zippers are heavy duty, padding is in all of the right places and it looks awesome. One small issue for me is that the button strap inside the right sleeve that snaps to the insulated liner tore off once when I was putting it on. But it does not affect the ability to still use the liner. X-element has a winner here, so please keep making these, PLEASE! On a side note, it looks really great with the X-element leather cowhide racing pants too! As long as there is Leatherup and X-element, I'll be getting my motorcycle gear from them. My orders always arrive on time, and in great shape. The one time I returned gloves (I ordered the wrong size) it was quick and easy. Satisfied again!

Date of experience: October 10, 2019
Kevin G.
Argentina
1 review
0 helpful votes
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These boots are great and
October 10, 2019

These boots are great and you cannot beat this price! Comfortable and quality-made...just what this biker was looking for! I'll be recommending these Engineer boots to all my friends...and I'll even recommend LeatherUp.com to some of my enemies!

Date of experience: October 10, 2019
Anna B.
Argentina
1 review
0 helpful votes
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the boots feel good and
October 10, 2019

the boots feel good and fit great even if you are not riding

Date of experience: October 10, 2019
Paul X.
Argentina
1 review
0 helpful votes
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Great jacket and women seriously
October 10, 2019

Great jacket and women seriously love it, sounds odd but a few random women have told me it looks good on me.. the jacket runs extremely small. Im 5'11 250lbs 50 inch chest 38 inch waist arms are around 20. I wish everyone would put down their measurements, it might have saved me the 30$ to exchange my 2xl for a 3xl which I really should have gotten a 4xl... my normal jackets and shirts are 2xl... to get a really good fit I should have ordered the 4xl but im extremely happy either way!!!!!

Date of experience: October 10, 2019
Nancy P.
Argentina
1 review
0 helpful votes
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Very nice. Perfect for my
October 10, 2019

Very nice. Perfect for my needs. Best value around.

Date of experience: October 10, 2019
Jason Y.
Argentina
1 review
0 helpful votes
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Great boot for the price
October 10, 2019

Great boot for the price maybe it was me but may run a little large but other than that is excellent quality.

Date of experience: October 10, 2019
Mark W.
Argentina
1 review
0 helpful votes
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killer boots....plenty room to add
October 10, 2019

killer boots....plenty room to add inserts...for the price .....can't beat it...sam....sandiego, ca

Date of experience: October 10, 2019
Adam I.
Argentina
1 review
0 helpful votes
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just wore them for the
October 10, 2019

just wore them for the first time yesterday. Good fit & very comfortable. would recommend a buy. great price too.

Date of experience: October 10, 2019
Jennifer Q.
Argentina
1 review
0 helpful votes
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Can't get over the quality
October 10, 2019

Can't get over the quality for the price. However, boots do not fit well slip on heel. I had to purchase inserts and the problem still exists.

Date of experience: October 10, 2019
Martha A.
Argentina
1 review
0 helpful votes
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These boots are everything the
October 10, 2019

These boots are everything the add boasts. I had heel surgery last year and did not know if I would be able to wear these. They are extremely comfortable and sizing is accurate. Very nice styling

Date of experience: October 10, 2019
Kimberly L.
Argentina
1 review
0 helpful votes
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Reviewer:Tony from Frederick,Md Boots are
October 10, 2019

Reviewer:Tony from Frederick,Md

Boots are good quality.fit good,look good. Thanks Leather up.

Date of experience: October 10, 2019
David S.
Argentina
1 review
0 helpful votes
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Can't beat the service here!
October 10, 2019

Can't beat the service here! Boots are as advertised. Great price!

Date of experience: October 10, 2019
Linda Z.
Argentina
1 review
0 helpful votes
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For years I have worn
October 10, 2019

For years I have worn Harley Davidson and Chippewa boots but not anymore. These boots are quality throughout. They would be cheap at twice the price.

Date of experience: October 10, 2019
Brian P.
Argentina
1 review
0 helpful votes
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Don't even bother with any
October 10, 2019

Don't even bother with any other brand. Xelement boots are amazing. The leather is full grain, thick and oil tanned. Great protection. It feels great from the first time you wear them. Also the insole is removable which I have only seen on VERY high end boots over $120. Most other boots glue them in, which is cheaper and less comfort over time. Plus you can replace these with gel or same ones when they wear out. Leatherup.com must be giving these Xelement boots away at these prices. I'm picking up the harness boot also.

Date of experience: October 10, 2019
Angela I.
Argentina
1 review
0 helpful votes
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MY HUSBAND LOVED THEM AFTER
October 10, 2019

MY HUSBAND LOVED THEM AFTER RECEIVING E THE BOOTS WITHIN THE TIME SPAN YOU STATED. THE CONFORT AND FIT WERE EXCELLENT. THE WORKMENSHIP IS TOPS. I RECOMENDED THIS SITE AND WILL ORDER FROM YOU AGAIN

Date of experience: October 10, 2019
Ben A.
Argentina
1 review
0 helpful votes
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Like the boots just got
October 10, 2019

Like the boots just got them. Very comfortable when you first put them on and love walking in them. Best boot I have got yet. Thank you

Date of experience: October 10, 2019
Anthony Z.
Argentina
1 review
0 helpful votes
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i am very happy with
October 10, 2019

i am very happy with the purchase of my motorcycle boots.very good comfort and fit.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
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Very well designed and fit.
October 10, 2019

Very well designed and fit. I recommend a gell insert for extra comfort with any new boot! These are the ones if you ride lots of miles!

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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I ordered these boot's for
October 10, 2019

I ordered these boot's for my husband. He thought they were really inexpensive. He wasn't sure how good of quality they would be. When they arrived, he was very pleased at how good of quality they are. He has worn them allot and thinks they are really comfortable. And he says you cant beat the price. He would definitly recomend this product to a friend.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States