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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nicole B.
Argentina
1 review
0 helpful votes
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Was extremely happy when we
October 10, 2019

Was extremely happy when we received this 2 days after placing the order. The boots were even better then we expected!! Will be doing future orders with this company. A very satisfied customer!!

Date of experience: October 10, 2019
Pamela G.
Argentina
1 review
0 helpful votes
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Still breaking them in but
October 10, 2019

Still breaking them in but seems like a quality boot

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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I purchased on Monday, Dec
October 10, 2019

I purchased on Monday, Dec 30, and recieved them Friday Jan 3. Given there was a holiday in between, that was nice and quick delivery. When I first put them on, I was concerned that I might have order the wrong size due to how snug they were. After wearing them around the house for a half-hour, I realized that they weren't too tight - that's how boots are supposed to fit! It only took me a day of normal wear and walking to get them broken in. I'll admit that I was a bit wary, given how little they cost, but the reviews were what made up my mind ot give it a shot. I'm glad I did. Great price, great feel, great look. I will be buying from LeatherUp again!

Date of experience: October 10, 2019
David S.
Argentina
1 review
0 helpful votes
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Excellent value! Great shipping! Extremely
October 10, 2019

Excellent value! Great shipping! Extremely happy with these boots. I will be ordering from this company again!

Date of experience: October 10, 2019
Joseph E.
Argentina
1 review
0 helpful votes
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Great boots, I bought black,
October 10, 2019

Great boots, I bought black, I am thinking of buying a pair in brown as well. I would recommend these boots to all bikers. They are made in China, but they are quality made, I don't think the USA could do any better, and they would charge more. I have a Japanese bike, and Chinese boots, and gloves made in Pakistan, and I enjoy riding as much as the next biker. Thanks for the great product. Leatherup.com does great on shipping too.

Date of experience: October 10, 2019
George G.
Argentina
1 review
0 helpful votes
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Had a pair of these
October 10, 2019

Had a pair of these I bought slightly used a couple of years ago and they fit great. Bought the exact same size here and the fit is not very good. I ordered 11-wide, and the tag on the boot says 11-wide, but it sure doesn't feel like it. Also, the boot on my right foot is not as wide as the one on my left. Sure hope they stretch out some.

Date of experience: October 10, 2019
Jim B.
Argentina
1 review
0 helpful votes
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My biggest gripe is made
October 10, 2019

My biggest gripe is made in CHINA and no I will not purchse this item again you need to list where the products are made.

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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First time buyer, but I'll
October 10, 2019

First time buyer, but I'll be back. The boots were exactly what I thought they would be.

Excellent fit and they wear sooooo comfortable. They wear as if I have worn them for months

Same boot at the local motorcycle shop sale for $156.00 per pair. Very good buy.

Date of experience: October 10, 2019
Jason K.
Argentina
1 review
0 helpful votes
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My husband loves them, he
October 10, 2019

My husband loves them, he said now there worn in a bit they are very comfortable

Date of experience: October 10, 2019
Ruth X.
Argentina
1 review
0 helpful votes
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I have bought several things
October 10, 2019

I have bought several things from leather up and have been very saitsifyed with all my purchases. specially the boots. They fit perfect and are very good quality. I recommend them to everyone.

Date of experience: October 10, 2019
Brian G.
Argentina
1 review
0 helpful votes
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So far it's a great
October 10, 2019

So far it's a great boot. The dyed leather allows it to stretch to your foot. After comparing similar boots you can't beat this price. I'm going toorder a pair of the womens for my wife also.

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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I did not wear these
October 10, 2019

I did not wear these boots daily as I do not ride daily, just weekends. The soles of these boots broke down after a few months resulting in loss of traction on pavement resulting in slipping, almost dropped my bike. Soles became sticky, dirt sticking to them. I am always pleased with my purchase from LeatherUp but am disappointed with these boots. I may have just got a defective pair. I wont buy these boots again.

Date of experience: October 10, 2019
Margaret F.
Argentina
1 review
0 helpful votes
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I ordered 1/2 size smaller
October 10, 2019

I ordered 1/2 size smaller then normal should have ordered a full size smaller. These boots run very large. The heel is very loose. Should be fine for riding however I would blister from the amount of movement if I attempted to walk any distance in them. Great price, nice leather. I greatly recommend ordering at least one full size smaller then you normally would.

Date of experience: October 10, 2019
Martha C.
Argentina
1 review
0 helpful votes
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Great fit....Quality workmanship.....Awesome price!!! Great company to do business with!!

Date of experience: October 10, 2019
Sandra I.
Argentina
1 review
0 helpful votes
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Great boots they run very
October 10, 2019

Great boots they run very true to size. If you have even slightly wide feet go to the wide width to be safe. Awesome boots will be getting more soon.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
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I first purchased my boots
October 10, 2019

I first purchased my boots a size smaller because I though that they would run a size larger as my other boots have ...but I had to exchange them for my normal size . I have to say that leather up delivered after receiving my exchange...(witch had a very quick turnaround) they were broke in after only a few hours of wearing and now they are very comfortable even after riding all day they were still comfortable enough to walk around in.I'm very pleased .

Date of experience: October 10, 2019
Brenda I.
Argentina
1 review
0 helpful votes
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Perfect fit, my boyfriend loves
October 10, 2019

Perfect fit, my boyfriend loves them and they look great on him!

Date of experience: October 10, 2019
Bob O.
Argentina
1 review
0 helpful votes
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very nice boots for the
October 10, 2019

very nice boots for the cost. Cannot really rate durability since I have only had them a short time. Slightly larger than norm but not an issue. Very nice feel - fairly soft leather. Great looks. Would certainly recommend these boots.

Date of experience: October 10, 2019
Richard S.
Argentina
1 review
0 helpful votes
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The delivery of these boots
October 10, 2019

The delivery of these boots was prompt. I was concerned about the size as I have a full size 14 and many times it is difficult to fit shoes that fit properly. After reading the reviews I decided to take a chance on them being large enough for my feet. I will say they are true sizing and in fact I can wear a thick sock and still be very comfortable. After two weeks of wearing them I am very satisfied with the purchase.

Date of experience: October 10, 2019
Daniel A.
Argentina
1 review
0 helpful votes
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These boots are great! Fit
October 10, 2019

These boots are great! Fit perfectly. I wear a 10 1/2 shoe and I ordered the same size. They are made well out of thick leather with a great look. They are a perfect compliment to riding my Harley Dyna Low Rider. The heels are deep enough to give me a solid 'hit' on my skull pegs while riding so I know where my feet are on the pegs. The soles are flexible enough so I can walk all day without my feet hurting. Way to go leatherup.com for another great product!!! I am thinking about buying a second pair just in case something happens to this pair.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States