Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherCult

LeatherCult

leathercult.com
grunge & punk, casual men, womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
grey stargrey stargrey stargrey stargrey star

LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
320
value
253
shipping
256
quality
1,153
This company does not typically respond to reviews

Instant Feedback

3,604 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Isabel P.
Unfollow Isabel P.
Share Review
Report Review

Was a great fit, glad we got the 2xL
December 26, 2022

Customer service was quick to respond via email. Shipping info was pretty accurate.

Date of experience: December 25, 2022
Texas
1 review
0 helpful votes
Follow shannon R.
Unfollow shannon R.
Share Review
Report Review

Leather pants
December 25, 2022

Great service. Good shipping time. Great product! Will definitely do business again!

Date of experience: December 25, 2022
Minnesota
1 review
0 helpful votes
Follow Casey J.
Unfollow Casey J.
Share Review
Report Review

Black Leather Jacket
December 25, 2022

My wife loves the leather jacket I bought her for Xmas. The quality and detail is great. I received the order on time in just a matter of days from when it was produced. I will highly recommend LeatherCult to others.

Date of experience: December 25, 2022
Switzerland
1 review
0 helpful votes
Follow Xavier L.
Unfollow Xavier L.
Share Review
Report Review

First order with LeatherCult
December 24, 2022

Order a jacket from you and I'm very happy. Quality of the leather is awesome, delivery toke 3 weeks, size XL fits perfect.

Date of experience: December 24, 2022
California
2 reviews
3 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

Recommend
December 24, 2022

Well made with quality materials, delivered on time.

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
Follow Denise H.
Unfollow Denise H.
Share Review
Report Review

Great Place For Custom Leather Clothes
December 24, 2022

Great quality and great price. I've only ordered two items so far, but it did not disappoint.

Date of experience: December 23, 2022
Washington
1 review
0 helpful votes
Follow Aaron F.
Unfollow Aaron F.
Share Review
Report Review

Extraordinary Quality
December 23, 2022

Fits exactly to the measurements I specified. High quality material, with superb craftsmenship.

I will be buying all my gear from LeatherCult from now on.

Date of experience: December 22, 2022
Oklahoma
1 review
0 helpful votes
Follow Joe T.
Unfollow Joe T.
Share Review
Report Review

The Fit
December 22, 2022

The jacket is beautiful. I normally wear a size 40. But the sleeve length is short for a standard 40. You might show measurements on your order site.

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
Follow Jamie F.
Unfollow Jamie F.
Share Review
Report Review

Leather pants
December 22, 2022
Updated review

Unfortunately the upper hip area of the pants don't fit. My measurements were clearly off. I prefer to be given options for sizes and pick which one I wear, i.e. 4,6,8 etc. Needless to say I won't be ordering another pair.

Date of experience: December 21, 2022

I'm excited to see the fit of these pants and already...
November 30, 2022
Previous review

I'm excited to see the fit of these pants and already washed in black.

Date of experience: November 30, 2022
Texas
1 review
0 helpful votes
Follow Lori A.
Unfollow Lori A.
Share Review
Report Review

Size chart off
December 21, 2022

The jacket is way too small even though I carefully followed instructions in the size chart

Date of experience: December 20, 2022
Georgia
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Great work by craftsmen
December 20, 2022
Updated review

Excellent overall! Beautifully made to my measurements & shipped quickly. I am very pleased with this item & at an affordable price!

Date of experience: December 19, 2022

A little confusing on how to take measurements
November 26, 2022
Previous review

A little confusing on how to take measurements.

Date of experience: November 26, 2022
Michigan
1 review
0 helpful votes
Follow Kevin J.
Unfollow Kevin J.
Share Review
Report Review

Custom leather shirt
December 20, 2022

Very good experience, easy to take sizing and the wait time was reasonabwell finished product is very satisfied

Date of experience: December 19, 2022
Virginia
1 review
0 helpful votes
Follow Rickey B.
Unfollow Rickey B.
Share Review
Report Review

Leathercult vest
December 19, 2022

Very easy to navigate, jacket arrived in a timely manner. Although the vest is too small and I'm having trouble imitating an exchange, everything else went fine

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
Follow Lily M.
Unfollow Lily M.
Share Review
Report Review

Enforced dark brown biker jacket
December 18, 2022

It was quick to find the exact jacket I was looking for, for my husband and the jacket came in beautifully after about 4 weeks or so, definitely worth the wait!

Date of experience: December 17, 2022
Iowa
2 reviews
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

What's not to like?
December 17, 2022
Updated review

A custom Tailored jacket. Your measurements, your choice of leather, color, liner etc. For being custom and coming across an ocean, fast as well

Date of experience: December 17, 2022

Quite a few options to get exactly what you want
December 27, 2019
Previous review

Quite a few options to get exactly what you want.

Date of experience: December 27, 2019
Georgia
2 reviews
0 helpful votes
Follow Rory M.
Unfollow Rory M.
Share Review
Report Review

Easy ordering and leather jacket is nice smells amazing! I got this for my 18 yr old for Christmas so we will see if he likes it! He picked it so Im confident he will like it and get great wear out of it! Thanks again LeatherCult!

Date of experience: December 17, 2022
Texas
1 review
0 helpful votes
Follow Severin V.
Unfollow Severin V.
Share Review
Report Review

Excellent quality and followed directions to a T. I am very happy with the finished product.

Date of experience: December 15, 2022
Georgia
2 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Positive
December 14, 2022
Updated review

Would not let me pay without PayPal, which is a negative.

Date of experience: December 14, 2022

Would not let me pay without PayPal
December 23, 2022
Previous review

Would not let me pay without PayPal

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
Follow Duane G.
Unfollow Duane G.
Share Review
Report Review

Wow
December 14, 2022

I had the BEST on-line shopping experience on this site. After I saw the homepage w/ the celebrities, and their remarks, made my decision to purchase. I hope my purchase is what I ordered, and you hold to your word as one of, if not the best leather company around.

Date of experience: December 14, 2022
Tennessee
1 review
1 helpful vote
Follow Hannah S.
Unfollow Hannah S.
Share Review
Report Review

NO RETURNS ALLOWED?
January 12, 2023

DO NOT ORDER UNLESS YOU SEND IN YOUR EXACT MEASUREMENTS. I ordered a STOCK size, there was nothing CUSTOM about my order. I didn't request any special sizing. I've never had a problem with stock sized items, so when I received my jacket and it didn't fit quite right, I expected to be able to return it, at least for store credit. NOPE. NO RETURNS WHATSOEVER unless you can prove that they made the measurements wrong. I would assume that returns on stock sized items would be normal... That's basically the regular protocol for ANY other online retailer. How am I supposed to know for sure if it will fit properly unless I try it, especially if it's a STOCK SIZE? And if it's SO SPECIALIZED that there are NO RETURNS WHATSOEVER, I would have expected to get some kind of confirmation or communication, asking me if I was SURE that those were the measurements I wanted, because there would be NO RETURNS WHATSOEVER? INSTEAD, I was told to send in my measurements ON A NEW ORDER. Like I'm going to order ANOTHER completely new coat. LOL. This is completely unacceptable and I will NEVER BUY FROM LEATHERCULT AGAIN.

Date of experience: December 13, 2022