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LeatherCult

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
320
value
253
shipping
256
quality
1,153
This company does not typically respond to reviews

Instant Feedback

3,604 reviews

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South Carolina
1 review
0 helpful votes
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Perfect!
January 12, 2023

Fantastic quality. Will purchase again for sure! This company is super responsive.

Date of experience: January 11, 2023
Wisconsin
1 review
0 helpful votes
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Great product
January 9, 2023

Overall my experience was good. Rough start because I didn't receive an email stating when approximately the order was going to ship. I contacted LeatherCult and they told me the order was at the factory and they would contact me when it ships. A few days later I was contacted with a shipping date. It arrived when they said and the quality seems excellent.

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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Great Style and Quality
January 9, 2023

Attention to detail is exceptional. Fulfillment was quick. I will be ordering again.

Date of experience: January 8, 2023
Sweden
1 review
0 helpful votes
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Perfect fit
January 8, 2023
Updated review

The ordering process is very easy. This is the second jacket I have ordered and I like that my previous measurements could be automatically uploaded for my new jacket.

Date of experience: January 8, 2023

I love the ability to customize sizing
October 1, 2022
Previous review

I love the ability to customize sizing. As a tall man, it is difficult to find clothing that fits properly. Awesome selection available as well.

Date of experience: October 1, 2022

I love that I can customize this jacket
September 10, 2022
Previous review

I love that I can customize this jacket. Website makes it very easy to do so

Date of experience: September 10, 2022
North Carolina
1 review
0 helpful votes
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Excellence all the way
January 7, 2023

This company does what it says it will do. I knew nothing about measuring md they tell you exactly how to do it. The turn around was quick and the suit fits wonderfully. The quality is top notch.

Date of experience: January 7, 2023
Luxembourg
1 review
0 helpful votes
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Vraiment exceptionnel
January 6, 2023

Très beau cuir, chaud et respirant. Très belle couleur. Bien coupé mais un peu trop serré au niveau du cou.

Thank you for all.

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
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First time experience
February 5, 2023

A little rocky considering I had to wait over the Christmas break, but that's on me. Found out that what I normally wear for jackets hadn't matched the XL here.

Personally, I don't blame LeatherCult for the sizing. However, I am confused with the instructions and feedback from one of the workers who took the time to respond when I asked how I would proceed with changing my size for future purchase and another jacket I have yet to receive.

Date of experience: January 5, 2023
Florida
1 review
0 helpful votes
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Recent order
January 6, 2023

All of my orders in the past have been excellent. My most recent order came and the item was too big. I have sent an email to the company I'm awaiting a response on how I can have the item altered or replaced I'm hopeful they can send me instructions on how to do so.

Date of experience: January 5, 2023
New Jersey
1 review
0 helpful votes
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Overall Experience
January 3, 2023

I found what I was looking for at a price that was
Reasonable

Date of experience: January 3, 2023
Italy
1 review
0 helpful votes
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Good
January 3, 2023

Very satisfied good materials easy to order and sharp delivered.
I could suggest it to my friends

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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Well satisfied
January 2, 2023

Good and fast service. Certainly will buy again. Item arrived in good time and very satisfied with the product.

Date of experience: January 2, 2023
Massachusetts
2 reviews
0 helpful votes
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Disappointing
February 1, 2023

I ordered a leather jacket in the same size I always buy them—Large. However, the Large size here runs small and the jacket-(which was a beautifully made leather)-ran small. It did not fit. Instead of exchanging the leather for one that properly fit, I received a measly 10% discount to purchase the leather again, but this time without free shipping. Not, in my opinion, a fair exchange.

Date of experience: January 1, 2023
Florida
1 review
0 helpful votes
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Pretty good
January 1, 2023

Yes it went well an already received the item leather jacket garment

Date of experience: December 31, 2022
Canada
1 review
0 helpful votes
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Jacket
December 31, 2022

Great job on the jacket. Very pleased and it fits perfectly.

Date of experience: December 31, 2022
Texas
1 review
0 helpful votes
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Unique gift for my wife
December 30, 2022

Tons of options, tons of good styles and good pricing

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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Nice Quality Jacket!
December 30, 2022
Updated review

I purchased a leather blazer as a gift in December. I was impressed with the quality of leather for the price. I ended up making another purchase in a different color. Turn around time was great considering it's custom made.

Date of experience: December 30, 2022

Easy & quick process
December 10, 2022
Previous review

Easy & quick process

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Apprehensive about ordering
December 27, 2022

I was apprehensive about ordering a Christmas gift for my daughter knowing that I couldn't return jacket if it didn't fit. But because of the reviews on the quality of product I decided to take a chance since I couldn't find anything else affordable with great comments. I followed the advice of others and ordered a size up. It fit her perfectly and she loves her new leather jacket.

Date of experience: December 27, 2022
Virginia
2 reviews
0 helpful votes
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Love this awesome leather jacket!
December 27, 2022

Jacket arrived nicely packaged, beautifully made and 100% satisfied!

Date of experience: December 27, 2022
GB
1 review
0 helpful votes
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Really pleased
December 27, 2022

I'm always a bit wary of placing an order with a company I've not used before, but I checked out the reviews and thought I'd give it a try. I ordered a leather coat for my Husband and I was very impressed with how responsive they were to emails and keeping me posted with my order status. We ordered a size up based on advice given from previous reviews. The order arrived in time for Christmas and fits perfect.

Date of experience: December 27, 2022
Wisconsin
1 review
0 helpful votes
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No stretch, doesn't fit
January 25, 2023

The side panels are just material, no stretch whatsoever, I won't wear this very disappointing

Date of experience: December 26, 2022