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LeatherCult

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
320
value
253
shipping
256
quality
1,153
This company does not typically respond to reviews

Instant Feedback

3,604 reviews

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Canada
1 review
0 helpful votes
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Meh
July 4, 2024

The website and experience is good
It's the final product that brings my score down
The leather isn't great, not even sure it's real leather and now seems over priced for what I got
But otherwise seems well made

Date of experience: June 24, 2024
Kansas
1 review
0 helpful votes
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I was looking for a dark red leather jacket somewhat resembling Tyler Durdens and I found it in the celebrity section but didn't like how light red it was until I found a Spanish red blazer that was perfect. I liked how I could customize it as well.

Date of experience: June 21, 2024
Norway
1 review
0 helpful votes
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Ordering process :(
July 12, 2024

I found a great quality bag I wanted to buy, but the ordering process was a total headache. They insist on using PayPal but make it so complicated. You can't simply check out as a guest; you're forced to create an account. Then, you're stuck in a long email back-and-forth to get a special link for guest checkout, which can drag on for days.

Date of experience: June 20, 2024
Canada
1 review
0 helpful votes
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I am a regular customer and I'm always thrilled
June 23, 2024
Updated review

Love the customization options! I have a favourite jacket that I keep getting in all different colours!

Date of experience: June 12, 2024

I appreciate your offer for a discounted remake
April 5, 2023
Previous review

I appreciate your offer for a discounted remake

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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This particular jeans model should have had belt loops on the back. There are belt loops on the sides but not on the back. I would have requested it if I realized that they would be missing. Will have to add them myself.

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Wrong item
June 14, 2024

You sent me a jacket in sure and not the leather I chose and the jacket looks like it has been copied from another design but not crafted with the same level of detail and design. I wouldn't feel comfortable wearing the jacket.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Its a quality product
June 14, 2024

The jacket I got was to the specifications I provided and the build quality surpassed my expectations. Purchasing my jacket was fairly easy and it arrived in a reasonable amount of time considering how far away I am from India and I did choose to make some custom fittings.

Date of experience: June 4, 2024
Connecticut
1 review
0 helpful votes
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Great Experience
June 14, 2024

Everything went exactly as it should have, and all of my expectations regarding the product, delivery and value were met if not exceeded.

Date of experience: June 4, 2024
AE
1 review
0 helpful votes
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.
June 14, 2024
Updated review

Very good regular customer…………👍🏻……………………………………………..

Date of experience: June 4, 2024

Good experience
June 25, 2022
Previous review

Good experience

Date of experience: June 24, 2022
Texas
2 reviews
0 helpful votes
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Small cuts
June 13, 2024
Updated review

I their size is two size smaller compared to the sizes in United States. I did not know the vest was coming from overseas. I would not advise buying something that you cannot see before you pay for it or at least exchange it. The marker price for the sizes is unreasonable.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024

I can't wait to see how the vest looks and fills
April 21, 2024
Previous review

I can't wait to see how the vest looks and fills

Date of experience: April 11, 2024
France
1 review
0 helpful votes
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Amazing
June 5, 2024

I've made a customized leather jacket on LeatherCult. Staff was reactive and sent a request for confirmation when the measurements looked a bit wrong, which they were.
When I received the jacket, it felt pretty tight, perhaps because I'm not used to wearing leather jackets, but fitting nonetheless (and leather "expands" through wear). Great quality product, honestly impeccable, especially for the price point. Just take into consideration the potential import tax (which was 47€ in my case), as it's shipping from India.

Date of experience: May 26, 2024
Ohio
2 reviews
0 helpful votes
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Good product
June 4, 2024

The product samples shipped to me were great and helped me decide the style of leather that suited me best!

Date of experience: May 25, 2024
California
1 review
0 helpful votes
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Jacket review
May 28, 2024
Updated review

Always top-notch leather jacket as always vs. any other company. Have been buying jackets here for the last several years and plan to continue buying from here only. The jackets are that top quality and look.

Date of experience: May 17, 2024

Great as always! On time shipping. Great company been using for years for jackets. Will tell others.

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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So disappointed
May 18, 2024

Terrible fit. The zipper is so short that the dress needs to be worked off by a second person. Terrible terrible fit and shape, wears nothing like the dress is supposed to, zipper ridiculously too short. The leather itself is very very nice.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
Georgia
3 reviews
0 helpful votes
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FINALLY
May 18, 2024

Initial beginnings were, not so pleasant. However, the quality, the sizing, the look of the jacket was outstanding. I plan to order another or two different styles. The issues I had were resolved, but I would suggest not using PayPal, too complicated and cumbersome. As to LeatherCults handling of the issue, "outstanding." Regained my confidence and highly recommend their product.

Date of experience: May 8, 2024
Rhode Island
1 review
0 helpful votes
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Bad
May 18, 2024

I ordered a mans jacket and the zipper pull is on the left side not the right side where it should be. I was told
That is there default side. No where in the ordering and sizing process does it say that only color of zipper.
Also I ordered a 3x and the jacket fits me tighter than the 2x I wear. This company is low grade and I WOULDN'T buy another from them. There not an Honest company!

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
New Zealand
1 review
0 helpful votes
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I'm now Jim Morrison!
May 18, 2024

Delighted with the product and the advice regarding measurements - Also I needed the leather trousers for a gig and requested they be done asap which they were!

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Good product
May 17, 2024

Good product, good fit, meets expectations from the company and the product

Date of experience: May 7, 2024
North Carolina
1 review
0 helpful votes
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Jim Morrison leather pants
May 17, 2024

I figured that by ordering these leather pants I would likely be throwing $200+ dollars away. Admittedly my leather pants comparison are very heavy protective motorcycle pants. These Jim Morrison ones are amazing! Some of the softest thinest leather I've ever felt and the fit…. Like a glove! They feel amazing! I tried them on while FaceTiming my girlfriend and she said you must think you are sexy in those pants because you keep touching yourself. I was like "No, they feel so soft!" She had the same reaction when seeing me wear them in person. Follow the instructions on measurements and you will not be disappointed. They stated don't give us the size from your garment label. I was shocked when I always wear 36x32 jeans and my actual waist measured 39.5.
More than worth the cost! More than pleased with this product. They are amazing!
Scott Brown

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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I placed my order and about 30 minutes later had a change of heart on color and let Leathercult know...They said the will notify the tailor. I got my jacket in the exact color and shade I wanted, and I can't wait to wear it!

Date of experience: May 6, 2024