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LeatherCult

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
320
value
253
shipping
256
quality
1,153
This company does not typically respond to reviews

Instant Feedback

3,604 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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To small
September 25, 2024

The order took forever to get here. There is no way to contact anyone by telephone

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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Goods not received. Service terrible
September 14, 2024

Goods not received, service getting an explanation was terrible. Had to open a dispute with Amex

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Iowa
1 review
0 helpful votes
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Very happy with over all experience.
September 7, 2024
Updated review

Made to order. Exactly as I ordered to measurements. Great quality. Perfect fit.

Date of experience: August 28, 2024

Very satisfied.
May 18, 2024
Previous review

Made to measurement. It fits perfectly. Extremely satisfied. The quality of the work and leather are excellent. Great communication.

Date of experience: May 8, 2024
District of Columbia
1 review
0 helpful votes
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High quality clothes!
August 30, 2024

Everything fits perfectly! I was a bit nervous at first... but I love the clothes!

Date of experience: August 20, 2024
GB
1 review
0 helpful votes
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Leather jacket
August 22, 2024
Updated review

The jacket fit perfectly with alterations I gave them. Great quality. Definitely recommend leather cult

Date of experience: August 12, 2024

Leather jacket
April 19, 2023
Previous review

Lovely jacket. As described im well satisfied.thank you

Date of experience: April 19, 2023
Hawaii
1 review
0 helpful votes
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No Return Policy?
August 20, 2024

Wanted to Return My Coat I Ordered.
To Small. Wanted a Bigger Looser Size.
And Was Rejected. Because They Made the Measurements I Ordered. But Everyone is Different
And Sometimes the Feel of the Coat is everything.
And Mine feels a little too small….

Date of experience: August 10, 2024
GB
1 review
0 helpful votes
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Amazing Jacket
August 19, 2024
Updated review

Great shopping and I'm happy to buy more Leather jackets and other things form it

Date of experience: August 9, 2024

Amazing quality leather
May 7, 2024
Previous review

Amazing shopping experience and great website everything is clear and understanding.

Date of experience: April 25, 2024
Texas
2 reviews
0 helpful votes
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Mens black leather jeans
August 16, 2024
Updated review

Pants were made exactly to my specifications they're comfortable shipping time was excellent considering it's custom made and from a different country. Customer service is excellent also. I highly recommend this company.

Date of experience: August 5, 2024

Always easy
August 15, 2024
Previous review

Always easy. Good company to buy from.

Date of experience: August 5, 2024
Thailand
1 review
0 helpful votes
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Went the extra mile
August 15, 2024
Updated review

Excellent support from the Leathercult team. This was my second order and, as well as the jacket being exactly as requested, the team turned it around and got it shipped to me super quickly to help meet a travel deadline.

Date of experience: August 5, 2024

Thanks :)
October 8, 2020
Previous review

Thanks :)

Date of experience: October 8, 2020
Colorado
1 review
0 helpful votes
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Worst site ever. If this weren't a special gift for my daughter, I wouldn't have bothered. Still not sure the billing and shipping address are correct as the shipping address was the one that transferred to PayPay, not the billing address.

Couldn't even "add to bag" until I had gone and created an account. Had to re-select and re-enter all information about 6 times (trying multiple browsers) before I got it to work: "add to bag" just scrolls down the page, and "update" at the bottom instead clears all data and takes me to an unrelated page entirely. Didn't even get the "bottom" "Add-to-bag" button until after I created an account.

And PayPal is the worst f@#$%n payment experience ever. I deleted my account with them long ago -- and they wouldn't let me pay without logging into said non-existent account. Finally got around it with a different email address. And despite selecting the "one time payment, do not create an account" option, they then sent me an email saying they created another account for me anyway. Find a different processor, they suck!

Date of experience: August 3, 2024

Worst site ever
July 23, 2024
Previous review

Worst site ever. If this weren't a special gift for my daughter, I wouldn't have bothered. Still not sure the billing and shipping address are correct as the shipping address was the one that transferred to PayPay, not the billing address.

Couldn't even "add to bag" until I had gone and created an account. Had to re-select and re-enter all information about 6 times (trying multiple browsers) before I got it to work: "add to bag" just scrolls down the page, and "update" at the bottom instead clears all data and takes me to an unrelated page entirely. Didn't even get the "bottom" "Add-to-bag" button until after I created an account.

And PayPal is the worst f@#$%n payment experience ever. I deleted my account with them long ago -- and they wouldn't let me pay without logging into said non-existent account. Finally got around it with a different email address. Find a different processor, they suck!

Date of experience: July 12, 2024
Finland
1 review
0 helpful votes
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Hyvää palvelua
August 11, 2024

Housut halutun laiset ja tuote tuli kotiin asti. Tulee kovaan käyttöön.

Date of experience: August 1, 2024
Canada
1 review
0 helpful votes
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The jacket is lovely. We are very pleased with the service and the product.

Date of experience: July 30, 2024
Italy
1 review
0 helpful votes
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Leather safari jacket
August 8, 2024

I've been looking for this type of jacket for a long time... found and ordered from leathercult: excellent product

Date of experience: July 29, 2024
GB
1 review
0 helpful votes
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Will use again - Excellent!
July 25, 2024

Very easy and very detailed
Great service from design, ordering to finished item, will use again

Date of experience: July 15, 2024
Pennsylvania
2 reviews
0 helpful votes
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I needed a suit jacket for an event that required me to wear black. I prefer leather and thought I would do some internet research to see if anyone had a suit jacket to fit my extra long arms. I found Leather Cult's website easy to shop. All their products seemed cool and I found exactly the style I was looking for. The jacket I ordered was custom made for my suit size and there were many more custom options to choose from like lining leather colors and different textures. The manufacture and shipping time were very reasonable for a made to order product. The fit was great and the material and seam work are perfect.

Date of experience: July 9, 2024
Colorado
1 review
0 helpful votes
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Leather coat
July 15, 2024

Great price and decent quality
Wanted a jacket for a western night themed dinner and this was a perfect purchase

Date of experience: July 5, 2024
GB
1 review
0 helpful votes
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Great jacket, price and service!
July 13, 2024

Brilliant jacket and great price. Very pleased!
Looks just like the photos on the website and they got all my measurements exactly right. Fits like a glove!
Also very fast production and delivery.
I will enjoy wearing it for many years. Thank you LeatherCult! 👍🏻

Date of experience: July 3, 2024
Maine
1 review
0 helpful votes
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Excited
July 10, 2024
Updated review

I'm excited to try it out next week it looks perfect.
And yes, I wish the shipping was less expensive.

Date of experience: June 30, 2024

Wish for cheaper shipping
June 19, 2024
Previous review

Wish for cheaper shipping

Date of experience: June 9, 2024
Canada
1 review
0 helpful votes
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The order was intended to be flat on both sides, front, and back. Regrettably, what I received appears to be curved at the sides, resulting in a shorter appearance when worn.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2024
Canada
1 review
0 helpful votes
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Excellent
July 5, 2024
Updated review

Great service and excellent product & price fast shy and service 👍

Date of experience: June 25, 2024

Excellent fast and easy
November 30, 2023
Previous review

Excellent fast and easy

Date of experience: November 30, 2023