LDProductsReviews 237

We've already replaced two of the five cartridges, and now the remaining three printing unacceptable colors. This ink or cartridges fail, and are a waste of time and money.

I used LD cartridges in my Epson Workforce printer for some time. They worked well and the price was very attractive. Then I received a shipment which did not work well. I discovered that the label had been changed and was covering the vent hole in the cartridge. Peeling off a bit of the label helped, but that shipment never did work well. Ditto for a second shipment. I talked to tech support who told me that they had modified the cartridge to use a different vent hole. That did not sound right. Then two of the colors stopped printing at all. The problem was not resolved by purchasing OEM cartridges and running several cleaning cycles so today I have a black & white printer.

I've placed 3 orders with this company for Epson inks in recycled cartridges. I experienced no problems with the first ones, but the second and third were a mess. Some of the cartridges put out streaks and failed to print, even after head-cleaning operations were performed (multiple times, each costing a lot of wasted ink). It's my observation that they don't pack their refilled cartridges in vacuum packed, air-tight plastic envelopes such as the original Epson inks are packed, hence they dry out during storage. LD obviously doesn't have sufficient quality control to know that, and perhaps doesn't care. After several phone calls with their technical assistants I was invited to send back my unused cartridges for a refund. I did that... I returned 14 cartridges, for which I was refunded a whopping $62. Needless to say, that was less than 30% of what I paid for them! My overall rating of this company is that it exhibits very poor quality control, then does not live up to its promise of 100% satisfaction. I will not go back to them for anything.

I bought 2 red "Universal Ink Cartridge" to use in our MailStation, since it says right on the box that it is "Suitable for use in Pitney Bowes MailStation." Not only do the cartridges not work, it costs us postage every time the machine tries to print, because the postage amount is deducted from our account balance.

When I called customer service so I could return the cartridges, they wanted information to look up the sale. I don't know when or where I purchased them. It shouldn't matter - if the product doesn't work and it says "100% Satisifaction Guaranteed" on the box. I am not satisfied at all! And this site won't let me put zero stars!

Originally ordered 4 cartridges, one of each color.
The black cartridge ran out of toner showing 90% left.
Shortly after that, the magenta cartridge froze. There is a small white cog that is driven by the printer and it totally locked up with 97% left on the toner. It could have damaged the printer and I stopped using it until replacements were received.

I received replacement black and magenta cartridges. However, the magenta ink was so bright in color that it made all color printing that uses magenta to show toward purple. Since I don't print photos, I decided to just use the magenta cartridge and put up with the weird colors.

At 75% toner left on the magenta replacement cartridge, it started dumping excessive amounts of toner making streaks all over a printed page.

I have to clean up the internal parts of the printer after every single sheet is now printed.

Really, really bad quality control.

I recently ordered an LD ink cartridge -F6U64AN 63XL. It didn't have any ink in it and I was unable to return it... so I am out about $20+.

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL...

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL - Had TWO go immediately & back to back upon opening and removing seal.
INK EVERYWHERE! Customer Service willing to replace - but only in the USUAL postal manner - no urgency! They PROMISED overnight UPS shipping - then received an E-Mail 2 hrs. Later confirming regular delivery via US Postal Service with delivery in 5 days! A call to their management fell on VERY DEAF ears - no interest in stopping earlier order and replacing with overnight shipment! DO NOT TRUST the ink cartridges and DO NOT TRUST their Sales Office personnel or promises. Find yourself another source before you also lose a printer!

Ordered an HP 02 Black Cartridge placed on 06/22/2016, for my Mother. Today, 27 July 2016, she attempted to replace and insert Black Cartridge into Printer. Printer indicated Cartridge was damaged due to being Expired. Fumbled around with printer and eventually inserted another new Cartridge, which worked as specified. Wrote InkCartridges Company and they indicated THAT IT IS AFTER 30 DAY WARRANT, THEREFOR YOU ARE OUT OF LUCK... IT IS Out of POLICY AND YOU NEED TO MOVE ONWARD. NO LONGER OUR PROBLEM.

Color is poor, lines in text and pictures and now nothing at all. Had to replace with Epson cartridges and all is good again. Got on their chat today with "Jeffrey" and he couldn't help me because his computer was down so he wanted me to call the customer support line. I said that I would not wait in que, but if they wanted to call me, that would be fine. I gave them my cell number and was assured that customer support would call me within 15-30 minutes. Never happened! Extremely poor quality product and customer support. $50 bucks down the drain! July 25: I WAS contacted via message a week ago but email must have either been deleted or went to my trash file. So, they did respond and we are currently in communications.