LawDepot
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LawDepot
lawdepot.com

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Reviews

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4.5
Reviews 2,569
5 Stars
68%
4 Stars
13%
3 Stars
6%
2 Stars
2%
1 Star
10%

Maine
1 review
0 helpful votes
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Quality Control
May 25, 2015

Dear CEO or Office Executive Manager

Receive my compliments for the great services that your employee (Esther Madzingo-" Esie") has been providing to me today during a phone conversation via the relay Operator.

She does not deserve just a (5), but she deserves a 10/10 100% for today task. Thank you. Give her a raise. Can you do that? It won't hurt you.
5/22/15; 6:31PM ET-USA

Date of experience: May 22, 2015
Japan
1 review
0 helpful votes
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Five Stars
May 18, 2015

I am pleased with the use of documents that I needed. It is user friendly and very easy to follow.

Date of experience: May 15, 2015
Arkansas
1 review
0 helpful votes
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Excellent!
May 17, 2015

I talked to Janet and she was SO helpful. I really appreciate someone to takes the time to help you from start to finish.

Date of experience: May 14, 2015
Minnesota
1 review
1 helpful vote
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Lawdepot Customer Service
May 17, 2015

I really like your products and your customer service. Janet was very helpful, professional and knowledgeable.

Date of experience: May 14, 2015
California
1 review
0 helpful votes
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Thank you
May 11, 2015

Thank you for helping me! She was very, very nice and polite plus gave me what i needed.

Date of experience: May 8, 2015
California
1 review
0 helpful votes
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Agreement Operating
May 7, 2015

Carolina was very helpful. She went through all the steps needed for me to save and print my Operating Statement. I will definitely use your web site again.

Date of experience: May 4, 2015
Louisiana
1 review
1 helpful vote
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Document Services
May 7, 2015

Thanks to Ms. Sawka and her expertise the documents I had created with your programs were fixed to print and modify.
It was wonderful dealing with her pleasant and professional demeanor.
Respectfully,
John l Creighton

Date of experience: May 4, 2015
NL
1 review
0 helpful votes
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Help with editing a POA.
May 3, 2015

I completed my POA and printed it to a file on my PC. The file that downloaded contained only a one page cover sheet.

Date of experience: April 30, 2015
Cynthia S. — LawDepot Rep
over a year ago

When you print your Power of Attorney, you may be printing from a PDF version. Ensure you download the document in Word format and print from your saved download file. If you do not have Word, you can print from the PDF version, again ensuring you have the full view of the document saved. If you need further assistance, please call us at 1-855-231-8424, Monday to Friday, 8am to 7pm.

Texas
1 review
1 helpful vote
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Printable document
April 30, 2015

Had to call-in because I couldn't print my POA certificate. Person was fast with solution. Hope it works after I submit my name

Date of experience: April 27, 2015
Washington
1 review
1 helpful vote
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A big Thank Thank You
April 26, 2015

One Phone call saved the day, I could have give the young lady a big hug

Date of experience: April 23, 2015
Louisiana
1 review
0 helpful votes
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Lease Agreement
April 25, 2015

Intuitive website made it easy. Just what I was looking for... Thanks

Date of experience: April 22, 2015
Canada
1 review
0 helpful votes
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Perplexed
April 23, 2015

Excellent service from Cynthia Sawka. Regretfully, my computer will not print this nor will it allow an upgrade to 8.1. It seems they will allow me to buy a new computer. Document remains unprinted.

Date of experience: April 20, 2015
Tennessee
1 review
1 helpful vote
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Excellent service
April 10, 2015

Excellent. I had to get dead beat renters out. They helped me with no charge. I was able to print out the form and hand them their eviction letter. Like I said. Free of charge. Thank you Law Depot. They would probably still be there destroying my house if it weren't for you guys.

Date of experience: April 7, 2015
North Carolina
1 review
1 helpful vote
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Give us specific directions!
April 8, 2015

I had no idea how much I was to pay for your services! Even when I called for help I was confused. For content it is great for someone who cannot afford an attorney. But how to navigate around your site was difficult!

Date of experience: April 5, 2015
Cynthia S. — LawDepot Rep
over a year ago

You have three license options to choose from depending on your needs. You can select the one time Basic license which offers two week access to one document type. You can print and edit as many copies as you need and after two weeks, the license will self expire. Customers can also select the 1 year Pro license for only $95.88. Our one week free option lets you create, edit and print as many different documents as you need for seven days. If you cancel within the seven days, there are no charges for any documents you prepare. The $33.00 monthly fee will commence if the account is not cancelled within the trial period and you can cancel that at any time.

After you click on a document, you complete the question template and select a license. After check out, you will return to the document where you can print or start a new document. Our Customer Support team is available Monday to Friday, 8am to 7pm ET.

Virginia
1 review
1 helpful vote
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Carolina's Excellent Help
March 30, 2015

I was very frustrated with my bank not letting me purchase internationally but Carolina took ownership of the problem and made everything right. Great forms, excellent customer service. Thanks

Date of experience: March 27, 2015
Cynthia S. — LawDepot Rep
over a year ago

Thank you for the feedback Wayne.We appreciate the time you took to tell us about your experience.

Regards,
Kathie Kinisky
Manager, LawDepot.com

North Dakota
1 review
0 helpful votes
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Excellent Product
March 29, 2015

As a retired banker I can honestly say that preparing a loan agreement has never been so easy. Directions are clear and direct to customize payment dates and amounts, loan maturity and itemized collateral as well as any extra clauses you want to include.

Date of experience: March 26, 2015
Florida
1 review
13 helpful votes
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There is nothing free about this website. If there was ever a unscrupulous business like Lawdepot.com, all the owners would need jail time. This was my experience and I hope I can help others avoid a terrible business.

Date of experience: March 23, 2015
Texas
1 review
0 helpful votes
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Rental Agreement
March 22, 2015

I am a novice at this and your advice was very appreciated.

Date of experience: March 19, 2015
Canada
1 review
16 helpful votes
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A disgraceful way of doing business
March 20, 2015

I started to request a free trial document on March 4. I entered my credit card information but did not complete the process when I received a message that a monthly fee would be charged (unless it was cancelled later) I notified you IMMEDIATELY and received your comfirmation that the trial was aborted and my account information deleted. I have been charged for the aborted "trial" on March 4 and a monthly fee of $34.65, Your support person claims I opened a second account. This is totally untrue and she has offered to refund the amount for the one account (I HAVE NEVER USED YOUR SERVICE AND NEVER HAVE OPENED AN ACCOUNT WITH YOU. If I do not receive TWO REFUNDS I intend to contact the Ombudsman about the disgraceful practices in which you are engaged!

Date of experience: March 17, 2015
Pennsylvania
1 review
5 helpful votes
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In tears with frustration
March 14, 2015

I could not open my file no matter what I tried. The state where I live was not correct (I don't know how that happened) only one of my children was listed as executor (I originally listed all 5). And I am leaving for vacation at 5:30 tomorrow morning. Without the document I paid for! I will be returning 3-18-2015. I will contact you then

Date of experience: March 11, 2015
Cynthia S. — LawDepot Rep
over a year ago

The symptoms you are describing can sometimes be browser related so you may need to clear the browser history or change your browser. Some of our documents are in PDF format so you will need Adobe Reader to view the document. The State is entered by you so if you selected the incorrect State from the drop down that can be changed very easily. It sounds like you may be overriding some answers inadvertently. I suggest you contact our customer support team at 1-855-231-8424 upon your return and we would be happy to assist you. Your answers are saved in History if needed.