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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Helen H.
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Very useful service, in times of need for our loved ones, this site takes away confusion, Thank you,

Jesse

Date of experience: July 28, 2025
Divine G. LawDepot Rep
8 months ago

Hello Helen,

Thank you so much for sharing your experience in such a heartfelt way.

Regards,

Divine
Customer Support

Hawaii
2 reviews
0 helpful votes
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It was great
August 8, 2025

It was great. I want to keep that in mind for the next time I need it.

Date of experience: July 28, 2025
Divine G. LawDepot Rep
8 months ago

Hello Susan,

Thank you for your kind words! We're delighted to have provided you with peace of mind.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Very quick and easy to use
August 7, 2025

Very quick and easy to use. I like the option of purchasing a document without signing up for a subscription

Date of experience: July 28, 2025
Divine G. LawDepot Rep
8 months ago

Hello Hannah,

Thank you for sharing your experience. We're happy to hear that the easy purchase process amplified your convenience without a subscription.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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I recently used your website and wanted to share that the experience was very helpful.

Date of experience: July 27, 2025
Divine G. LawDepot Rep
8 months ago

Hello Walter,

Thank you so much for taking the time to share your kind words. It means a lot to know that your experience on the site was genuinely helpful.

Regards,

Divine
Customer Support

Texas
2 reviews
0 helpful votes
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Well resourceful, easy, helpful… manageable. Understanding with simple instructions.

Date of experience: July 27, 2025
Divine G. LawDepot Rep
8 months ago

Hello Martha,

Thank you for your kind words and thoughtful feedback. We’re glad to hear that the process was clear and manageable, and it means a lot that our efforts to provide simple, helpful guidance truly made a difference. We appreciate your trust.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
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It is easy to navigate and supplies a description of what is required on the lines.

Date of experience: July 24, 2025
Divine G. LawDepot Rep
8 months ago

Hello Sam,

Thank you for your kind words! We're glad to hear that the site was easy to navigate and clear to use. We appreciate your feedback.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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Quick, concise, and accurate very useful and secure. Has all the information that I need to complete the document.

Date of experience: July 24, 2025
Divine G. LawDepot Rep
8 months ago

Hello Beverly,

Thank you for your kind words. We’re thrilled to hear our service met your needs accurately and efficiently.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Easy to understand, efficient and hopefully I can complete the document properly as I obtain the relevant information

Date of experience: July 23, 2025
Divine G. LawDepot Rep
8 months ago

Hello Eric,

Thank you for your kind feedback. We’re glad you found the process clear and efficient.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Great job, thank you
August 2, 2025

Great job, thank you. Happy to recommend the service to others.

Date of experience: July 23, 2025
Divine G. LawDepot Rep
8 months ago

Hello Ronald,

Thank you so much for your kind words and recommendation. It means a lot to us that you felt well supported throughout the process.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very easy to set up and complete and end up with a very professional document

Date of experience: July 22, 2025
Divine G. LawDepot Rep
8 months ago

Hello Megan,

Thank you so much. It’s wonderful to hear that the process felt seamless and that you were pleased with the professionalism of your document. We’re glad we could make everything easy.

Regards,

Divine
Customer Support

New Jersey
1 review
0 helpful votes
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Very easy to complete!
August 2, 2025

Very easy to complete! Will have friends and family use ur services

Date of experience: July 22, 2025
Divine G. LawDepot Rep
8 months ago

Hello Heather,

Thank you so much for sharing your experience. We're thrilled to know that the process was smooth for you and that you'd recommend us to your friends and family—that means a lot.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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LawDepot is a great site and very easy to use. Easy directions.

Date of experience: July 21, 2025
Divine G. LawDepot Rep
8 months ago

Hello Dylan,

Thank you for your kind words and for highlighting the ease of use and clear directions. We're committed to making legal processes straightforward and are delighted to hear we met your expectations.

Regards,

Divine
Customer Support

Massachusetts
1 review
0 helpful votes
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I just signed up and paid but can't access the site - and it continuously returns errors. Including trying to submit this feedback

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2025
Ohio
1 review
0 helpful votes
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I like the explanation of terms so that I know exactly what they mean.

Date of experience: July 20, 2025
Divine G. LawDepot Rep
8 months ago

Hello Emmanuel,

Thank you for your thoughtful feedback. We’re glad our explanations helped clarify the terms for you.

Regards,

Divine
Customer Support

Alabama
1 review
0 helpful votes
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I am happy with the service so far I wish you would have Medicaid asset protection trust, special need trust, spend thrift trust, and special needs trust, irrevocable trust, non grantor trust, and qualified residential trust.

Date of experience: July 20, 2025
Divine G. LawDepot Rep
8 months ago

Hello Jennifer,

Thank you for the 5-star rating. We appreciate you visiting our site. Please note that not all documents are available due to legal restrictions in your jurisdiction. Certain documents can only be created by a licensed attorney or through a government office in your area.

We appreciate your input.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Finding it very easy to put documents together. That's is all

Date of experience: July 19, 2025
Divine G. LawDepot Rep
8 months ago

Hello Tony,

Thank you for your feedback. We're glad you found the document preparation easy.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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Quick easy helpful legal trustworthy reliable service thanks

Date of experience: July 19, 2025
Divine G. LawDepot Rep
8 months ago

Hello Rose,

Thank you so much for your kind words. We're all about making the process as smooth and trustworthy as possible, and it’s wonderful to know you felt that.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Excellent walk through according to the laws of your state. Easy to follow and complete.

Date of experience: July 17, 2025
Divine G. LawDepot Rep
8 months ago

Hello Ronald,

Thank you for acknowledging the clarity and accuracy of our service—it's reassuring to know our approach helped you confidently navigate everything with ease. Your trust means a lot.

Regards,

Divine
Customer Support

Illinois
1 review
0 helpful votes
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This is my second document it's easy and through process for all to complete.

Date of experience: July 17, 2025
Divine G. LawDepot Rep
8 months ago

Hello Alice,

Thank you so much for your thoughtful feedback and for choosing us again. We’re delighted to hear the process has been easy and thorough for you.

Regards,

Divine
Customer Support

Oklahoma
1 review
0 helpful votes
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Quick easy and legal to continue the care my big sister's demanded for end of life choices to be respected not ignored.

Date of experience: July 17, 2025
Divine G. LawDepot Rep
8 months ago

Hello Ryan,

Thank you so much for your heartfelt review. We're honoured to have helped make a difficult process smoother and ensured your sister's wishes were fully respected.

Regards,

Divine
Customer Support