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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
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My experience has been mostly positive, except that when I attempted to subscribe to the $38.00 plan, that option has disappeared. I was able to find out how to get to it by calling support. It seems that there's some deception going on; but overall I think this will be a good tool for me. Thank you.
I've been using Law Depot for 5 years now, and they have not disappointed yet.
Hello Hannah,
Thank you so much for trusting us over the past five years and for sharing your positive experience. It means a lot to know we have consistently met your expectations, and we’re committed to continuing to provide the support and service you deserve.
Regards,
Divine
Customer Support
So far it is easy to begin while they lead you through each section
Hello Jeremy,
Thank you for sharing your positive experience. It’s great to hear the process feels smooth and clear from the start.
Regards,
Divine
Customer Support
The data entry was very easily because guided me to enter the required information for a quitclaim deed.
Hello Billy,
Thank you for sharing your positive experience with us. We're delighted to hear that the guidance made the data entry process for the quitclaim deed straightforward for you. We truly appreciate your trust.
Regards,
Divine
Customer Support
So far so good. Not much to say yet trying to work with edmund yan class
Hi Katherine,
Thank you for your kind words and for choosing to work with us. We're glad to hear everything is going well so far.
Regards,
Divine
Customer Support
Easy to complete. Very intuitive and understandable. If this works it will have been much easier and cheaper than getting a lawyer. Kudos to Tred of Life Law Firm
Hello Jay,
We’re thrilled to hear the process was intuitive and straightforward for you. Your confidence means a lot, and we're here to ensure this solution serves you reliably now and in the future. Thank you for trusting us with your needs!
Regards,
Divine
Customer Support
Easy to enough to do, it walks you through the document asking what you want to add.
Hello Julie,
Thank you so much for your kind words! We're glad to hear the process felt seamless and user-friendly, and we appreciate your feedback as we continue to make things even easier.
Regards,
Divine
Customer Support
Where in 'F' is my paid-for document? Really, 50 characters required?
Hello Zachary,
We totally understand the frustration, especially when you're expecting something instantly after payment. But we must admit, you really caught our attention with the “Where in ‘F’...” opener (we’ll assume that stands for “File,” right?).
On a more helpful note: once payment is confirmed, your document becomes available right away under the “My Documents” section of your account. If you’re not seeing it there, it might not have been saved. We're happy to help you retrieve it. Just reach out to customer support!
Regards,
Divine
Customer Support
Help section was very limited hoping with purchased license will have large help area
Hello Douglas,
Thank you for your feedback. If you need assistance, please contact Customer Support.
Regards,
Divine
Customer Support
The apartment lease document was easy to fill out and includes important legal terms and conditions.
Hello Jacob,
Thank you for taking the time to share your experience! We are glad the lease document was clear and met your needs smoothly.
Regards,
Divine
Customer Support
Creating Living Trust & Warranty Deeds. Still feeling my way through.
Hello Frank,
Thank you for your feedback and for trusting us with your living trust and warranty deed needs. We’re happy to support you as you navigate the process and welcome any questions to help make everything clearer. Looking forward to assisting you further.
Regards,
Divine
Customer Support
Haven't finished my form yet. When I do, I can give better comments.
I had a really good experience with LawDepot.
Thank you very much.
Hello Kathleen,
Thank you so much for sharing your positive experience. We’re grateful to have been able to assist you and appreciate your kind words immensely. Your feedback truly motivates us to keep providing great service.
Regards,
Divine
Customer Support
Easy to form documents needed to run my business efficiently.
Hello Roy,
Thank you for your wonderful feedback. We're delighted to hear our documents have made running your business smoother and more efficient.
Regards,
Divine
Customer Support
Very easy to do! Will recommend to friends and my family.Thankyou
Hello Wayne,
Thank you so much. We are thrilled to hear the process was easy for you and appreciate that you’d recommend us to friends and family.
Regards,
Divine
Customer Support
Easy to follow with the information I need. Would recommend to others
Hello Michael,
Thank you for sharing your positive experience. We're glad the process was clear and on point for what you needed, and truly appreciate you recommending us to others.
Regards,
Divine
Customer Support
As far as I know it is going well. To early to tell the outcome.
Hello Chris,
Thank you so much for sharing your feedback. It’s great to hear things are going well so far and looking forward to a positive outcome ahead!
Regards,
Divine
Customer Support
Easy to navigate website
Options for various types of affidavits and good instructions while filling out
Hello Austin,
We’re thrilled to hear you found our website easy to navigate and appreciated the clear instructions for filling out affidavits. Your satisfaction means a lot to us.
Regards,
Divine
Customer Support
Easy to use. Thank a lot!
Easy to use. Thank a lot!
Easy to use. Thank a lot!
Hello Harold,
Thank you so much for sharing your kind words! We're thrilled to hear you found the process easy, and we truly appreciate your heartfelt thanks. It means a lot to us!
Regards,
Divine
Customer Support
I am having much trouble with the printingof my document. I asked someone to call me. No response.
Hello Melissa,
Thank you for reaching out, and we are sorry to hear you’re having trouble printing your document.
There is an article in the FAQ section of the website that may have been helpful to your situation.
If you requested a callback on July 1st, please note that we were operating with limited support due to the Canada Day holiday. This may have caused a delay in our response time. We sincerely apologize for any inconvenience this may have caused.
Our team is now back to regular support hours, and we’d be happy to assist you. If you’re still experiencing issues, please contact Customer Support. Thank you for your understanding, and we look forward to helping you.
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jason,
Thank you for sharing your feedback. We’re glad to hear that your overall experience has been positive and that you see value in using our service.
Regarding the $38 plan, please note that it is still available and listed among the options on the license and subscriptions selection page. All pricing details are displayed so users can review and select the option that best suits their needs. We strive to ensure complete transparency throughout the process, and we’re happy our support team was able to assist you in navigating to the correct page.
Regards,
Divine
Customer Support